Admin Officer EC-2372 (LAM)

NHS Ayrshire & Arran; West Virginia; Hybrid; USD 22,000 - 30,000; Part time

Benefits offered by this job

Flexible hybrid working

NHS pension

Salary progression

Annual leave 27 days + holidays

NHS discounts

Job summary

PSD Scotland is seeking an Admin Officer to join our Educators and Workstreams, delivering high‑level administrative support. The role is fixed‑term, part‑time (18 hours per week) with potential for secondment for 24 months and NHS applicant preferences.

Based in Scotland with flexible remote/hybrid working options, you will coordinate activities with internal and external stakeholders, attend online and in‑person events, and help maintain efficient education delivery across workstreams.

Qualifications

• Clear, effective communication at all levels.
• Extensive experience in business operations and event support.
• Proven ability to identify process improvements.
• Flexibility for in-person events and online webinars outside hours.
• Honesty, integrity, care and compassion.
• Self-motivated, able to organise workload and meet deadlines.

Responsibilities

• Provide high level administrative support to Educators and Workstreams.
• Coordinate activities with internal and external stakeholders.
• Support online and face-to-face educational delivery and events.
• Assist with documenting minutes and action notes.

Skills

Clear communication

Business operations

Process improvement

Event support

Integrity & empathy

Self-starter

Job description

On 1 April 2026, NSS and NES became one national organisation, focused on continuity today and a stronger, more connected service for tomorrow.

As part of this transformation, NHS National Services Scotland (NSS) and NHS Education for Scotland (NES) have joined to form a new organisation: Public Services Delivery Scotland (PSD Scotland). This new organisation will play a pivotal role in supporting the renewal and ensuring the long-term sustainability of health and care services across Scotland.

Flexible Location: PSD Scotland is a remote-friendly employer with staff based throughout Scotland. We support office-based and hybrid working arrangements. We welcome conversations about alternative working patterns—please get in touch during the application process to discuss.

Work Pattern: Fixed Term, Part Time, 18 hours per week

Fixed-term or Secondment 24 months from start date

• For NHS applicants, an NHS secondment will be offered in the first instance. For non-NHS applicants, a fixed-term or secondment would be considered.

You must have eligibility and entitlement to work in the UK which is required to be maintained throughout your period of employment.

Who We Are

PSD Scotland unites expertise from NES and NSS in a way that will allow us to accelerate national programmes to support the NHS to deliver better care, now and in the future.

We support staff with education and training, provide the tools and data that improve services, and run vital national functions such as procurement, logistics and blood, tissue and cell services. Optometry sits within the Dental Directorate and supports the provision of General Ophthalmic Services community eyecare practices across Scotland. It supports up-skilling of eyecare practitioners, to facilitate delivery of safe, effective eyecare to the population of Scotland.

Optometry strives to provide education that:

• Is patient focused and improves patient care
• Is high quality and effective
• Optometry team members want to, and can, attend

The Opportunity

We are looking for an Admin Officer to join our talented team and provide high level administrative support to our Educators and Workstreams. The post holder will provide and co-ordinate administrative activities in collaboration with internal and external stakeholders.

This is an exciting opportunity to operate and learn a wide variety of administrative tasks, working closely with different Educators to provide National education in collaboration with our stakeholders. The Admin Officer role has a direct impact on the success of the educational delivery as the tasks required are fundamental to the workstreams.

Do you enjoy working at pace and being adaptive to an ever-changing environment?

Do you enjoy working with a wide range of stakeholders and multidisciplinary teams?

Do you enjoy making a difference, influencing improved ways of working, and sharing innovative ideas?

Do you enjoy problem solving and collaborating with others?

Do you appreciate having autonomy over certain tasks and areas of work, but also having support when needed from colleagues?

Working within the Business Support team you will have the opportunity to use your unique skills and experience to support the delivery of Ophthalmic services in Scotland. This will involve supporting the implementation of educational delivery both online and face-to-face and working with the Educators to coordinate activities across workstreams.

Does this sound like you?

What We Love To See

• Ability to communicate clearly, effectively, and confidently at all levels in the workplace
• Extensive experience working in the field of business operations, including providing business support to online events, meetings and production of formal minutes/action notes
• Ability to proactively identify and communicate improvements to processes and systems
• Flexibility to support occasional in-person events and online webinars in the evenings and on weekends. This would be done in discussion with the whole team and the requirements shared
• Demonstrate honesty, integrity, care and compassion when dealing with others, utilising tact and persuasion skills when necessary
• Ability to work on own initiative, to organise and prioritise own workloads, to meet strict deadlines

Benefits Which Matter

• Life-work balance - with opportunities for flexible working and hybrid working
• Generous NHS pension scheme
• Annual incremental salary progression (up to the maximum of the salary band) plus annual NHS salary scale review
• Annual Leave - 27 Days increasing in line with service plus 8 days public holiday
• NHS discounts and more

Diversity and Inclusion

Developing a successful national service for Scotland means considering the diverse needs, perspectives, and backgrounds of everyone in Scotland. We are focused on hiring the very best talent and actively encourage applications from candidates of all backgrounds. Our aim to ensure that everyone is treated fairly, with respect, and has a positive recruitment experience—regardless of the outcome.

We welcome applications from all under-represented groups, including racially minoritised people and disabled people. It is not essential to be in an Admin Officer role right now—you may be returning from a career break (e.g., maternity, paternity, caring) or coming from another field. Your experiences can bring a fresh perspective to our work.

If you are considering applying and would like to discuss the opportunity, any adjustments or alternative work patterns, please contact Olivia Crolla, Business Manager, [e-mail].

Next Steps

• NHS candidates will be considered firstly on a secondment basis, and so are strongly encouraged to discuss this with their current NHS employer at the earliest opportunity, ideally prior to application.

All applicants who are shortlisted for interview will be contacted by e-mail.

In person OR online interviews will take place on Tuesday 24th November 2026.

For further information please refer to the Job Information Pack below.

Unless otherwise stated the deadline for applications is 23:59 hours on the closing date. Please note, CVs will not be accepted.

• Please be advised that if you are successful in being offered the role following the recruitment process, you will be expected to attend the office prior to your start date to complete face-to-face pre-employment checks. If you require any adjustments to support this, please let us know.
• To work in the United Kingdom, there is a legal requirement for an individual to demonstrate that they have the relevant permission to work in the country. This permission is, without exception, granted by the UK Visa and Immigrations Service.

As part of the pre-employment checks for a preferred candidate, NHS Scotland Boards will check your entitlement to work in the UK. It can be evidenced through a number of routes including specific types of visa as well as EU settled and pre-settled status. To find out more about these routes of permission, please refer to the GOV.UK website here.

For specific types of post, if you do not have the necessary eligibility to work in the UK, it might be possible (though not guaranteed) to secure sponsorship via a UK Skilled Worker/Health & Care Worker Visa. However, this is only possible if the employer is a licensed Sponsor, and if the post does not fall below the current minimum salary threshold or ‘going rate’. Further information on these criteria can be found here.

It is ESSENTIAL that you have checked that you either already have an appropriate right to work in the UK or that the post would be eligible to be sponsored BEFORE submitting your application form.

If you have any queries regarding the NHS Scotland National Recruitment Portal or the recruitment process, please don't hesitate to contact our recruitment partners, the East Region Recruitment Service, at: [e-mail]