Admin Support (Records Management/Custodian) - Arlington

Jamison Professional Services, Inc.; Arlington (VA); On-site; USD 50,000 - 70,000; Full time

Job summary

A service-disabled veteran-owned small business is seeking an experienced Admin Support (Records Management/Custodian) in Arlington, VA. This role involves providing comprehensive program and administrative support for the organization's records management initiatives, ensuring effective document handling, compliance with FOIA, and excellent customer service. Applicants must have a college degree and the ability to secure a SECRET clearance. The position requires proficiency in commercial software and exceptional organizational skills.

Qualifications

• Possess the ability to respond flexibly to time-sensitive situations.
• Have at least 10 years of related work experience.
• Must be able to obtain and retain a SECRET security clearance.
• Experience in records management including FOIA information management.
• Commitment to innovative customer service.

Responsibilities

• Provide program and administrative support for Agency’s records management program.
• Manage records including classification, priority, storage, and disposal.
• Support FOIA program by tracking requests and updating database.
• Assist in drafting response letters for FOIA requests.

Skills

Proficiency in Microsoft Outlook

Proficiency in Microsoft Teams

Proficiency in Microsoft Word

Proficiency in Microsoft PowerPoint

Proficiency in Microsoft Excel

Strong organizational skills

Strong customer service skills

Excellent written communication skills

Excellent verbal communication skills

Ability to manage multiple tasks

Problem-solving skills

Training and technical assistance

Education

College degree in business or information management

Job description

Admin Support (Records Management/Custodian)

Secret Clearance is a plus.

Job Title:

Admin Support (Records Management/Custodian)

Description of Services:

The contractor shall provide program and administrative support services, primarily in support of, but not limited to, the Agency’s records management program, from origination of the records through their eventual disposition and disposal. This includes identifying, classifying, prioritizing, storing, securing, archiving, preserving, retrieving, tracking, and disposing of Agency records. The Contractor shall provide support to the Agency related to its FOIA program, including receiving and tracking requests, updating the FOIA database, coordinating respondent documents, drafting response letters, and assisting in meeting FOIA reporting requirements.

Required and Desired Knowledge, Skills, and Abilities:

• Proficient in the use of commercial software packages and databases, such as Microsoft Outlook, Teams, Word, PowerPoint, and Excel.
• Possess the ability to respond flexibly and to provide rapid assistance in a time-sensitive environment.
• Possess strong organizational and customer service skills.
• U.S. Citizenship.
• Ability to obtain and retain a “SECRET” security clearance.
• At least 10 total years of related work experience.
• At least 5 years of records management experience, including Freedom of Information Act information management.
• Experience in creating and implementing records management policies, procedures, and retention schedules.
• Experience evaluating program effectiveness and recommending improvements.
• Experience providing training and technical assistance to staff.
• Strong computer skills (database, word processing, and data entry skills).
• Excellent written and verbal communication skills.
• Commitment to innovative and quality customer service.
• Physical ability to move large number of files and/or file boxes.
• Experience with Records Management; Records Management training, or certificate, preferred.
• Experience with administrative services like office management, building and facilities management, human resources, and/or policies and procedures.
• Ability to provide on-site technical support, troubleshooting issues with AV equipment during events.
• Ability to manage multiple tasks, prioritize work, and meet deadlines.
• Ability to identify and resolve complex problems.
• College degree required in business or information management and/or related certifications.

Location

1101 Wilson Boulevard, Suite 1100, Arlington, VA 22209.

Schedule:

Contractor shall provide services during normal business hours of 8:30 a.m. to 5:30 p.m. Contractor personnel shall perform the services required under this contract to meet contract requirements for forty (40) hours per week; Monday through Friday, except for U.S. Federal Holidays.

Clearance Level Required:

Employment is contingent upon successfully completing any required background checks, in accordance with applicable law.

Jamison Corporate Overview:

Jamison Professional Services, Inc. (Jamison) is a Service-Disabled, Veteran-Owned Small Business (SDVOSB), certified Minority Business Enterprise (MBE) headquartered in metropolitan Atlanta, Georgia. We specialize in providing professional management, administrative, healthcare, court reporters and transcriptionist experts, and document/ record and telehealth operational support solutions to U.S. Government, State, and commercial clients. Jamison is a nationwide professional staff augmentation company, that helps commercial clients and government agencies expand their talent acquisition reach by sourcing, assessing, developing, and managing the talent that enables them to be successful.

Jamison offers a wide range of employment opportunities in the commercial and government sectors. We seek employees who share our values of service excellence, integrity, and professionalism.

Jamison affords equal employment opportunity to all individuals, regardless of race, creed, color, religion, gender, national origin, ancestry, age, marital status, veteran status, disability, medical condition, gender identity, or sexual orientation. Our employees, as well as applicants and others with whom we do business, will not be subjected to sexual, racial, religious, ethnic, or any other form of unlawful harassment and/or discrimination. In addition, Jamison adheres to the equal employment opportunity requirements of all states and localities in which it does business.

Jamison’s commitment to equal opportunity is applied through every aspect of the employment relationship, including, but not limited to, recruitment, selection, placement, training, compensation, promotion, transfer, termination, and all other matters of employment.

Applicants may be required to successfully complete an online assessment to determine qualifications for positions requiring specific skills.

All applications must be submitted through our application system at: https://www.jps-online.com/apply-now/