Admin Clerk 1

rjwlogistics; Mesquite (TX); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

MyShare Program

401(k)

401(k) matching

Medical/Dental/Vision insurance

Employee discount

Flexible spending account

Health savings account

Paid time off

Sick Days

Long-term Disability Insurance

Short-term Disability Insurance

Accidental Insurance

Critical Illness Insurance

Disability Insurance

Job summary

RJW Logistics Group is seeking a detail-oriented logistics clerk to support shipping operations in our Mesquite, TX warehouse. You will check in drivers, prepare shipping paperwork, coordinate with dock and drivers, and ensure proper sign-off and timely loads.

You will also work with customer service on special paperwork, enter orders, scan documents, and update reports for the Operations Manager and COO. Strong typing and clerical experience preferred.

Qualifications

• High School Diploma or GED preferred.
• Typing at least 40 wpm.
• 1–2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

Responsibilities

• Check in all drivers.
• Print all pertinent paperwork for shipping.
• Coordinate with the dock and drivers what door they will be loading product in.
• Ensure all paperwork is properly signed by pick up driver.
• Close loads in the system.
• Coordinate with Customer Service on special paperwork for certain orders; enter customer orders and scan/index documents.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and update reports as required by operations manager and COO.

Skills

Positive telephone personality

Excellent customer service

Multi-tasking

Phone assertiveness

Education

High School Diploma or GED

Tools

Word processing

Spreadsheets

RJW software

Job description

RJW Logistics Group is HIRING!

OUR PEOPLE ARE OUR FUTURE. THAT’S WHY THEY COME FIRST.

RJW is dedicated to hiring and developing talent who want to make an impact and be a part of an industry-leading organization. At RJW, we are committed to our employees’ success and to producing continuous innovation that drives the retail logistics industry forward.

Empower Your Future with Our Employee Ownership Program

We are thrilled to announce the launch of our Employee Ownership Program—an exciting opportunity designed to empower, motivate, and reward our dedicated team members. At RJW, we believe that our employees are the heartbeat of our success, and we want to share that success with you. Here’s what you can look forward to:

• Ownership Stake: Become a co-owner of the company and take pride in knowing that your hard work directly contributes to your own financial growth and the company's prosperity.
• Financial Rewards: Enjoy the potential for increased earnings through share appreciation.
• Sense of Belonging: Feel a deeper connection and commitment to your work as you become an integral part of the company's journey and success story.
• Community and Collaboration: Join a community of like-minded individuals who are equally invested in the company's mission and vision, fostering a collaborative and supportive work environment.
• Cost: Maybe the best detail about this program is that it cost nothing to you. As long as you are employed with RJW, you will enjoy the benefits of the program. Additionally, shares will be given to you on a yearly basis based on salary.

Our Employee Ownership Program is more than just a benefit—it’s a path to building a brighter, more prosperous future together. Join us in taking this exciting step forward and become a valued co-owner of RJW. Together, we can achieve greatness.

Benefits:

• MyShare Program (explained above)
• 401(k)
• 401(k) matching
• Medical/Dental/Vision insurance
• Employee discount
• Flexible spending account
• Health savings account
• Paid time off
• Sick Days
• Long-term Disability Insurance
• Short-term Disability Insurance
• Accidental Insurance
• Critical Illness Insurance
• Disability Insurance

Job Purpose:

Position will report to the Warehouse Supervisor. Works effectively and efficiently in a warehouse environment to received and schedule shipping and freight operations, including developing a working knowledge of warehouse organization and creating proper and detailed shipping documentation. Works with the warehouse team to ensure customer satisfaction, accept and schedule customer orders to ensure customer satisfaction. This position will provide shipping support as required by personnel working in the Warehouse Department.

Essential Duties and Responsibilities:

• Check in all drivers.
• Print all pertinent paper work for shipping.
• Coordinate with the dock and the drivers what door they will be loading product in.
• Insure all paperwork is properly signed by pick up driver.
• Close loads in the system.
• Coordinate with Customer Service Teams regarding special paperwork for certain orders such as: international, customers that prefer special BOL’s etc. Enter customer orders and scan / index documents as required.
• Clearly understand goals, policies, and procedures of RJW.
• Communicate customer problems, leads, and inquiries to the appropriate personnel.
• Maintain confidentiality of company information.
• Recommend improvements and implement approved improvements.
• Update reports as required by operations manager and COO.
• Other tasks as assigned by supervisor or manager.

Additional Responsibilities:

• Positive telephone personality.
• Capable of being trained to be ‘Phone Assertive’.
• Exceptional customer service skills.
• Organizational and scheduling skills.
• Ability to multi task.
• Computer abilities including word processing, spreadsheet, and ability to learn application software used by RJW.

Qualifications:

• Basic office clerical skills.
• Must be able to type at least 40 wpm.
• 1 – 2 years of clerical experience.
• Basic transportation, logistics and shipping experience.

Education and/or Experience Required:

• High School Diploma or general education diploma (GED) is preferred.

Language Skills Sets:

• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, and customers.

Mathematical Skills:

• Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and perce