Adjuster, Casualty

The Mutual Group; Illinois; Hybrid; USD 63,000 - 89,000; Full time

Benefits offered by this job

Hybrid/remote options for eligible pos

401(K) retirement plan with company 6%

Comprehensive health/dental/vision

Paid time off

Educational assistance

Job summary

The Mutual Group is seeking a Commercial Casualty Claims Adjuster to partner with our members, processing claims accurately so they can resume their life’s work with minimal delay. The role covers Commercial General Liability, Trucking, D&O, EPL, and other Casualty exposures.

Hybrid or in-office schedule is expected near the home office; travel may be required. We offer a competitive salary, robust benefits, and a supportive team in the Claims department.

Qualifications

• 5 or more years in handling Commercial Liability Claims.
• Bachelor's degree preferred; New York, Florida or Texas claims handling license required.
• Ability to negotiate skillfully in difficult situations.
• Strong written and verbal communication skills.

Responsibilities

• Investigates coverage and cause of loss on routine to complex claims.
• Negotiates fair and efficient resolutions while managing costs.
• Prepares written communications, including letters and reservation of rights.
• Supervises field examiners and vendor resources as needed.
• Maintains claim file documentation and timely disposition of claims.

Skills

Negotiation

Independent work

Communication

Travel readiness

Education

Claims license (NY/FL/TX)

Tools

Microsoft Office

Job description

Job Description

As a Commercial Casualty Claims Adjuster, you will serve as a real partner to our members by processing claims accurately and efficiently so they can resume their life's work without unnecessary delay. If you are optimistic, enjoy helping others in times of need, and are compassionate about making positive change in the world, this may be the role for you.

Department

Claims

Work Arrangement

• Employees who live within 30 miles of the TMG home office are expected to follow a hybrid or in-office schedule. The initial training period may require additional in‑office days.

Accountabilities

• This position handles Commercial General Liability, Commercial Trucking, Director's & Officer Liability, Employment Practices Liability, Commercial Auto injuries, Contractor's Pollution Liability, Professional Liability and other Casualty exposures.
• Investigates coverage and cause of loss on routine to more complicated claims, which includes but is not limited to policy review, interviewing all parties associated with the loss and gathering and analyzing all necessary investigative documentation.
• Handles non-represented, represented and litigated injury and property damage claims including investigating and evaluating those exposures. Identifies exposures with significate severity to triage to the large loss team.
• Provides accurate assessments and negotiates fair and efficient claims resolutions while managing costs. Settles losses according to the documented damage, the language of the policy of insurance, pertinent regulatory and statutory considerations and within granted authority.
• Prepares written communication, including but not limited to settlement letters, DISCLAIMERS of coverage and reservation of rights letters.
• Maintains effective claim file documentation and diary system. Monitor diary to achieve timely development of file and timely disposition of the claim.
• Recognizes and pursues recovery opportunities and prepares submissions to SIU when indicated.
• Assigns and supervises field examiners and vendor resources, including but not limited to independent adjusters, engineers and other experts as needed.
• Assumes additional duties as defined.

Qualifications

• 5 or more years in the handling of Commercial Liability Claims.
• Understands concepts of coverage, policy interpretation, exposure recognition and liability determination to analyze and move claims towards resolution using best practices.
• Ability to take responsibility and work independently in a home-based environment.
• Ability to negotiate skillfully in difficult situations.
• Willingness to travel periodically.
• Environmental claim experience is preferred.
• Propane Gas Distributors claim experience is preferred
• Bachelor's degree preferred
• New York, Florida or Texas claims handling license required
• Ability to formulate sound expense, indemnity, and business judgment while supporting loss evaluations and presenting them effectively.
• Basic computer skills including Microsoft applications
• Perform work related simple and advanced mathematical problems and calculations
• Compose written correspondence and factual reports which are well organized and concise, utilizing proper English, grammar, punctuation, and spelling
• Strong oral and written communication skills.

Pay Range

• $62,700 - $89,000 annual base salary depending on experience, qualifications, and geographic location.

Benefits

We are proud to offer our full-time regular employees a robust benefits suite that includes:

• Competitive base salary plus incentive plans for eligible team members
• 401(K) retirement plan that includes a company match of up to 6% of your eligible salary
• Free basic life and AD&D, long-term disability and short-term disability insurance
• Medical, dental and vision plans to meet your unique healthcare needs
• Wellness incentives
• Generous time off program that includes personal, holiday and volunteer paid time off
• Flexible work schedules and hybrid/remote options for eligible positions
• Educational assistance

Bot-Filtering Mechanism

The Mutual Group uses a bot-filtering mechanism as part of its recruiting and hiring process. As a result, automated job applications or submissions may be rejected.

Equal Opportunity Employer

The Mutual Group is an Equal Opportunity Employer. It is our policy to recruit, hire, train and promote individuals in all job classifications without regard to race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, gender identity or any other characteristic protected by law.

• Know Your Rights: Workplace Discrimination is Illegal
• Your Rights Under USERRA

Applicants requiring a reasonable accommodation due to a disability at any stage of the employment application process should contact [e-mail].

Employment Verification

The Mutual Group participates in the E-Verify program and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. You are protected from employment discrimination based on your citizenship status and national origin.

E-Verify Program Overview

All offers of employment are contingent upon the successful completion of a background check.

#TMG