Admin Supervisor

PRI Enterprises; Raiford (FL); On-site; USD 48,000 - 60,000; Full time

Job summary

PRI Enterprises in Florida seeks a seasoned supervisor to oversee inmate clerks, manage accounting, inventory, payroll, and customer service operations within a correctional facility. You will coordinate purchases, maintain records using Microsoft Dynamics and Office, train staff, and ensure accurate reporting and cost control while upholding security and policy requirements.

This role demands strong leadership and meticulous attention to detail.

Qualifications

• High school diploma or GED required.
• Minimum of two years supervisory experience.
• Experience with D365 Finance & Operations is a plus.

Responsibilities

• Direct daily customer interactions, provide product details and solutions.
• Manage all purchases for the facility, including raw materials and supplies.
• Act as liaison for policy matters and HR issues between corporate and industry.
• Submit quotes and support sales change requests.
• Directly supervise and train 6–12 inmate workers in purchasing, shipping, and service inquiries.
• Use standard accounting, record-keeping, and inventory procedures.
• Maintain electronic data with Microsoft Dynamics and Office applications.
• Prepare and distribute financial and operational information for cost monitoring.
• Prepare inmate payroll data for corporate finance.
• Communicate with internal and external customers by phone and email.
• Oversee inventory cycle counts and coordinate gate access for guests with FDC.
• Provide collections assistance as directed.

Skills

Leadership

Communication

Time management

Problem-solving

Analytical skills

Education

High school diploma or GED

Tools

Microsoft Dynamics 365

Microsoft Office

Excel

Job description

Job Summary:

Supervise inmate clerks with the responsibility for maintaining accounting, cost and record-keeping functions and operate as the principal customer service liaison. Maintains industry administrative records to include inmate and supervisor payroll and training records, as well as the customer call log, vendor files, and the standard cost master. Receives and posts customer orders and prepares customer invoices. Maintains and posts incoming material and supply receivers and reports all discrepancies. Develops and executes inventory policies to meet industry objectives.

Essential Duties & Responsibilities:

Other duties may be assigned.

1. Directs the daily interaction with customers, wherein they will provide information, product delivery dates and adjustments, address customer concerns and provide solutions to customer problems, receive telephone orders, maintain customer telephone log, and take follow-up action on product inquires.
2. Manages all purchases for the facility and products, including but not limited to raw material, prefinished goods, operating supplies, and office supplies.
3. Acts as a liaison for company policy matters for supervisors and inmate workers. Point of contact for Human Resource issues in the industry. Coordinator for issues between the Corporate Office and the industry.
4. Submits all quotes to customers based upon information provided by Industry Manager, Production Manager, and Dental Lab Floor Supervisor. Assists Production and Engineering in the implementation of sales change requests.
5. Directly supervise and train 6-12 inmate workers in the following duties: purchasing, shipping & receiving, quoting, customer service inquiries.
6. Utilize standard office procedures related to accounting, record-keeping, and inventory management.
7. Maintain accurate electronic data in day-to-day functions utilizing Microsoft Dynamics and Microsoft Office Portfolio.
8. Prepare and distribute financial and operational information for use by management and staff to assist in monitoring and controlling production costs.
9. Prepare inmate payroll and provide associated data to corporate finance.
10. Effectively communicate with internal and external customers via telephone and email.
11. Supervise and train subordinates and Inmate Clerks.
12. Manage factory inventory, completing cycle counts per company policy.
13. Coordinate recognition luncheons for inmates twice a year.
14. Schedule gate access for ensure guests and their equipment to with FDC.
15. Provide assistance with collections as directed by and coordinated with the Industry Manager.

Requirements

Education and Experience:

High school diploma or GED required, along with a minimum of two years of supervisory experience. Prior business or administrative experience is required. Experience with D365 Finance & Operations is a plus.

Communication Skills:

Excellent verbal, written, and electronic communication skills, with the ability to communicate effectively with employees, management, and external contacts.

Technical & Analytical Skills:

Ability to perform mathematical calculations and maintain accurate records related to payroll, inventory, purchasing, budgets, production reporting, and other administrative functions.

Problem-Solving & Critical Thinking:

Ability to analyze and resolve administrative and operational issues, prioritize multiple tasks, and implement practical solutions. Ability to coordinate Inmate Workers, resources, and schedules to support operational goals and customer requirements.

Specialized Knowledge & Skill:

Proficient in Microsoft Office applications, including Excel, Word, Outlook, and Teams. Strong organizational, administrative, and recordkeeping skills. Ability to prepare reports, maintain confidential information, coordinate administrative processes, and support daily operational activities. Strong communication, analytical, problem-solving, and leadership skills. Ability to obtain FDC certification to supervise inmate workers.

Other Skills and Abilities:

Demonstrates strong leadership, communication, and time management skills. Dependable, adaptable, and professional, with the ability to work effectively in a correctional environment while maintaining a strong customer service focus.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand, walk, and sit using hands to finger, handle, or feel objects or office equipment. The employee must occasionally lift and/or move up to 35 lbs. Specific vision abilities required by this job may include close vision.

Work Environment

While performing the duties of this job, the employee may work near moving mechanical parts. The employee may be exposed to fumes or caustic chemicals. The noise level in the work environment is potentially loud – the dust level is moderate.

Principal Contacts:

All departments within PRI Enterprises’ corporate structure, Industry Manager, Production Manager, Floor Supervisor, maintenance, security, vendors, customers, Inmate Workers, and FDC staff to include inmate classifications and placement office.