Admin Assistant / Concierge - Senior Living

Tarantino Senior Living Communities; Tucson (AZ); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive Pay

Medical and Rx

Paid Time Off

Retirement and 401k

Short-Term Disability

Long-Term Disability

Voluntary Life

Vision

Dental

Job summary

BridgeWater Assisted Living Community is seeking an Administrative Assistant to support the Executive Director with daily operations and admin tasks. The role involves handling resident files, communications, and financial duties, reporting to the Executive Director.

The ideal candidate has 1+ year in assisted living, strong MS Office skills, and excellent written/oral communication with residents and families. High school diploma or GED required, with competitive benefits provided.

Qualifications

• 1+ years of experience in assisted living or senior living environments.
• Proficient with computer systems, online platforms and reporting functions.
• Excellent written and oral communication with residents, families, staff and vendors.
• High School Diploma or GED required.

Responsibilities

• Maintain resident files, including move-in inspection and marketing docs.
• Answer phones, handle requests, and refer to the manager.
• Input data, perform typing, photocopying, filing and mail opening.
• Maintain systems, policies, and reports relevant to operations.
• Prepare and maintain marketing and financial reports for residents.
• Talk with residents to address problems or concerns.
• Assist with move-in orientations alongside the Executive Director.
• Collect and deposit rent payments and related fees.
• Enter transactions and payments into the computer system.
• Distribute resident statements, menus and memos.
• Provide assistance with other duties as assigned by the Executive Director.

Skills

MS Office

Excel

Word

Communication skills

Assisted Living experience

Education

High School Diploma

GED

Job description

Description

BridgeWater Assisted Living Community is seeking an Administrative Assistant. This position is responsible for assisting the Executive Director with day-to-day operational and administrative tasks. This position reports to the Executive Director.

Responsibilities

• Responsible for maintaining resident files, including verifying each file contains a resident move-in inspection sheet and marketing documentation.
• Responsible for answering telephones, handling requests as needed and referring others to the manager.
• Responsible for administrative tasks, including inputting information into the computer system, typing, photocopying, filing and opening mail.
• Assists in maintaining systems, policies, reports and manuals that are appropriate to the operations.
• Assists in preparing and maintaining reports, including but not limited to: marketing reports, financial reports or any reports relating to resident issues.
• Talk with residents to learn of any problems, concerns or issues relating to resident services.
• Assists Executive Director with move-in orientations.
• Assists in collecting, recording and depositing rent payments, credit check fees, etc.
• Responsible for entering transactions, charges and payments into the computer.
• Distributes resident statements, menus, memos and other items to residents.
• Provides assistance with other duties as provided by Executive Director.
• Performs other duties as assigned.

Requirements

• 1+ years of prior experience working in Assisted Living (AL), Memory Care (MC), Senior Living Community is highly preferred!
• Proficiency with maneuvering various computer systems, online platforms, and reporting functions. Working knowledge of Excel, Word, and MS Office is required.
• High level of ability in effective and succinct written and oral communication with residents, families, staff, vendors, and the general public.
• High School Diploma or general education degree (GED).

Benefits

Taking care of our clients and residents starts with taking care of our team. Tarantino is committed to each team member's health, wealth, and overall well-being. We deeply value the contributions of our employees and offer various benefits to ensure that our extraordinary team is taken care of.

• Competitive Pay
• Medical and Rx
• Paid Time Off
• Retirement and 401k
• Short-Term Disability
• Long-Term Disability
• Voluntary Life
• Vision
• Dental