Administrative Assistant

SupportFinity™; Alaska; On-site; USD 35,000 - 50,000; Full time

Job summary

SupportFinity™ in Alaska is seeking a full-time Administrative Assistant to join its rapidly growing medical practice. This role requires managing the entire patient experience, from initial intake through diagnostic testing and treatment.

The ideal candidate will possess excellent communication skills, a professional demeanor, and a strong understanding of medical terminology. Responsibilities include scheduling appointments, maintaining patient records, and ensuring smooth communication between patients and healthcare providers.

Qualifications

• Strong communication skills to interact effectively with patients and healthcare professionals.
• Ability to manage multiple tasks and prioritize accordingly in a fast-paced environment.
• Familiarity with medical terminology and practice operations.

Responsibilities

• Greet and direct patients and visitors; manage telephone communications.
• Schedule appointments and register patients, ensuring accurate data collection.
• Maintain patient charts and medical records with security and integrity.
• Verify insurance benefits and collect copayments.
• Communicate with healthcare professionals for continuity of patient care.

Skills

Excellent written and verbal communication skills

Effective organizational and time-management skills

Professional appearance and demeanor

Good computer skills

Education

High school graduate

Job description

Rapidly growing medical practice seeks full-time Administrative Assistant to join its team of dedicated healthcare professionals.

Job Type/Schedule: This position is full-time requiring approximately 40 hours of work per week (Monday through Friday).

Job Qualifications

• Education: High school graduate
• Professional appearance and demeanor; courteous, friendly, and personable
• Excellent written and verbal communication skills; good computer skills
• Effective organizational and time-management skills
• Knowledgeable of basic operation of medical practice; medical terminology
• Prior experience working in health care facility preferred

Major Duties And Responsibilities

• Greets, welcomes and directs patients, visitors, and healthcare professionals; answers telephone calls and voice mail messages; retrieves and processes facsimiles and mail; handles correspondence
• Schedules appointments for consultations, diagnostic procedures, and follow‑up office visits
• Registers patients; reviews office policies with patients; obtains, verifies, and updates demographic and insurance data; collects medical information from patient; gathers clinical data and medical records from referring physicians
• Creates new patient chart for new patients; updates and files data, test reports and correspondence in patients’ charts; verifies accuracy and completeness of each patient’s chart; maintains security and integrity of medical records
• Verifies patients’ insurance benefits; obtains pre‑authorizations for diagnostic tests and therapeutic procedures; explains fee estimates to patient along with insurance benefits; collects copayments
• Directs patient flow from screening and diagnostic testing through therapeutic interventions and handles any logistical matters that directly affect patient care; instructs and educates patient on clinical protocols and testing procedures pertinent to patient’s case; obtains informed consent for recommended procedures
• Communicates with referring physician and all other health care professionals working on patient’s case to ensure continuity of care
• Procures office and medical supplies as directed; inventories and tracks medical equipment; ensures proper care and maintenance of office and clinical equipment; ensures safe working environment

This position requires candidate to effectively manage and coordinate the entire patient experience from the initial encounter and patient intake through to diagnostic testing, treatment and ongoing care. Candidate is the face of the medical practice to the surrounding community as well as the conduit for communicating needs of referring physicians and their patients to the medical practice.

DENALI HEALTHCARE SPECIALISTS LLC