Administrative Assistant

City of Aurora; Aurora (CO); On-site; USD 26,000 - 33,000; Full time

Job summary

City of Aurora is seeking an Administrative Assistant at the Wemlinger Water Purification Facility to serve at the front desk, greet customers, and support daily operations with a customer-first mindset.

Based at 18301 E Quincy Ave, this role requires strong communication, data entry, and office coordination skills, with duties ranging from reception and scheduling to basic document processing. Competitive pay and benefits apply.

Qualifications

• High School Diploma or GED.
• 1 year of office or customer service experience.
• Knowledge of business English, spelling, and math; MS Office Suite.
• Ability to work with minimal supervision and maintain customer-focused service.

Responsibilities

• Reception, mail handling, filing, and records maintenance.
• Provides a layer of security by screening gate and building entrance.
• Scheduling of facilities and events.
• Composing correspondence, answering and referring phone calls and emails.
• Processing documents, logging payments; ordering office supplies, documenting work orders and invoices.
• Performing data entry and providing basic customer service activities.
• Additional duties may include general office functions and serving walk-in customers.
• Performs other duties as assigned.

Skills

Data entry

Interpersonal skills

Organizational skills

Education

High School Diploma or GED

Tools

MS Office Suite

Access Control (security system)

Job description

JOB LOCATION 18301 E Quincy Ave Aurora, Colorado 80015-3221

City of Aurora, Colorado

It is an exciting time to work for the City of Aurora, we're growing and looking for dedicated and collaborative individuals to join our team of talented and valued employees. Excellent organizations have a set of principles, or core values, that are used to implement their mission and vision. Those values represent the touchstone for the organization, guiding the decisions of the individuals and the organization. At the City of Aurora, we demonstrate our excellence by modeling the CORE 4 Values of: Integrity, Respect, Professionalism, and Customer Service, and we welcome all who share these values to apply.

Why Work for Aurora?

• Make a difference in the lives of real people every day
• Diverse community
• Competitive total compensation package
• Well-Funded General Employees Retirement Plan
• Light rail station minutes away
• On-site fitness center and overall employee well-being programs Internal educational programs to assist with career advancement
• Access to innovation workspaces

Primary Duties & Responsibilities Salary to be commensurate with experience

The hiring range for this position is $19.20 - $24.00 per hour

Overview Of Department / Position

Aurora Water is responsible for enhancing and protecting the quality of life for Aurora citizens by providing quality water, sewer, and stormwater services in a manner that balances social, environmental, and economic needs.

Help us deliver exceptional service from the moment someone walks through our doors. Based at the Wemlinger Water Purification Facility, the Administrative Assistant serves at the front desk as a primary point of contact for customers, visitors, and employees, providing friendly and knowledgeable assistance while helping keep daily operations running smoothly. The ideal candidate brings a customer-first mindset, strong communication skills, and the ability to balance front-desk responsibilities with a variety of administrative support.

Primary Duties & Responsibilities

• Reception, mail handling, filing, and records maintenance
• Provides a layer of security by screening gate and building entrance
• Scheduling of facilities and events
• Composing correspondence, answering and referring phone calls and emails
• Processing documents, logging payments; ordering office supplies, documenting work orders and invoices
• Performing data entry, and providing basic/initial customer service activities
• Additional responsibilities may include performing office functions such as distributing and copying documents, moving and storing items, composing forms, and standard documents and serving walk-in customers
• Performs other duties as assigned.

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee. Duties, responsibilities, and activities may change, or new ones may be assigned at any time with or without notice.

Minimum Qualifications & Working Conditions

An equivalent combination of education, training, and experience that demonstrates required knowledge, skills, and abilities may be considered.

Education

• High School Diploma or GED

Experience

• One (1) year of office or customer service experience

Knowledge

• Knowledge of business English, spelling, and math
• General office equipment, including personal computers with related software applications
• MS Office Suite
• Preferred knowledge of Access Control or similar security system

Abilities

• Ability to establish and maintain effective working relationships with employees and citizens.
• Communicate effectively both verbally and in writing
• Ability to understand oral and written instructions
• Handle stressful situations with tact and diplomacy
• Ability to work well under pressure and meet deadlines with little supervision

Skills

• Efficiently and accurately key information using a keyboard and skill in performing data entry.
• Strong interpersonal, analytical and organizational skills

Licenses And Certifications

• Valid Colorado driver's license with a good driving record

WORKING CONDITIONS Essential Personnel

• When a local announcement of emergency or disaster is declared by the city, all City of Aurora employees may be required to work as essential personnel.

Physical Demands

• Light physical work lifting at least 20 pounds at a time with frequent lifting or carrying of objects weighing up to 10 pounds with or without assistance.
• Frequent hand/eye coordination for operation of office equipment
• Vision for reading and interpreting reports and data analysis and preparation
• Frequent speech communication, hearing and listening to maintain communication with employees and citizens

Equipment Used

• Frequently uses standard office equipment including computer, calculator, multi-line telephones, and copy/fax machines.
• This position may require the incumbent to occasionally use personal equipment (e.g. vehicle, cell phone, tools, etc.) in the course of their employment.

The city of Aurora will implement furlough days (unpaid days off) for most employees in 2026. The scheduled furlough dates are January 16, April 10, July 2, and December 24.

For Veterans preference: Please show all of your employment history, including military service and related documentation (DD214) on the application.

The City of Aurora is an equal opportunity employer. We are required by state and federal agencies to keep certain statistical records on applicants. It will not be used in any way to discriminate against you because of your sex, race, age, sexual orientation, creed, national origin, disability or military status, gender identity, unless related to a bona fide occupational qualification as defined by the Colorado Civil Rights Commission and the Equal Opportunity Commission.

Despite the changes in Colorado law, the City of Aurora maintains a drug-free workplace. A positive test of marijuana is grounds for disqualification and ineligibility for employment with the city for one year or termination once hired.

Drug Testing, Thorough Criminal Background Check, And Employment References

As a condition of employment, all applicants selected for employment with the City of Aurora must undergo a thorough criminal background check.

Applicants selected for safety-sensitive positions are required to complete and pass a drug screening as a condition of employment. Safety sensitive positions include Civil Service positions within Police and Fire Departments and positions where their job responsibilities have direct and substantial responsibility that would impact the health and safety of others.

Employment references will be conducted on finalists for City of Aurora vacancies.