Administration & Development Coordinator

Community Services League Of Jackson County; Independence (MO); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Retirement savings plan

Job summary

Community Services League Of Jackson County seeks an Administration & Development Coordinator to support executive level duties, fundraising operations, donor databases and program dashboards. You will assist with donor communications, event planning and volunteer management, ensuring accurate records and timely reporting.

The role requires multitasking, collaboration with finance and program teams, and a passion for human services.

Qualifications

• 2–4 years of progressive experience in marketing and communications, public relations, events or related fundraising work.
• Excellent written and verbal communication skills.
• Ability to coordinate multiple projects with deadlines and stakeholders.

Responsibilities

• Administrative duties for the executive team.
• Support development and fundraising activities, donor tracking, and reports.
• Plan and execute events and donor communications, including sign-ups and materials.
• Manage volunteer programs and support community outreach efforts.

Skills

Marketing & Communications

Public Relations

Event Planning

Donor database management

Tools

DonorPerfect

Microsoft Office

Job description

Administration & Development CoordinatorJob DescriptionAdministration & Development CoordinatorOrganization Overview:Community Services League (CSL), founded in 1916, is one of the Kansas City region’s largest social service providers. Through its mission and vision of creating meaningful and lasting change in the lives of area neighbors, CSL maintains and delivers a variety of innovative anti-poverty programs that help move our community forward. CSL’s family stability programming offers a full suite of case management, supportive coaching, and direct wrap-around services to assist our neighbors in creating immediate and lasting stability in their lives and households. CSL’s commitment to assist families from crisis to permanent stability is a critical pillar within the organization’s mission and vision.Position OverviewOur development and communications strategy at Community Services League (CSL) is a vital part of celebrating and sharing not only what we do but “why” we do it. Our capacity to tell stories and tell them well, give voice to the passion we have for all that we do and for our mission-focused work – helping create meaningful and lasting change in the lives of our neighbors. The Administration and Development Coordinator is key to our success and requires a highly organized, creative, detail oriented and motivated person to serve as a key conceptual contributor to our organizational storytelling, communicating to CSL consumers, neighbors and community stakeholders, helping to foster and expand CSL’s social capital throughout the community, and promoting the holistic view and value of CSL’s mission.The Administration and Development Coordinator is responsible for supporting executive team administrative duties as assigned and all fundraising administrative duties of Community Services League (CSL). This Coordinator must be passionate about human services work, be able to manage and track more than one project at a time (high functioning multi-taskers please apply) and be detail oriented. We welcome those with experience and/or an interest in learning how to sustain a large non-profit through a communications strategy that supports philanthropy. Strong communication skills, flexibility and experience with self-supervision are important.ResponsibilitiesAdministrationAdministrative DutiesAnswer phone calls in a polite and professional mannerMaintain confidentiality, privacy professional conduct at all timesDevelopment• AdministrativePrecise daily gift entry, receipting and thank you notesAccurately track donor informationProvide ongoing donor database updates and maintenance in DonorPerfect/databasePull reports as needed by teamWork with finance team on reconciliation and reportingDonor and prospect research as assigned by CDOPrepare materials in advance of donor and cultivation meetingsAssist with the development and maintenance of programmatic and organizational dashboards and strategic planningAssists with signature event planning as assigned including but not limited to: registration, auction and resource coordination and solicitationFundraisingPrepare materials in advance of donor and cultivation meetingsManage sign-up platforms for agency including food pantry, volunteer opportunities, and eventsHelp coordinate and develop mailings, annual appeals, and other donor communicationsMaintains printing and mail house relationshipsWorks in tandem with CDO to grow and maintain 1916 ClubEvent Planning• Event Planning and SupportProvide support to community events such as: print materials, social media support, video production, and public relationsServes as an agency representative at all signature events and volunteer eventsServes as lead coordinator for annual Back to School Event and Christmas StoreVolunteer Management• Individual and Corporate ConnectionsHelp solidify and improve corporate donor relationships and offer appealing volunteer opportunities to individuals in our community who are interested in volunteering with Community Services League.Help create and oversee the volunteer onboarding processKeep up with regular communications for volunteersOversees agency volunteers including but not limited to: Back to School Event, Christmas Store, 1916 Club EventsSolicit volunteers into the 1916 Club and additional opportunities of supportDevelop monthly, quarterly and annual volunteer experienceHours/Schedule:The typical hours for this position are 8am-5pm, Monday-Thursday and 8am-12pm on Friday. From time to time, this schedule will vary depending on the needs of clients, partners, or programs.Salary/Benefits:Salary will be commensurate with experience with a salary range of $45,205-$55,370. CSL offers an employee health insurance plan, and a retirement savings plan with company contributions, that is available after the required tenure is met.Physical Demands & Work Environment:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk and/or hear. The employee is frequently required to use hands to handle information and work within various accounting systems by computer. The employee is occasionally required to move throughout the office to assist, to interact with and communicate with staff. The employee must frequently lift and/or move up to 5 pounds.Competencies:To perform the job successfully, an individual should demonstrate the following competencies:Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; keeps abreast of current developments; requires minimal supervision; displays understanding of how job relates to others; uses resources effectively.Use of Technology - Demonstrates required skills; adapts to new technologies; troubleshoots technological problems; uses technology to increase productivity; keeps technical skills up to date.Customer Service - Manages difficult or emotional customer situations; responds promptly to customer needs; solicits customer feedback to improve service; responds to requests for service and assistance; meets commitments.Communications - Expresses ideas and thoughts verbally; expresses ideas and thoughts in written form; exhibits good listening and comprehension; keeps others adequately informed; selects and uses appropriate communication methods.Adaptability - Adapts to changes in the work environment; manages competing demands; changes approach or method to best fit the situation; able to deal with frequent change, delays, or unexpected events.Quality - Demonstrates accuracy and thoroughness; looks for ways to improve and promote quality; applies feedback to improve performance; monitors own work to ensure quality.Teamwork - A team player with a high energy level, strong interpersonal and multi-tasking skills, enthusiasm, initiative and flexibility who will represent Community Services League in a professional and ethical manner at all times.Preferred Qualifications:Qualified candidates must have demonstrated a minimum of 2-4 years of progressive experience in marketing and communications, public relations events and working with outside agencies.Excellent written and oral communication skills are a must.Experience with DonorPerfect or other donor tracking software preferredFluency in Microsoft OfficeWillingness to work as needed to accomplish the job requirements.Must be willing to have a flexible schedule to attend events in the early morning, evenings and weekends.Values teamwork while being able to problem-solve independently;A willingness to take direction and can give or receive feedback responsibly;A team player with a high energy level, strong interpersonal and multi-tasking skills, enthusiasm, initiative and flexibility who will represent Community Services League in a professional and ethical manner at all times.