Admin & Operations Coordinator

Madison Lawn & Landscape; Sioux Falls (SD); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Paid time off

Holidays

Company-provided computer & cell phone

Safe Harbor 401k with company match

Health Insurance Consultation

Job summary

A regional property service company located in Sioux Falls is seeking a dedicated professional to manage customer support and service operations. Key responsibilities include being the first point of contact for customers and managing service schedules. Ideal candidates will have a degree in business or related fields and strong organizational skills, alongside tech-savviness. The position offers a competitive annual salary of $50,000 with benefits like paid time off and opportunities for occasional remote work.

Qualifications

• Minimum 3 years' experience in a business office with customer-related responsibilities.
• Highly organized with the ability to manage multiple priorities.
• Ability to problem-solve quickly and adapt to changing priorities.

Responsibilities

• Serve as the first point of contact for customers, managing incoming calls and providing professional support.
• Maintain accurate customer information within company systems.
• Build and manage service schedules across all property service lines.

Skills

Microsoft Office

Google Suite

Adobe Creative Cloud

Strong verbal and written communication skills

Organizational skills

Problem-solving abilities

Knowledge of green industry best practices

Education

2- or 4-year degree in business or related green industry

Job description

QUALIFICATIONS

• 2- or 4-year degree in business or a related green industry field and/or a minimum of 3 years' experience in a business office with customer-related responsibilities.
• Tech-savvy with working knowledge of Microsoft Office, Google Suite, and Adobe Creative Cloud
• Strong verbal and written communication skills
• Highly organized with the ability to manage multiple priorities
• Ability to problem-solve quickly and adapt to changing priorities
• Knowledge of green industry best practices is preferred

RESPONSIBILITIES

Customer Support

• Serve as the first point of contact for customers, managing incoming calls and providing timely, professional support
• Maintain accurate and up-to-date customer information within company systems
• Communicate with customers regarding upcoming services, including scheduling updates and follow-ups

Operations & Dispatch

• Build and manage service schedules across all property service lines
• Utilize routing software to create efficient daily routes and maximize productivity
• Ensure service teams are informed of daily assignments and expectations
• Monitor field activity and provide real-time support to crews as questions arise
• Prepare and deliver property service quotes for residential and commercial clients
• Assist in converting inquiries into scheduled services through clear communication and follow-through

COMPENSATION & BENEFITS

• $50,000 Annually DOE
• Paid time off and Holidays
• Opportunity for occasional remote work based on responsibilities and performance
• Company-provided computer & cell phone
• Safe Harbor 401k with company match
• Health Insurance Consultation

What To Know About Working Here

Madison Lawn & Landscape of Sioux Falls is a team-oriented organization committed to delivering exceptional service to clients while fostering a supportive and collaborative work environment. As one of the region’s leading property service and landscape companies, the organization maintains a small-company feel while offering the stability and resources of an established operation.

A diverse range of services, including landscape design, property maintenance, irrigation installation and repair, turf care, tree care, and commercial and residential mowing, creates ongoing opportunities for professional growth, creativity, and career advancement.