Admin Assistant I - Incident Management

Texas Health and Human Services; Harlingen (TX); On-site; USD 29,000 - 38,000; Full time

Benefits offered by this job

100% paid employee health insurance

Defined benefit pension

Generous time off

Career advancement opportunities

Job summary

Texas Health and Human Services Commission (HHSC) in Harlingen, TX seeks an Administrative Assistant I to support the Incident Management Department with clerical duties, data entry, and meeting coordination. The role ensures efficient operations and timely information flow across the division.

The position offers a stable, full-time career with comprehensive benefits, including 100% paid employee health insurance for eligible staff, a defined benefit pension, and generous time off, with

Qualifications

• Graduation from an accredited high school or GED.
• Two (2) years of work experience in a field related to the duties of the position.
• One (1) year (30 semester hours) of accredited college work in a related field may substitute for the required work experience on a year for year basis.

Responsibilities

• Attends work on a regular basis and may be required to work a specific shift schedule or rotating schedule, extended shift and/or overtime.
• Enter data into the computer using Microsoft Word, Excel, Access, Power Point, and assist with creating and implementing Access databases and EXCEL spreadsheets for data collection in various facility departments.
• Take minutes of meetings, including IM department directors’ meetings and other divisional meetings and distribute in a timely manner.
• Photocopying, sorting, scanning, and distributing documents as required on a daily basis.
• Completing departmental work orders and property management; ensuring telephone services for the Division.

Skills

Typing 50 wpm

Verbal & written communication

Data entry

MS Word

Excel

PowerPoint

Access databases

Tools

Microsoft Word

Excel

Access

PowerPoint

Job description

Date: Oct 29, 2026

Location: HARLINGEN, TX

Join the Texas Health and Human Services Commission (HHSC) and be part of a team committed to creating a positive impact in the lives of fellow Texans. At HHSC, your contributions matter, and we support you at each stage of your life and work journey. Our comprehensive benefits package includes 100% paid employee health insurance for full-time eligible employees, a defined benefit pension plan, generous time off benefits, numerous opportunities for career advancement and more. Explore more details on the Benefits of Working at HHS webpage.

Functional Title: Admin Assistant I - Incident Management

Job Title: Administrative Asst I

Agency: Health & Human Services Comm

Department: Client Svs Admin

Posting Number: 22866

Closing Date: 11/28/2026

Posting Audience: Internal and External

Occupational Category: Office and Administrative Support

Salary Range: $2,606.00 - $3,404.91

Pay Frequency: Monthly

Salary Group: TEXAS-A-09

Shift: Day

Additional Shift: Days (First)

Telework: Not Eligible for Telework

Travel: Up to 5%

Regular/Temporary: Regular

Full Time/Part Time: Full time

FLSA Exempt/Non-Exempt: Nonexempt

Facility Location: Rio Grande State Supported Living Center

Job Location City: HARLINGEN

Job Location Address: 1401 S RANGERVILLE RD

MOS Codes: 0100,0111,0170,3372,3381,4430,6046,15P,3F5X1,420A,42A,56M,68G,741X,8A200,AZ,LS,LSS,MC,PERS,PS,RP,SN

Brief Job Description

Come work in an environment where we truly value and respect those we serve and believe in the mission that all people can achieve a higher level of wellness and independence.

The state supported living centers serve people with intellectual and developmental disabilities who are medically fragile or who have behavioral problems. The centers provide campus-based direct services and supports at 13 centers located throughout the state. Learn About Our State Supported Living Centers

If you are looking for a place to work where you can establish a career that is filled with purpose, this is the job for you!

The Incident Management Department Administrative Assistant shall be appointed by and serve under the direct supervision of the Incident Management Coordinator. The IM Admin will perform assigned organizational support, computer, and clerical duties to ensure the division is operated in an efficient, economical and timely manner. The IM admin assistant will support departmental investigators with gathering information, serve as back up for IMRT minute taker and perform other duties as assigned.

Essential Job Functions (EJFs)

Attends work on a regular basis and may be required to work a specific shift schedule or, at times, even a rotating schedule, extended shift and/or overtime in accordance with agency leave policy and performs other duties as assigned.

Provides Technical Support, Including

• Type correspondence and distribute as directed.
• Enter and track department data in logs using Microsoft programs (Word, Excel, etc.).
• Ability to create tracking logs using complex formulas to accurately maintain necessary data.
• Take minutes of meetings, including IM department directors’ meetings, IMRT meetings, Critical Incident Team meetings and other divisional meetings and distribute in a timely manner.
• Photocopying, sorting, scanning, and distributing documents as required on a daily basis.
• Completing departmental work orders and property management.
• Ensuring telephone services for the Division.
• Must be able to pass an extensive criminal background and credit history check to obtain access to the National CANRS system for data entry/retrieval.
• Serves as a resource person for computer questions/applications within the Departments supervised by the Incident Management Coordinator, in-services staff as needed and provides follow-up to problems and questions.
• Completes required documents for department expenditures, oversees all travel arrangements for departmental staff, and ensures building compliance with Life Safety Code regulations.
• Other duties as assigned include but are not limited to actively participating and/or serving in a supporting role to meet the agency’s obligations for disaster response and/or recovery or Continuity of Operations (COOP) activation. Such participation may require an alternate shift pattern assignment and/or location.

Knowledge, Skills And Abilities (KSAs)

• Training in the use of office machines, including computers, calculator, transcription machine and copy machine.
• Ability to type at least 50 words per minute accurately.
• Working knowledge of Business English, spelling, punctuation and arithmetic.
• Proven ability to communicate verbally and in writing in a clear and concise manner.
• Ability to enter data into the computer using the appropriate software, including Microsoft Word, Excel, Access, Power Point, other related Office components and assist with creating and implementing Access databases and EXCEL spreadsheets for data collection in various facility departments.
• Knowledge of ICF-MR survey methods.
• Ability to compose letters and memorandums.
• Proven ability to deal with the public in a pleasant and effective manner and work harmoniously with coworkers.
• Proven ability to demonstrate flexibility and willingness to accept additional responsibility as the need arises.
• Physical ability to be mobile and travel to assigned locations.
• Physical ability to read a large amount of information in a timely manner.
• Ability to make sound judgmental decisions and apply knowledge of departmental rules in a fast paced and often stressful environment.
• Ability to work under pressure of deadlines, including working beyond regularly scheduled hours and frequently with little to no oversight.

Registrations, Licensure Requirements Or Certifications

None

Initial Screening Criteria

Graduation from an accredited high school or GED, plus two (2) years of work experience in a field related to the duties of the position. One (1) year (30 semester hours) of accredited college work in a related field may substitute for the required work experience on a year for year basis.

Additional Information

Applicants must pass a fingerprint criminal background check, pre-employment drug screen, and registry checks including the Client Abuse/Neglect Reporting System (CANRS), Nurse Aide, Medication Aide and Employee Misconduct and HHS List of Excluded Individuals/Entities (LEIE).

Males between the ages of 18 - 25 must be registered with the Selective Service.

All State Supported Living Center Employees are subject to Random Drug Testing.

Flexibility in work hours may be required for this position. The position may be required to work overtime and/or extended hours. Must be willing to work weekends and holidays.

All applicants must be at least 18 years of age to be considered for employment at a state-operated facility.

Review our Tips for Success when applying for jobs at DFPS, DSHS and HHSC.

Active Duty, Military, Reservists, Guardsmen, And Veterans

Military occupation(s) that relate to the initial selection criteria and registration or licensure requirements for this position may include, but not limited to those listed in this posting. All active-duty military, reservists, guardsmen, and veterans are encouraged to apply if qualified to fill this position. For more information please see the Texas State Auditor’s Job Descriptions, Military Crosswalk and Military Crosswalk Guide at Texas State Auditor's Office - Job Descriptions.

ADA Accommodations

In compliance with the Americans with Disabilities Act (ADA), HHSC and DSHS agencies will provide reasonable accommodation during the hiring and selection process for qualified individuals with a disability. If you need assistance completing the on-line application, contact the HHS Employee Service Center at 1-888-894-4747. If you are contacted for an interview and need accommodation to participate in the interview process, please notify the person scheduling the interview.

Pre-Employment Checks And Work Eligibility

Depending on the program area and position requirements, applicants selected for hire may be required to pass background and other due diligence checks.

HHSC uses E-Verify. You must bring your I-9 documentation with you on your first day of work. Download the I-9 Form

Telework Disclaimer

This position may be eligible for telework. Please note, all HHS positions are subject to state and agency telework policies in addition to the discretion of the direct supervisor and business needs.

Nearest Major Market: Brownsville