Administrative Aide - School Bus Camera - Police - Special Operations

Howard-County; Elkridge (MD); On-site; USD 51,000 - 54,000; Full time

Benefits offered by this job

Healthcare benefits

Retirement plan

Wellness programs

Job summary

Howard County Government in Maryland is seeking an administrative and technical support professional for the School Bus Camera Enforcement Program and other Automated Enforcement tasks. You will work under a civilian supervisor within the Traffic Management Division to ensure smooth operations.

The role requires an Associate's degree and two years of related experience, with responsibilities including bookkeeping, data reporting, and customer service, plus coordination with HCPSS and vendors.

Qualifications

• Associate's degree and two years of related experience or equivalent combination of education and experience.
• Analytical thinking and well-developed writing skills.
• Proficiency in MS Word, Excel, and PowerPoint.

Responsibilities

• Assist in administering the Howard County School Bus Camera Enforcement Program and other Automated Enforcement Section programs.
• Ensure the functionality of camera systems.
• Work closely with the supervisor and contracted vendor account managers to ensure program and systems efficiency and functionality.
• Coordinate and communicate with the HCPSS Pupil Transportation Office as needed or directed.

Skills

Analytical thinking

Writing skills

Time management

MS Office

Education

Associate's degree

Tools

MS Word

Excel

PowerPoint

Job description

Howard County:

Conveniently located in the heart of central Maryland between Baltimore and Washington, Howard County offers the charm of a historic past mixed with the excitement of a cosmopolitan community.

Howard County Government:

Howard County Government is a leader in innovation, sustainability, and consistently ranked as one of the best places to live and work in the country. In 2025, Howard County Government received a record-breaking 83 Achievement Awards from the National Association of Counties (NACo) – the highest number of annual NACo awards achieved in the history of the State of Maryland, and the highest number of awards out of any county in the State of Maryland which received a collective 136 awards. NACo is the leading organization representing county-level government operations. These awards recognize innovative and transformative programs that provide new services for county residents, improve existing programs, upgrade working conditions, and enhance citizen participation and public policymaking.

What are we looking for?

We are looking for outstanding individuals to join our team and contribute to excellence in Howard County operations.

What you'll like most about working at Howard County Government:

• We are committed to workplace excellence in every area of County government.
• We have a highly talented, diverse, and inclusive workplace. Your input will not only be heard, but it will be encouraged!
• We offer competitive compensation and great benefits including medical, retirement, and wellness programs.
• As a member of the Howard County Government team, you'll be helping drive our culture and directly impact what makes us an amazing place to work.

POSITION SUMMARY:

Serves as administrative and technical support for the Howard County School Bus Camera Enforcement Program and other programs within the Automated Enforcement Section. Work is performed under a civilian supervisor within the Traffic Management Division.

STARTING SALARY HIRING RANGE:

$24.59 - $26.11

$51,139 - $54,310

*This is the anticipated starting salary range for this position. Please note that the final salary will be determined by the Office of Human Resources, commensurate with experience and aligned to ensure internal equity with similarly situated roles.*

CLASS DESCRIPTION:

Performs advanced technical level administrative support work, which may include supervisory responsibility, under general supervision from an administrative or technical superior. Work typically involves administrative support, technical tasks and secretarial work assisting legal staff or an executive level government official. Applies bookkeeping, accounting and data processing principles to accounting and financial record keeping and reporting systems at the advanced technical level. Work at this level may also include independent responsibility for a significant administrative or clerical process.

*This is a Classified position, meaning that it is a part of the Howard County Classified Service upon completion of a probationary period of at least six (6) months*

*Please note that this position falls within a collective bargaining unit and is represented by AFSCME Local 3085, Local 3888, or Local 1810.*

Program Administration:

• Assist in administering the Howard County School Bus Camera Enforcement Program and other Automated Enforcement Section programs.
• Ensure the functionality of camera systems.
• Work closely with the supervisor and contracted vendor account managers to ensure program and systems efficiency and functionality.
• Coordinate and communicate with the Howard County Public School System (HCPSS) Pupil Transportation Office as needed or directed.

Contract and Vendor Oversight:

• Enforce the contract obligations of county vendors.

Data and Reporting:

• Review and manage statistical data associated with the program, including preparation of monthly reports.
• Implement and manage financial auditing processes.

Customer Service and Communications:

• Professionally and politely handle customer service questions or inquiries by phone.
• Review and prepare correspondence for email and standard mail.
• Digitize, scan, and upload correspondence for record keeping.

Citation and Compliance Processing:

• Conduct violation reviews to determine citation issuance.
• Prepare materials for civil collections referrals.
• Prepare materials for court packets, evidence, and testimony.
• Perform skip tracing for undeliverable mail to effectuate mail service.

Other:

• Coordinate with County attorneys as a witness to present evidence and testify in District Court for both law enforcement and fiscal collections matters.
• Performs other related duties as assigned.

SUPERVISORY RESPONSIBILITIES:

This job has no supervisory responsibilities.

Associate's degree and two (2) years of related experience or equivalent combination of education and experience.

REQUIRED CERTIFICATIONS, LICENSES, AND REGISTRATIONS:

Class C Maryland Driver's license or equivalent issued by State of residence.

PREFERRED EDUCATION, KNOWLEDGE, SKILLS AND ABILITIES:

• Analytical thinking and well-developed writing skills.
• An employee in this assignment must be versatile, flexible, and have the ability to manage multiple tasks at the same time.
• Strong understanding of the importance of detailed policies, rules and procedures to guide performance within an organization.
• Ability to communicate orally and explain requirements, facts, and ideas to decision makers.
• Ability to plan, organize, prioritize, and coordinate work when diverse demands are involved.
• Good judgment in structuring and organizing daily work priorities.
• Demonstrated time-management skills.
• Ability to work with others to resolve problems, exchange information and achieve short-term objectives.
• The ability to maintain working relationships with co-workers, those in lead/supervisory position, and multi-disciplinary subject matter experts.
• Ability to accept a wide array of written and verbal feedback.
• Proficiency in MS Word, Excel, and PowerPoint software.
• Proficiency in adopting and adapting varying software tools, familiarity with uploading, downloading and transferring files to flash drives and folders, and ability to work within standard database programs.
• Strong knowledge of grammatical construction techniques.
• Understanding of and ability to work with statistical data.
• Ability to conduct basic financial auditing processes.
• Ability to maintain detailed records.
• Ability to interact in a positive manner with individuals of all ranks within and outside the Department.
• Ability to derive logical and practical conclusions from available information.
• Ability to evaluate information.
• Ability to keep information confidential.
• Ability to be flexible in job assignments, including occasional ancillary assignments within the Traffic Management Division.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of the job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is required to stand; walk; and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds.

The noise level in the work environment is usually quiet.

The employee in this position may occasionally visit Automated Enforcement Camera sites in the field (outside). Sites may be road side or in bus lots or personal residence.

LANGUAGE SKILLS, MATHEMATICAL SKILLS AND REASONING ABILITY:

The ability to communicate effectively is essential. Incumbent must effectively maintain contact with others, including contacts with the public, administrative entities, and Federal and State personnel. Must be able to vary writing and reporting style according to recipient. Will be required to respond to telephone and in-person requests for information and documents.

Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concepts of basic algebra, geometry, and statistics.

Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.