ADM – General Manager Job – Kahului, HI

Atlantic Aviation Corporation; Town of Texas (WI); On-site; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a dynamic FBO General Manager to lead operations at a premier aviation facility. This role demands a self-motivated individual with a passion for customer satisfaction and safety. You will oversee all aspects of the FBO, from managing a talented team to ensuring compliance with regulations and financial oversight. If you have a strong background in aviation management and a commitment to excellence, this is an exciting opportunity to make a significant impact in a vibrant sector of the aviation industry. Join a forward-thinking company dedicated to providing exceptional service and fostering a diverse and inclusive workplace.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k with Matching

Bonus Potential

Life Insurance

Health and Wellness Programs

Short and Long-term Disability

Qualifications

• 5-8 years of specialized general aviation experience required.
• Proven track record in aviation management and customer satisfaction.

Responsibilities

• Ensure customer satisfaction and safety in FBO operations.
• Manage cross-functional teams and oversee financial performance.

Skills

Aviation Management

Customer Service

Financial Management

Problem-Solving

Interpersonal Skills

Education

Bachelor’s in Business Administration

Job description

Headquartered in Plano, Texas, Atlantic Aviation welcomes customers at more than 100 fixed base operator (FBO) locations – from the Hawaiian Islands to Caribbean islands and all points in between throughout the US. We offer a wide range of aircraft ground handling and flight hospitality services, including fueling and line services, hangar and ramp storage, modern executive terminals for passengers and crews, and much more. We are firmly committed to diversity, equity, and inclusion throughout our network and aspire to be the employer of choice in our dynamic segment of aviation. We invest in enhancements to our safety, service, technology, and strategic infrastructure in order to provide more choices, improved experiences, and better value for customers. Atlantic Aviation intends to lead the way to a more sustainable future for business and general aviation. Atlantic Aviation is “local everywhere” - providing a safe, friendly, and familiar experience across North America. To learn more about Atlantic Aviation or to make a reservation at any of our 100+ FBOs, visit AtlanticAviation.com.

We are seeking self-motivated, safe, positive, enthusiastic, goal-oriented individuals for an immediate opening as a FBO (Fixed Based Operation) General Manager. The General Manager is responsible for customer satisfaction, safety, efficient management and operation, maintenance, and financial performance of the FBO facility and services. He/She is responsible for compliance with all rules, regulations, and policies as issued by local, state, and federal authorities. Previous FBO/Aviation management experience is a must.

The General Manager will be responsible for:

• Maximize customer satisfaction while ensuring the safe delivery of Atlantic Aviation's products and services
• Lead and develop employees to perform to the highest of standards
• Manage a cross-functional team that includes operations, customer service, sales, and local accounting. Motivate each department to outperform their respective targets and benchmarks
• Compliance with all rules, regulations, and policies as issued by local, state, and federal authorities
• Oversee all business functions of the FBO including proper delivery of services, condition of physical plant, staffing, equipment, and maintenance of same. Takes lead role in maintaining existing business and developing new business by monitoring margins, negotiating fuel and/or hangar agreements and problem resolution with the customer base
• Serves as direct liaison with managing entity of home airport
• Responsible for the financial oversight of the facility (budgeting, forecasting, etc.)
• Perform all other duties as required and assigned

Skills & Qualifications

Previous aviation/FBO management experience is a must. Flexibility with your schedule is a must as we operate 24 hours a day. As a minimum requirement, each applicant must possess the following:

• Prefer Bachelor’s in Business Administration or related field of study
• 5 – 8 years of specialized general aviation experience. Airline industry or other aviation-related experience will be considered
• Demonstrated financial, administrative, and management capabilities
• Demonstrated track record of excellence
• A passion to be the best in all that you do while maintaining a consistent focus on ethical behavior
• Robust problem-solving skills
• Excellent interpersonal skills, both written and oral
• Flexible work schedule may include working overtime, nights, on weekends, holidays, and being on call
• Valid driver’s license and meet company insurability requirements
• Be able to pass a year background check

Atlantic Aviation offers competitive pay and a very comprehensive benefits package including medical, dental, vision, flexible spending accounts, 401k with matching and bonus potential! Atlantic Aviation also provides employees with company-paid benefits including life insurance, health and wellness programs, short and long-term disability.

We are proud to be an EEO/Females/Minorities/Veterans/Disabled employer. We maintain a drug-free workplace and perform pre-employment substance testing. Qualified applications with criminal history will be considered for employment.