Admin Team Member

Sentar Inc.; Charleston (SC); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Voluntary Medical, Dental, Vision insurance

Generous 401(k) match

Tuition reimbursement

Job summary

A technology solutions company in South Carolina is looking for a Program Support Coordinator to handle the administration of account access. The role requires a Secret security clearance and experience with DoD processes. Ideal candidates have strong communication skills and can work independently in a fast-paced environment. This position offers various employee benefits including health insurance and a 401(k) match.

Qualifications

• Experience with DoD forms and process flows.
• Ability to multitask and maintain attention to detail.
• Excellent coordination and collaboration skills.

Responsibilities

• Resolve access requests and issues.
• Document and track tasks and requests.
• Perform audits to ensure compliance.

Skills

Help Desk or Customer Service experience

Excellent written communication skills

Excellent oral communication skills

Ability to analyze complex processes

Tools

Confluence

Jira

Job description

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Sentar is proud to be an employee‑owned company, fostering a culture of empowerment, collaboration, and innovation. Sentar is dedicated to developing the critical talent that the connected world demands to create solutions to address the convergence of cybersecurity, intelligence, analytics, and systems engineering. We invite you to join the team where you can build, innovate, and secure your career.

Role Description

The Program Support Coordinator – General Administration (GenAdmin) supports the submission, creation, tracking, and auditing of account access for personnel and subscribers. GenAdmin is also responsible for account modification and deletion on all applicable systems. The role interacts regularly with internal teams, leadership, and network ISSMs to perform duties.

This position involves a wide variety of highly detailed, moderately complex activities with an emphasis on:

• Resolving access requests and issues
• Gaining necessary approvals
• Ensuring compliance with audit‑specific accreditation metrics

Key Responsibilities

• Work independently in a fast‑paced environment
• Document and track tasks and requests through completion, including:
• Creating and maintaining documentation (SOPs, DTPs)
• Performing audits to ensure compliance and prevent privilege creep
• Assisting and coordinating completion of SAAR requests
• Responding to inquiries related to account creation, permission modification, or general queries
• Collaborating with internal and external security offices to process organizational forms
• Continuously evaluating current processes and proposing improvements, including automation procedures and requirements
• Assisting with special projects or other duties assigned by supervisor

Qualifications

Clearance Level: Secret

Education: N/A

Experience

• Experience with DoD forms and process flows
• Help Desk or Customer Service experience
• Excellent written communication skills for preparing, editing, and proofreading correspondence with accuracy
• Excellent oral communication skills to collaborate across all levels and personality types
• Ability to analyze complex processes and understand the impact of leadership decisions

Preferred

• Experience with Confluence, Jira, and account management systems

Highly Desired

• Ability to lead and support administrative tasks, manage multiple assignments, set priorities, meet deadlines, and work both independently and collaboratively
• Ability to perform in a dynamic work environment, multitask, and maintain accuracy and attention to detail

Benefits At Sentar

• Voluntary Medical, Dental, Vision, with Health Savings or Flexible Spending Plan options
• Voluntary Life, Critical Illness, Accident, and Long Term Care insurance options
• Group Term Life, Short‑Term and Long‑Term Disability provided by Sentar to all qualifying employees
• Generous 401(k) match
• Competitive PTO plan that graduates quickly with years of service
• Other leave programs; holiday schedule along with bereavement, maternity, jury and military duty
• Mental health awareness programs
• Tuition reimbursement
• Professional development reimbursement
• Recognition and Awards programs

If you are not ready to apply for this position, submit your resume here to join our talent community. We’ll keep you updated occasionally on new job opportunities.

Sentar is an affirmative action and Equal Opportunity Employer M/F/Vets/Persons with Disabilities. Sentar is proudly an Equal Opportunity and VEVRAA Federal Contractor Employer M/F/Vets/Persons with Disabilities.

We want you to build your career at Sentar, so if you are an individual with a disability and require a reasonable workplace accommodation applying for a job or at any point in the employment process, contact the Recruiting Manager at [e-mail]. Please indicate the specifics of the assistance needed. Thank you for considering Sentar in your employment search.

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