Admin Manager / Program Operations

Department of Consumer Affairs; California; On-site; USD 80,000 - 110,000; Full time

Job summary

The Department of Consumer Affairs in California is seeking a Supervisor I to direct the day-to-day operations of the Support Services Section within the Board of Vocational Nursing and Psychiatric Technicians. This role focuses on ensuring efficient service delivery and adherence to regulatory requirements.

As a Supervisor I, you will lead staff, coordinate workflows, and uphold a safe, inclusive, and compliant work environment while advancing program goals for Californians.

Responsibilities

• Directs the day-to-day operations of the Support Services Section and components of the Board of Vocational Nursing and Psychiatric Technicians (Board).
• Ensures an inclusive, safe, and secure work environment and equitable services for the public, in alignment with state regulations.

Job description

Job Description and Duties

Under the direction of the Assistant Executive Officer, the Supervisor I directs the day-to-day operations of the Support Services Section and components of the Board of Vocational Nursing and Psychiatric Technicians (Board).

In all job functions, employees are responsible for creating an inclusive, safe, and secure work environment that values diverse cultures, perspectives, and experiences, and is free from discrimination. Employees are expected to provide all members of the public equitable services and treatment, collaborate with underserved communities and tribal governments, and work toward improving outcomes for all Californians.

CalCareers Exams: Once you find the job you want, we need to learn more about you. We will evaluate your education, experience, abilities, and knowledge through an assessment. The assessment process can take many forms, including an interview or exam, depending on the job.

You will find additional information about the job in the .

Working Conditions

Candidates who reside outside of the State of California may be admitted to the job interview. However, they must reside in the State of California once they are hired and start working.

Effective July 1, 2025, the State of California implemented the Personal Leave Program 2025 (PLP 2025) which reduces an employee's monthly salary in exchange for leave credits. Employees appointed to this classification will have their monthly salary reduced and will accrue hours of PLP 2025 on the first day of each pay period as outlined on "Section 2113 - Personal Leave Program (PLP)" of the CalHR Manual. The salary range(s) included on this job posting do not reflect the reduction in pay.

Special Requirements

Conflict of Interest: This position is subject to Title 16, section 3830 of the California Code of Regulations, the Department of Consumer Affairs' Conflict of Interest Regulations. The incumbent is required to submit a Statement of Economic Interests (Form 700) within 30 days of assuming office, annually by April 1, and within 30 days of leaving office.

Criminal Offender Record Information: Title 11, section 703 (d) of the California Code of Regulations requires criminal record checks of all personnel who have access to Criminal Offender Record Information (CORI). Pursuant to this requirement, applicants for this position will be required to submit fingerprints to the Department of Justice and be cleared before hiring. In accordance to DCA's (CORI) procedures, clearance shall be maintained while employed in a CORI-designated position. Additionally, the position routinely works with sensitive and confidential issues and/or materials and is expected to maintain the privacy and confidentiality of documents and topics pertaining to individuals or to sensitive program materials at all times.

Benefits

Benefit information can be found on the CalHR website and the CalPERS website.

Statement of Qualifications

I n addition to the required documentation listed above, a Statement of Qualifications (SOQ) must be submitted with your application.

The Statement of Qualifications (SOQ) is a narrative description of how an applicant's education, experience, knowledge, skills, and abilities meet the qualifications for the position. The SOQ serves as a documentation of each candidate's ability to present information clearly and concisely in writing. The SOQ must address the following:

1. Describe how your education, experience, knowledge, skills and abilities align with the position's duty statement.

2. Describe your experience managing situations involving staff conflicts, unacceptable behavior, or negligence.

PLEASE NOTE: Resumes, letters, and other materials will not be considered as your response to the SOQ. The SOQ will be utilized as screening criteria for the hiring interview only. We ask that you not use Artificial Intelligence assistance when composing your written response. Written responses are an attempt to assess and gain an understanding of your personal writing and communication skills and abilities.

DISCLAIMER: Applicants who fail to submit the SOQ and answer the specific questions listed below will be screened out of the selection process.

INSTRUCTIONS

-Must be typed

-Font must be Arial 12-point (not higher or lower)

-Not to exceed two pages

-Single-sided, Single spaced

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications - A statement of qualifications is required for this position. Please refer to the Statement of Qualifications Requirement section for instructions.