Admin Analyst-Appeals & Grievences (Remote)

EmergeCore Networks; United States; Remote; USD 25,000 - 32,000; Part time

Job summary

A healthcare organization is seeking an Administrative Analyst for the Appeals & Grievances department. The role involves providing administrative support, coordinating meetings, and maintaining databases. Ideal candidates have at least 2-3 years of experience in customer service or administrative roles and are proficient in Microsoft Office. This is a part-time remote position with a focus on organizational skills and confidentiality.

Qualifications

• 2-3 years of experience in customer service, administrative support, and project management.
• Computer proficiency in Microsoft Office specifically Outlook, Word, Excel, and Access.

Responsibilities

• Provides assistance to the Appeals department.
• Maintains calendar, schedules meetings, and coordinates meetings.
• Prepares spreadsheets, memos, letters, reports, binders, manuals and other documents.

Skills

Customer service

Administrative support

Project management

Microsoft Office proficiency

Education

Associate's degree or equivalent experience

Job description

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American Specialty Health Incorporated is seeking an Administrative Analyst for our Appeals & Grievances department. The primary purpose of this position is to provide support to the Appeals department.

Hourly Salary Range

American Specialty Health complies with state and federal wage and hour laws and compensation depends upon candidate’s qualifications, education, skill set, years of experience, and internal equity. $15.00 Hourly Wage.

Remote Worker Considerations

Candidates who are selected for this position will be trained remotely and must be able to work from home (WFH) in a designated work area with company-provided technology equipment. This remote/WFH position requires you have a stable connection to your Internet Service Provider with the ability to participate by video in online meetings over a reliable and consistent network (minimum internet download of 50 Mbps and 10 Mbps upload speed).

Responsibilities

• Provides assistance to the Appeals department.
• Maintains calendar, schedules meetings, and coordinates meetings.
• Takes minutes at all meetings associated with the Appeals Department.
• Responds to calls, correspondence, and email as directed.
• Sends faxes, formats documents, prepares and sends correspondence, and files documents.
• Maintains databases and sends weekly reports to various department managers and directors.
• Establishes specifications for assigned projects including resource requirements, target dates, and results expected. Maintains follow up to ensure timely and accurate completion of assignments.
• Performs research to gather necessary information, compiles statistics, and prepares analysis of data.
• Interacts with department managers and other staff to provide or obtain information and to facilitate group projects.
• Recognizes unique or problem situations within areas of assigned responsibility. Researches and formulates solutions in conjunction with the Appeals Department.
• Prepares spreadsheets, memos, letters, reports, binders, manuals and other documents.
• Scanning paper files into electronic files to maintain records and documents.
• Participates in interdepartmental projects and work groups.
• Assists in special projects such as major mailings or processing backlogs.
• Provides administrative support to the department, supervisor, and manager.
• Maintains confidentiality of all reports, files, schedules, databases, and documents.
  
  

Qualifications

• An Associate’s degree or equivalent experience preferred. If equivalent experience, high school diploma or GED certificate required.
• 2-3 years of progressive experience in customer service, administrative support, and project management.
• Computer proficiency in Microsoft Office specifically Outlook, Word, Excel, and Access.
  
  

Core Competencies

• Demonstrated ability to interact in a positive, respectful manner and establish and maintain cooperative working relationships.
• Ability to display excellent customer service to meet the needs and expectations of both internal and external customers.
• Excellent listening and interpersonal communication skills to identify critical core competencies based on success factors and organizational environment.
• Ability to effectively organize, prioritize, multi-task and manage time.
• Demonstrated accuracy and productivity in a changing environment with constant interruptions.
• Demonstrated ability to analyze information, problems, issues, situations and procedures to develop effective solutions.
• Ability to exercise strict confidentiality in all matters.
  
  

Mobility

Primarily sedentary, able to sit for long periods of time.

Physical Requirements

Ability to speak, see and hear other personnel and/or objects. Ability to communicate both in verbal and written form. Ability to travel within the facility. Capable of using a telephone and computer keyboard. Ability to lift up to 10 lbs.

Environmental Conditions

Work-from-home (WFH) environment.

American Specialty Health is an Equal Opportunity/Affirmative Action Employer.

All qualified applicants will receive consideration for employment without regard to sex (including pregnancy, childbirth, related medical conditions, breastfeeding, and reproductive health decision-making), gender, gender identity, gender expression, race, color, religion (including religious dress and grooming practices), creed, national origin, citizenship, ancestry, physical or mental disability, legally-protected medical condition, marital status, age, sexual orientation, genetic information, military or veteran status, political affiliation, or any other basis protected by applicable local, federal or state law.

Please view Equal Employment Opportunity Posters provided by OFCCP here.

If you are a qualified individual with a disability or a disabled veteran, you have the right to request an accommodation if you are unable or limited in your ability to use or access our career center as a result of your disability. To request an accommodation, contact our Human Resources Department at [phone] x6702.

ASH will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company’s legal duty to furnish information.

#Appeals #Clerical #dataentry #administrative

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Administrative

• Industries

  Wellness and Fitness Services and IT Services and IT Consulting

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