Admin Underwritings and Claims - VKB Brokers, Bethlehem

VKB Agriculture; Bethlehem (Northampton County); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading agricultural company is seeking a team player for underwriting and claims administration in the insurance sector. The role involves processing instructions, managing information, and resolving customer queries, requiring specific qualifications in Short Term Insurance. Ideal candidates will possess strong communication and numerical skills while thriving under pressure.

Qualifications

• Regulatory Examination for Representatives (RE5) required.
• Previous insurance industry experience is advantageous.
• Good numerical skills are essential.

Responsibilities

• Ensure timely processing and approval of all instructions.
• Manage reporting with Brokers, Insurers, and colleagues.
• Resolve customer queries within regulatory framework.

Skills

Good communication skills

Independent Structured

Can perform under pressure

Constantly adding value

Education

Grade 12

Short Term Insurance NQF Level 4

Higher Certificate Short Term Insurance NQF Level 5

Job description

Introduction to the VKB Group
The VKB Group is an agricultural company, providing support to farmers and producing straight-from-the farm-foods for consumers. Apart from the various consumer brands, the VKB Group is also represented by its regional brands: VKB, GWK and NTK. Our roots are firmly planted in agriculture with farming at our core, continuously growing and evolving throughout the years.

Starting with providing everything needed on the farm to produce food, we now also operate in all areas of the food supply chain: processing, logistics, and national and global market channels.

This “house of brands” we’ve established with the support of our farmer shareholders is the foundation for building the agribusiness of the future.

Job Description
The ideal team player will be responsible for underwriting and claims administration of Personal-, Commercial- and Agri Short Term insurance.

Requirements

• Grade 12, Short Term Insurance NQF Level 4 or Higher Certificate Short Term Insurance NQF Level 5
• Regulatory Examination for Representatives (RE5)
• Previous insurance industry experience will serve as recommendation
• Good numerical skills
• Thorough, precise and exact

Duties and Responsibilities

• Ensure that all instructions are processed and approved before the end of the month
• Revise and monitor relevant information received on instructions
• Ensure that all renewals are done correctly and on time
• Build report with relevant stakeholders (Brokers, Insurers, Colleagues and Managers)
• Overall management of the Administrative function on CIMS
• Resolution of customer queries and complaints within the FAIS Legislative framework
• Successfully complete Product Specific Training
• Ensure adequate CPD points per year, are obtained

Skills Requested

• Independent Structured
• Good communication skills
• Can perform under pressure
• Constantly adding value

Other information

• The company can expire jobs at any time at their own discretion.
• VKB Group and/or its subsidiary companies will use any personal data collected through the job opportunities section of this website for recruitment purposes only and, should your application be successful, for purposes connected with your employment.
• VKB Group is an equal opportunity employer. VKB Group’s approved Employment Equity Plan and Targets will be considered as part of the recruitment process aligned to VKB Group’s Employment Equity & Transformation Strategy. VKB Group actively supports the recruitment of People with Disabilities.
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