Administration - Deputy Director

Mobilecounty911; Mobile (AL); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Impactful work

Professional growth

Team collaboration

State-of-the-Art technology

Competitive compensation

Comprehensive health coverage

Retirement plans

Paid time off

Professional development

Job summary

Mobile County Communications District is seeking a Deputy Director to lead the 911 call taking and center operations in Mobile, AL. This leadership role partners with the 911 Director to ensure efficient dispatch processes, fiscal planning, and strategic administration.

You will guide executive decisions, supervise staff, and uphold public safety commitments. Ideal candidates bring strong managerial experience in public safety communications, financial oversight, human resources development, and

Responsibilities

• Answer emergency voice and TDD calls for service and enter information into CAD system using a computer keyboard.
• Serve as second in command to the 911 Director on issues pertaining to the 911 call taking process and center operations.

Job description

Welcome to the Employment Opportunities page of Mobile County Communications District. We are dedicated to ensuring the safety and security of our community by providing efficient and effective emergency communication services. If you’re passionate about making a difference and thrive in a dynamic, fast-paced environment, we invite you to explore career opportunities with us. Mobile County Communications District is an Equal Opportunity Employer.

Why Choose Mobile County Communications District?

• Impactful Work: At Mobile County Communications District, every role contributes to saving lives and protecting our community. Whether you’re dispatching emergency services or supporting operations behind the scenes, your work directly impacts the well-being of those in need.
• Professional Growth: We believe in investing in our employees’ development. From ongoing training opportunities to advancement pathways, we support your professional growth and help you reach your career goals.
• Team Collaboration: Join a dedicated team of professionals who are committed to excellence in emergency communication services. Collaboration and teamwork are at the core of our operations, ensuring seamless coordination during critical situations.
• State-of-the-Art Technology: We leverage cutting-edge technology to enhance our emergency communication capabilities. Join us in utilizing the latest tools and systems to deliver timely assistance to those in need.
• Competitive Compensation: We offer competitive salaries commensurate with experience and position responsibilities.
• Comprehensive Health Coverage: Our employees have access to comprehensive health insurance plans, including medical and dental coverage, to support their well-being and that of their families.
• Retirement Plans: Secure your future with retirement savings through participation in the Retirement Systems of Alabama, including employer‑matched contributions.
• Paid Time Off: We believe in the importance of work‑life balance. Our generous paid time off policies ensure that employees have the opportunity to recharge and enjoy time with their loved ones.
• Professional Development: Take advantage of opportunities for continuing education, training workshops, and more to further your skills and advance your career.

At Mobile County Communications District, we are dedicated to serving our community with excellence and compassion. Join our team and be part of an organization that makes a meaningful impact every day. We look forward to welcoming talented individuals who share our commitment to public safety and emergency preparedness.

The primary responsibility of this position is to answer emergency voice and TDD calls for service and simultaneously enter the information into the computer using a computer style keyboard and computer aided dispatch (CAD) system. Based on the information secured, the Public Safety Telecommunications Supervisor determines the type of response needed and transfers the call, via a one‑button transfer feature, to the appropriate response agency for dispatch.

This is a responsible management and administrative position serving as second in command to the 911 Director on issues pertaining to the 911 call taking process and overall operations of the Mobile County Communications District center. The Deputy Director assists the Director in the execution of duties and responsibilities related to executive leadership, managerial and organizational effectiveness, fiscal planning, budgeting, auditing, human resources development, public service and communication. The Deputy Director possesses the full authority of the Director when the Director is absent on matters pertaining to the Mobile County Communications District.