Admin Support II BCCC

McIntosh Trail Community Service Board; Georgia; On-site; USD 17,000 - 25,000; Full time

Job summary

McIntosh Trail Community Service Board is seeking a capable clerical assistant to support general office operations and administrative processes within a behavioral health setting. You will handle data entry, medical records support, appointment scheduling, and coordination with staff to ensure smooth service delivery.

Strong organization and attention to detail are essential, along with the ability to work as part of a supportive team.

Qualifications

• High school diploma or GED with general office experience.
• Typing speed and accuracy required.
• Ability to manage multiple clerical tasks efficiently.

Responsibilities

• Coordinate with staff to develop monitoring and tracking of clerical duties and manage medical records.
• Communicate with consumers and the public to gather and share information.
• Assist with scheduling appointments and processing documentation while ensuring compliance.

Skills

General office experience

Data entry

Customer service

Education

High school diploma or GED

Job description

About McIntosh Trail

At McIntosh Trail Community Service Board, we offer individuals experiencing symptoms associated with mental illness, addictive disease and/or developmental disability the hope for optimal functioning and recovery by providing quality behavioral health services and supports.

Summary

Under general supervision of a clerical or administrative supervisor, performs a variety of general secretarial, clerical, and administrative support functions/processes and/or a few specialized and/or essential clerical functions in support of a unit or office and related personnel. May enter data and/or process documents and records. The work includes operating standard office equipment.

Essential Duties and Responsibilities

• Coordinate with staff to continue to develop system of monitoring and tracking clerical responsibilities. Manage medical records and patient assistance documentation.
• Communicate with consumers and public to gather and disperse information.
• Identify opportunities to enhance families through SOC; by linking clients with and build upon other system change initiatives (i.e. homelessness, physical health, self-care, and living skills).
• Identifying and developing natural support resources; linking strengths to strategies and objectives for family members, natural supports (individuals), and formal team members, ensuring no cost/low-cost resources are explored and exhausted before utilizing customized goods and services flex funding.
• Provide training and education to parents and youth to support resiliency and self-efficacy.
• Recognize and identify the central importance of the support a youth/child, parents/caregivers, and other family members receive "naturally," i.e., from the individuals and organizations whose connection to the family is independent of the formal service system and its resources.
• Compute fees and schedule appointments as necessary. Coordinate schedules, ensure authorizations, work with eligibility specialists, and monitor to ensure no more than 10 write-offs annually.
• Meet clerical guidelines and act as backup safety monitor.
• Perform related duties as assigned by supervisor.
• Maintain compliance with all company policies and procedures.

Competencies

• Cooperate with others and demonstrate teamwork to model for staff.
• Seek out feedback and provide / contribute to agency goals and vision.
• Complete all trainings per agency guidelines.

Minimum Qualifications

• High school diploma or GED AND general office or administrative experience

Physical Requirements

Typing on keyboard. Potentially performing CPI maneuvers with individuals served. Must be able to lift and carry up to 25/50 lbs.

Physical Demands may include

Sitting, standing and./or walking, pushing/pulling, handling, reaching, bending, twisting, crawling, kneeling, squatting, climbing (ladders or stairs), overhead reaching.

McIntosh Trail CSB is an Equal Opportunity Employer and does not discriminate against persons based on race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status.