Administrative and Program Assistant (Part-Time)

Remote Jobs; Madison (WI); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading employer in remote administration is seeking an individual to provide complex administrative support to the Bureau Director. The role involves coordinating training and supporting program administration. Ideal candidates will have experience in customer service and be proficient in Microsoft applications. This position offers a starting salary of $22.31 per hour, with excellent benefits and the potential for remote work four days a week.

Benefits

Salary starting at $22.31 per hour

Comprehensive benefits package

Potential for career advancement

Qualifications

• Experience providing customer service and maintaining effective working relationships.
• Proficiency in Microsoft suite applications (e.g., Outlook, Excel, Word, Teams).
• Ability to rotate as the DQA phone receptionist and manage office supplies.

Responsibilities

• Provide complex administrative and program-related support to the Bureau Director.
• Assist with the coordination of internal new hire training and various workgroups.
• Support the administration of the nurse aide training and testing program.

Skills

Customer service experience

Microsoft suite applications

Researching and providing detailed information

Job description

Why consider this job opportunity

• Salary starting at $22.31 per hour, plus excellent benefits
• Opportunity for remote work up to 4 days per week
• Comprehensive benefits package including paid vacation, holidays, and sick time
• Exceptional pension plan with a 7.2% employer match in 2026
• Free and confidential employee assistance program available for employees and their families
• Potential for career advancement within the organization

What to Expect (Job Responsibilities)

• Provide complex administrative and program-related support to the Bureau Director
• Assist with the coordination of internal new hire training and various workgroups
• Support the administration of the nurse aide training and testing program
• Serve as administrative support for key DQA functions, including the Civil Money Penalty Redistribution Program (CMPRP)
• Communicate with public officials, media, legislators, and other stakeholders

What is Required (Qualifications)

• Experience providing customer service and maintaining effective working relationships
• Proficiency in Microsoft suite applications (e.g., Outlook, Excel, Word, Teams)
• Experience researching questions/issues and providing detailed information clearly
• Ability to rotate as the DQA phone receptionist and manage office supplies
• Must be available for occasional travel and overnight stays for trainings and conferences

How to Stand Out (Preferred Qualifications)

• Experience providing administrative support to a regulatory agency, training, or grant program
• Familiarity with legislation, statutes, and administrative codes or processes
• Experience coordinating meetings or training events
• Skills in creating and facilitating Teams channels for project organization

#HealthServices #AdministrativeSupport #RemoteWork #CareerGrowth #EmployeeBenefits

We prioritize candidate privacy and champion equal-opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately.

We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top-tier employer.