Admin cum Customer Service Assistant #Learning Centre #Entry Level #Weekend need work #NKC

RECRUIT EXPRESS PTE LTD; Town of Islip (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

A leading company in customer support seeks individuals to assist with onboarding new parents and managing client relationships. Candidates will handle invoicing, customer inquiries, and administrative tasks, ensuring accurate and timely support for parents. Excellent communication skills and a customer-centric attitude are essential for this role.

Qualifications

• Strong customer service focus and ability to advocate for parents.
• Proficient in data entry and maintaining records.
• Excellent communication skills required.

Responsibilities

• Onboard new parents and support customer acquisition.
• Manage weekly invoices and track payments.
• Serve as primary contact for program participation.

Skills

Customer Service

Data Entry

Communication

Administrative Tasks

Job description

• Support customer acquisition by onboarding new parents to the community
• Manage and send weekly invoices accurately and timely; track payments and issue receipts
• Serve as the main contact for parents regarding program participation and escalate concerns to Customer Success
• Prepare and issue class completion certificates for students
• Maintain strong relationships with parents and act as their advocate
• Update and maintain accurate customer records in the CRM system
• Perform general administrative tasks including data entry and research

Interested applicants may email resume to [e-mail]

Chooi Kelly (CEI Registration No: R25136207)

Recruit Express Pte Ltd (EA: 99C4599)