Adjuster- Texas - Bodily Injury - Attorney Rep

United Auto Insurance; Dallas (TX); On-site; USD 50,000 - 90,000; Full time

Job summary

Join a forward-thinking organization as a Complex Bodily Injury Adjuster, where you'll investigate and negotiate auto liability claims. This role offers the flexibility of a remote work arrangement, allowing you to operate from your preferred location. You will be responsible for evaluating complex claims, negotiating settlements, and ensuring the protection of both insured and company interests. With a commitment to quality service and a supportive environment, this position is perfect for those looking to make a significant impact in the insurance industry. If you have a strong background in bodily injury claims and possess excellent analytical and negotiation skills, this opportunity is tailored for you.

Benefits

401(k) Retirement Savings Plan with employer match

Comprehensive Medical Insurance

Paid Time Off

Flexible Spending Accounts

Life Insurance

Short Term and Long-Term Disability

Qualifications

• 5+ years experience in bodily injury claims preferred.
• Active Adjuster’s license required.
• Bilingual in English and Spanish is a plus.

Responsibilities

• Investigate and negotiate auto liability claims effectively.
• Evaluate injuries and assess damages for claims.
• Communicate with insureds and manage file status.

Skills

Analytical Skills

Negotiation Skills

Judgment Skills

Communication Skills

Bilingual (English & Spanish)

Auto Industry Knowledge

Education

Associate or Bachelor’s Degree

Adjuster’s License

5 Years of Related Work Experience

Tools

Guidewire

Microsoft Word

Microsoft Excel

Windows-based Applications

Job description

COMPANY OVERVIEW:

Founded in 1989, United Automobile Insurance Company is an innovative and established organization looking for Complex Bodily Injury Adjuster(s) to join our team. Family-owned, UAIC is one of the largest privately held property and casualty insurance companies in the United States. The key to our growth and success is a commitment to providing quality service to our agents and customers by providing disciplined underwriting and strategic claims handling. Our ongoing efforts to invest substantial resources in personnel and technology are the foundation of our promise of assuring maximum efficiency and specialized operations in the industry. We are proud that our independent agents and customers have recognized our dedication by making UAIC the market leader in every state where we conduct business.

SCOPE:

As a Bodily Injury - Attorney Rep Adjuster, you will be responsible for the investigation, evaluation, negotiation, disposition, and settlement of auto liability claims to determine legal liability, damages, and coverage. This position requires thorough and complete investigations to gather sufficient information to make informed and knowledgeable coverage and liability decisions. Assigned claims will involve severe and/or catastrophic injuries and/or damages, including higher limits of coverage, requiring direct involvement in handling complex issues and high-exposure events, with minimal supervision. Exceptional evaluation and judgment skills are required to develop all potential exposures in the file and to properly set indemnity reserves. The protection of our Insured and the Company’s financial exposures are critical. This position offers a remote work arrangement, allowing the ideal candidate to work from their preferred location within the Southeast region.

DUTIES:

• Request medical records/bills for independent review.
• Evaluate claimed injuries; identify strong and weak points of both claimant’s and insured’s position.
• Review PD/collision photographs.
• Keep track of required correspondence and review files.
• Send excess letters to insured(s) on serious injury and multiple competing claims.
• Negotiate settlements with either attorney or unrepresented claimant; identify and note any lien holders against settlement.
• Keep insureds advised of developments in claims and settlements, reserving the Company’s rights when appropriate.
• Upon settlement, prepare and send release and hold harmless documents.
• Evaluate claims for potential fraud and work with Special Investigations Unit as required.
• Assess actual damages associated with claims and conduct negotiations to settle claims.
• Determine if subrogation exists and take steps necessary to initiate recovery efforts.
• Determine the need for independent adjusters, cause and origin experts, independent medical examiners, economists, accident reconstructionists, and engineers.
• Respond timely and appropriately to all settlement demands.
• Keep internal and external customers advised of file status and other matters as required.
• Proficiently handle first reports of Bodily Injury claims.
• Accurately recognize other relevant claims exposures.
• Identify and present files that need further review with management.

EDUCATION:

• Associate or bachelor’s degree preferred and/or 5 years of related work experience, preferably with bodily injury claims.
• Active Adjuster’s license.
• Bilingual (English & Spanish).

SKILLS & EXPERIENCE:

• Non-standard auto industry experience is a plus.
• Proficient in Word, Excel, Windows-based applications, and internet usage.
• Guidewire knowledge preferred.
• Must be familiar with forms, procedures, regulations, coverages, and business processes.
• Must be able to exercise good judgment and state opinions assertively.
• Must be able to write and speak clearly and concisely.
• Must be able to perform work effectively in a highly intense environment and handle multiple tasks and demands simultaneously.
• Must illustrate analytical skills to identify, gather, and organize information.
• Must be able to work independently in a team environment.

BENEFITS:

• 401(k) Retirement Savings Plan with employer match.
• Comprehensive Medical, Prescription Drug, Vision, and Dental Insurance.
• Paid Time Off, Holidays, and Leave programs.
• Flexible spending accounts.
• Basic Life Insurance and Voluntary Life/ADD.
• Voluntary Short Term and Long-Term Disability.

UAIC participates in the E-Verify program to confirm the employment eligibility of all newly hired employees. For more information about E-Verify, please visit https://www.e-verify.gov/.

UAIC is an Equal Opportunity Employer and is committed to the principle of equal employment opportunity for all employees. All employment decisions at UAIC are based on business needs, job requirements, and individual qualifications, without regard to race, color, religion, or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.