Administrative Assistant

St. Luke’s University Health Network; Bethlehem (Northampton County); On-site; USD 42,000 - 52,000; Full time

Job summary

St. Luke's University Health Network in Bethlehem, PA seeks an Administrative Assistant to schedule meetings, manage calendars, prepare documents and support department operations.

You will handle routine payroll documentation, maintain files, and communicate with staff and the community; strong software skills and a diplomatic approach are essential.

Qualifications

• Five years' experience as a secretary or administrative assistant.
• Graduate from secretarial/business administration program preferred.
• Ability to work with people in a diplomatic manner.

Responsibilities

• Schedule meetings and maintain calendars.
• Prepare meeting packages and take minutes.
• Handle mail, correspondence and filing systems.
• Assist in payroll documentation as needed.
• Communicate effectively by phone and in person.

Skills

Communication

Diplomacy

Education

Secretarial/Business Administration program

High school diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Microsoft Access

Visio

Adobe Acrobat

Job description

St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care. Schedule: Every other weekend 8am - 8pm, every Monday 5:30pm - 9:30pm. The Administrative Assistant performs administrative duties, facilitates communication among the organization, the Network, and the community.

JOB DUTIES AND RESPONSIBILITIES:

• Accurately arranges and schedules meetings and appointments, maintains calendar.
• May complete payroll documentation and submit according to Network policy.
• Composes routine correspondence for signatures.
• Maintains files of contracts and correspondence and related materials electronically and paper, when appropriate.
• Works interactively within Department in continuing own development through active participation in in-services and/or continuing education programs.
• Communicates effectively via telephone, screening calls and referring to appropriate person.
• Maintains awareness of department budget and works within its resources.
• Keeps organizational policy and procedure manuals and documents updated.
• Responsible for preparing meeting packages, as directed.
• Responsible for taking minutes and attends other meetings as directed.
• Demonstrates proficiency in the use of dictation systems, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint, Adobe Acrobat Professional, Microsoft Visio, Microsoft Outlook, and other computer systems as needed.
• Design and maintain databases as needed.
• Promptly handles complaints as appropriate.
• Setting up meetings, meeting rooms, meeting packages and resources required for those meetings as directed.
• Responsible for assisting Administrator to achieve the Agency goals through patient interaction, correspondence, responsiveness and proactive communications.
• Utilizes good problem solving skills.
• Assists in gathering and recording data as requested.
• Takes responsibility for complaints to be handled according to Network policy assuring complete follow through.
• Other related duties as assigned.

PHYSICAL AND SENSORY REQUIREMENTS:

• Occasionally lift and/or carry 50 lbs.
• Frequently lift and/or carry 25 lbs.
• Being able to frequently lift or carry objects weighing up to 25 pounds is often more critical that being able to lift up to 50 lbs at a time.
• Stand and/or walk at least 6 hours in an 8-hour work day.
• Stooping (bending at the waist) and crouching (stooping and bending at the knee) – required frequently.
• Handling (grasping) – required frequently.
• Fingering (fine manipulation) – required only occasionally.

EDUCATION:

Graduate from a secretarial/business administration program preferred.

TRAINING AND EXPERIENCE:

• Ability to complete clerical and secretarial duties.
• Tact, courtesy, initiative, sound judgment and the ability to follow direction.
• Five years experience as a secretary or administrative assistant.
• Ability to work with people in a diplomatic manner.
• Ability to work independently or with minimal supervision.
• Computer proficiency in basic and some advanced features of Microsoft Word, PowerPoint, Excel, Access, Visio and Adobe Acrobat.

St. Luke's University Health Network is an Equal Opportunity Employer.

Founded in 1872, St. Luke’s University Health Network (SLUHN) is a fully integrated, regional, non‑profit network of more than 23,000 employees providing services at 16 campuses and 350+ outpatient sites. With annual net revenue in excess of $4 billion, the Network’s service area includes 11 counties in two states: Lehigh, Northampton, Berks, Bucks, Carbon, Montgomery, Monroe, Schuylkill and Luzerne counties in Pennsylvania and Warren and Hunterdon counties in New Jersey. St. Luke’s hospitals operate the largest network of trauma centers in Pennsylvania, with the Bethlehem Campus being home to St. Luke’s Children’s Hospital. SLUHN is the only Lehigh Valley‑based health care system to earn Medicare’s five‑star ratings (the highest) for quality, efficiency and patient satisfaction. It is both a Leapfrog Group and Healthgrades Top Hospital and a Newsweek World’s Best Hospital. The Network’s flagship University Hospital has earned the 100 Top Major Teaching Hospital designation from Premier 13 times total and eleven years in a row, including in 2023 when it was identified as THE #4 TEACHING HOSPITAL IN THE COUNTRY. In 2021, St. Luke’s was identified as one of the 15 Top Health Systems nationally. St. Luke’s is the ONLY health care institution in the Lehigh Valley to be named a Top Workplace regionally repeating the exclusive honor for the third year in a row. Also, for the third straight year, St. Luke’s has been a Top Workplaces in the Philadelphia Region by the Philadelphia Inquirer, ranking 9th in the large employer category for 2025 and the only health care system in PA to receive this award. In 2025, St. Luke’s was recognized as a national Top Workplaces by USA Today, three years in a row, including the 3rd best health care system in the nation in 2023 and 2024. Lastly, St. Luke’s was named a Top Workplace in New Jersey for the third year in a row.