Admin I Omnichannel Item Lifecycle - Digital

Ahold Delhaize USA; Quincy (MA); Hybrid; USD 30,000 - 45,000; Full time

Job summary

Ahold Delhaize USA in Quincy, MA invites applicants for a data-driven item setup and maintenance role supporting ADUSA brands. You will collaborate with category teams, finance, replenishment, and shelf merchandising to ensure accurate item data and timely go-to-market execution.

The role features a hybrid schedule with three in-person days at one of our core offices (Quincy, MA or Carlisle, PA) and two remote days, 40 hours weekly, and travel up to 2% per year.

Qualifications

• High school diploma or GED required.
• Strong verbal and written communication skills.
• Strong attention to detail with focus on data accuracy.
• Proficient with Microsoft Excel and basic data manipulation.

Responsibilities

• Set up new items and maintain existing items across all ADUSA Brands.
• Maintain attributes: description, size, UPC, UOM, shipping data, store authorization.
• Execute in accordance with established service level agreements.
• Project work as assigned.
• Perform quality assurance checks on processes and forms/submissions.
• Ensure consistent submission of new items and maintenance forms for data integrity.
• Guide Category staff in set-up/maintenance, including exceptions.
• Troubleshoot item set-up/maintenance issues via company ticketing per SLA.
• Learn systems used to set up and maintain items.
• Position requires use of a computer/laptop all day.
• Hybrid schedule: 40 hours; in-office Tue/Wed mandatory; 3rd day optional; 2 remote days.
• Travel up to 2% (1–2 times per year).
• Additional duties as needed.

Skills

Attention to detail

Data entry

Communication skills

Verbal communication

Education

High school diploma or GED

Tools

Microsoft Excel

Job description

Category/Area of Expertise: Merchandising Marketing Support

Address: USA-MA-Quincy-1385 Hancock Street

Ahold Delhaize USA, a division of global food retailer Ahold Delhaize, is part of the U.S. family of brands, which includes five leading omnichannel grocery brands - Food Lion, Giant Food, The GIANT Company, Hannaford and Stop & Shop. Our associates support the brands with a wide range of services, including Finance, Legal, Sustainability, Commercial, Digital and E-commerce, Technology and more.

Primary Purpose

Responsible for set-up of new items and maintenance of item data for all Ahold Delhaize USA Brands in a timely and accurate manner. Collaborates with assigned Category teams, Finance, Replenishment, Supply Chain and Shelf Merchandising in support of all ADUSA Brands' go-to-market strategies. Strong focus on data accuracy with the understanding of how this directly impacts the business.

Work Schedule

Our flexible/hybrid work schedule includes 3 in-person days at one of our core locations and 2 remote days. This position can be based in one of our offices located in Quincy, MA., and Carlisle, PA.

Eligibility

Applicants must be currently authorized to work in the United States on a full-time basis.

Duties and Responsibilities

• Set-up of new and maintenance of existing items across all ADUSA Brands
• Attributes maintained include but are not limited to: item description, size, UPC, UOM, shipping data, store authorization, replenishment, distribution, and scale data
• Execute in accordance with established service level agreements
• Project work as assigned
• Execute quality assurance checks and balances on process and forms/submissions
• Ensure consistent execution of new item submissions as well as maintenance forms in support of data integrity and accuracy
• Interact with and guide Category associates in the new item set-up or maintenance process, including exceptions
• Assist in troubleshooting/problem resolution for any issues related to item set-up or maintenance, including resolving submissions via the company’s ticketing systems in accordance with established service level agreements
• Learn & understand systems used to set up and maintain new items
• This position requires use of a computer/laptop all day
• Hybrid schedule: 40-hour work week. 8am-5pm. In-Office: Three days per week (Tuesday and Wednesday are mandatory; the third day may be Monday, Thursday, or Friday). Remote: Two days per week.
• Possible travel 2% (1 or 2 times per year for department/team functions)
• Additional job duties may be assigned as needed to meet the needs of the business and support our Values.

Qualifications

• Applicants must be currently authorized to work in the United States on a full-time basis until the end of their appointment
• High school diploma or GED
• Strong verbal and written communication skills with the ability to effectively interact with team members and stakeholders.
• Basic understanding of retail principles
• Strong attention to detail with a focus on maintaining accurate, complete, and high-quality data.
• Familiar with Microsoft Office applications.
• Strong data entry and keyboard navigation skills, including proficiency using function keys and keyboard shortcuts to efficiently perform system tasks and data manipulation.
• Proficient in Microsoft Excel, including spreadsheet management, formulas, sorting/filtering data, and basic reporting functions.

Preferred Qualifications

• Provides timely and helpful information to others across the organization
• Orchestrates multiple activities simultaneously to accomplish a goal
• Demonstrates initiative and willingness to step up and effectively handle challenging situations and issues.
• Acquires data from multiple and diverse sources when solving problems
• Establishes and maintains effective customer relationships

Salary Range

ME/NC/PA/SC Salary Range: $19.00 - $28.50

IL/MA/MD/NY Salary Range: $21.85 - $32.77

Actual compensation offered to a candidate may vary based on their unique qualifications and experience, internal equity, and market conditions. Final compensation decisions will be made in accordance with company policies and applicable laws.

At Ahold Delhaize USA, we provide services to one of the largest portfolios of grocery companies in the nation, and we're actively seeking top talent.

Our team shares a common motivation to drive change, take ownership and enable our brands to better care for their customers. We thrive on supporting great local grocery brands and their strategies.

Our associates are the heartbeat of our organization. We are committed to offering a welcoming work environment where all associates can succeed and thrive. Guided by our values of courage, care, teamwork, integrity (and even a little humor), we are dedicated to being a great place to work.

We believe in collaboration, curiosity, and continuous learning in all that we think, create and do. While building a culture where personal and professional growth are just as important as business growth, we invest in our people, empowering them to learn, grow and deliver at all levels of the business.