Adjuster, Casualty

The Mutual Group; Iowa, Northern (LA, KY); Hybrid; USD 63,000 - 89,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision insurance

Long-term disability

Paid time off

Flexible hybrid/remote options

Job summary

The Mutual Group is seeking a Commercial Casualty Claims Adjuster to handle claims with Hybrid/in-office options near the Iowa region. The role emphasizes accurate and timely settlement within policy terms and regulatory guidelines.

Ideal candidates have 5+ years in commercial liability claims, strong negotiation, and the ability to work remotely when appropriate, with periodic travel to client sites or vendors as required.

Qualifications

• 5+ years in handling Commercial Liability Claims.
• Ability to work independently in a home-based environment.
• Willingness to travel periodically.
• Proficiency with Microsoft applications and claim-specific tools.
• Strong written and verbal communication for settlements and correspondence.

Responsibilities

• Investigates coverage and cause of loss for a variety of casualty claims.
• Communicates with insureds, vendors, and attorneys to resolve claims.
• Prepares settlement letters and documentation in line with policy terms and authorities.
• Monitors files to ensure timely development and disposition of claims.
• Supervises field examiners and external resources as needed.

Skills

Negotiation skills

Independent work

Travel ability

Microsoft Office

Communication skills

Education

Bachelor's degree preferred

Tools

Microsoft Office

Job description

## Adjuster, CasualtyApply: In Office, Hybrid, or Remote: Iowa - TMG Home Office: Arizona: Illinois: North Carolina: Texas: Full time: Posted Today: R-100285**Department:**Claims**Job Description:**As a Commercial Casualty Claims Adjuster, you will serve as a real partner to our members by processing claims accurately and efficiently so they can resume their life's work without unnecessary delay. If you are optimistic, enjoy helping others in times of need, and are compassionate about making positive change in the world, this may be the role for you.**Work Arrangement:*** Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‐office days.**Accountabilities:*** This position handles Commercial General Liability, Commercial Trucking, Director's & Officer Liability, Employment Practices Liability, Commercial Auto injuries, Contractor's Pollution Liability, Professional Liability and other Casualty exposures.* Investigates coverage and cause of loss on routine to more complicated claims, which includes but is not limited to policy review, interviewing all parties associated with the loss and gathering and analyzing all necessary investigative documentation.* Handles non-represented, represented and litigated injury and property damage claims including investigating and evaluating those exposures. Identifies exposures with significate severity to triage to the large loss team.* Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs. Settles losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.* Prepares written communication, including but not limited to settlement letters, disclaimers of coverage and reservation of rights letters.* Maintains effective claim file documentation and diary system. Monitor diary to achieve timely development of file and timely disposition of the claim.* Recognizes and pursues recovery opportunities and prepares submissions to SIU when indicated.* Assigns and supervises field examiners and vendor resources, including but not limited to independent adjusters, engineers and other experts as needed.* Assumes additional duties as defined.**Qualifications:*** 5 or more years in the handling of Commercial Liability Claims.* Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices.* Ability to take responsibility and work independently in a home-based environment.* Ability to negotiate skillfully in difficult situations.* Willingness to travel periodically.* Environmental claim experience is preferred.* Propane Gas Distributors claim experience is preferred* Bachelor's degree preferred* New York, Florida or Texas claims handling license required* Ability to formulate sound expense, indemnity, and business judgment while supporting loss evaluations and presenting them effectively.* Basic computer skills including Microsoft applications* Perform work related simple and advanced mathematical problems and calculations* Compose written correspondence and factual reports which are well organized and concise, utilizing proper English, grammar, punctuation, and spelling* Strong oral and written communication skills.**Pay Range:****Anticipated Hiring Range:*** $62,700 - $89,000 annual base salary depending on experience, qualifications, and geographic location. **Benefits:**We are proud to offer our full-time regular employees a robust benefits suite that includes:* Competitive base salary plus incentive plans for eligible team members* 401(K) retirement plan that includes a company match of up to 6% of your eligible salary* Free basic life and AD&D, long-term disability and short-term disability insurance* Medical, dental and vision plans to meet your unique healthcare needs* Wellness incentives* Generous time off program that includes personal, holiday and volunteer paid time off* Flexible work schedules and hybrid/remote options for eligible positions* Educational assistance