ADHC Manager

InnovAge Holding Corp.; Richmond (VA); On-site; USD 60,000 - 75,000; Full time

Job summary

InnovAge is seeking the Manager of the Adult Day Health Center (ADHC) Services to provide daily leadership and management of staff and activities, ensuring efficient operations and a professional level of service.

The ADHC Services Manager supervises center technicians, recreation and food service staff, and collaborates with clinical teams to maintain continuity of care and meet IDT care plans while upholding safety, licensing, and quality standards.

Qualifications

• 3+ years supervisory experience with frail/geriatric population.
• 3+ years in nursing, social work, psychology, gerontology, geriatric rehabilitation or recreation therapy with ability to build effective teams.
• 1+ year experience working with the frail or elderly.
• StateServ certification obtained within 30 days of employment.
• Bachelor’s degree in human services, therapeutic recreation, geriatrics or a related field or equivalent work experience.

Responsibilities

• Assist in developing the annual operation budget for the ADHC and monitor expenditures to meet budget goals.
• Serve as operator when Center Director is absent and fulfill state requirements.
• Ensure compliance with licensing, accreditation, and certification requirements.
• Maintain safety and cleanliness of the center.
• Coordinate delivery of supplies and personal care items for participants.
• Oversee repairs and maintenance with facilities department.
• Maintain records and statistics for program evaluation and continuity of participant services.
• Collaborate with the Interdisciplinary Team (IDT) to implement care plans and maintain continuity of care.
• Respond to participant and employee complaints promptly and professionally.
• Ensure staff follow participant care plans and monitor changes in participants’ condition.
• Plan and assign activities to meet cognitive, physical, social, psychosocial, spiritual, and artistic needs, including dementia-specific programming.

Skills

Supervisory experience

Geriatrics knowledge

Team leadership

Strategic planning

Cross-site collaboration

Education

Bachelor’s degree in human services/geriatrics or related field

Job description

The Manager of the Adult Day Health Center (ADHC) Services is responsible for the daily leadership and management of the staff and activities at the ADHC and ensures processes are performed in a timely and efficient manner to provide a professional level of service. The ADHC Services Manager is also responsible for the supervision of center technicians, recreation and food service staff, and provides leadership to these positions.

Center Management – 50%

• Assists the Center Director in the development of the annual operation budget for the ADHC. Assists in the monitoring of overall expenditures to meet budget goals for the ADHC.
• Will be responsible as operator and assume all responsibilities when Center Director is absent from center (state requirement)
• Assists leadership in complying with licensing, accreditation and certification
• Ensures the safety and cleanliness of the center
• Orders and coordinates the delivery of supplies used in the ADHC as well as personal care supplies used at home by participants.
• Works with facilities department to oversees the repair and maintenance department.
• Maintains records and statistics for purposes of program evaluation and continuity of participant services.
• Functions as a member of the Interdisciplinary Team (IDT) by implementing care plans and working with clinical staff to maintain continuity of care and meet the POC goals for the IDT.
• Assists the Center Director in meeting all customer service standards and responding to participant and employee complaints in a timely and professional manner.
• Ensures staff keeps current on and follows participant care plans at all times.
• Ensures staff observes participants for emotional, behavioral, and physical changes in condition including, but not limited to any changes in mood, skin integrity, bowel and bladder status, food/fluid intake, speech, ambulation, activity participation, and transfer ability.
• Oversees planning and assigning of group and individual activities to improve or maintain the participants’ cognitive, physical, social, psychosocial, spiritual, and artistic needs.
• Oversees planning and assigning of activities for a dementia‑specific population. Oversees daily flow of dementia activities area. Activities may focus on small groups, one‑on‑one programming and sensory stimulation.
• Assures timely documentation including initial assessments, care plans, individual service plans, and other data on all PACE participants as directed by the inter‑disciplinary team.
• Effectively supervises and manages direct reports and provides, by example and leadership, motivation and direction to employees of the organization.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; recognizing and rewarding employees; corrective disciplinary procedures and practices (under direction of supervisor and in partnership with Human Resources), addressing complaints and resolving problems.
• Ensures annual employee performance reviews are conducted in a timely and effective manner. Evaluates performance of employees for compliance with established policies and objectives of the organization and contributions in attaining objectives.
• Helps set the tone of the department to ensure morale, team work, and that the positive employment culture of the organization is maintained.
• Regularly schedules leadership/management, department, and staff 1:1 meetings to provide leadership, development, and a forum for communication to ensure coordination and collaboration in meeting organization and individual goals

REQUIRED

• 3+ years supervisory experience required with practical experience with the frail/geriatric population
• 3+ years in nursing, social work, psychology, gerontology, geriatric rehabilitation or recreation therapy as well as the proven ability to build effective teams and facilitate cross-site teams
• Experience with developing short and long‑term organizational strategic plans to increase the overall effectiveness of the department.
• 1+ year experience working with the frail or elderly
• StateServ certification obtained within 30 days of employment.
• Bachelor’s degree in human services, therapeutic recreation, geriatrics or a related field from an accredited college/university or equivalent work experience in lieu of a degree

PREFERRED

• Master’s degree in human services, therapeutic recreation, geriatrics or a related field from an accredited college/university
• Bi‑lingual

InnovAge is dedicated to empowering seniors to live independently, allowing them to age in their own homes and communities safely. InnovAge offers an alternative to nursing homes through its Program of All‑inclusive Care for the Elderly (PACE), which provides enrolled seniors with customized healthcare and social support at PACE Adult Day Health Centers. These centers are staffed by medical professionals who are committed to creating personalized care plans for each participant. At InnovAge, our team members are our greatest asset and have a significant impact on the lives of our participants every day. When you join InnovAge, you'll work alongside talented, respectful, and passionate colleagues within a patient‑centered care model.

InnovAge is committed to equal opportunity and affirmative action, and we strive to create a diverse and inclusive workplace. We consider all qualified candidates for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity/expression, national origin, disability, protected veteran status, pregnancy, or any other protected status. Salaries are determined by various factors such as qualifications, experience, and location, and do not include potential bonuses or benefits. Our extensive benefits package includes medical/dental/vision insurance, short and long‑term disability, life insurance and AD&D, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off, and company‑paid holidays.

Applicants are considered until the position is filled.

The pay offered for the position will take into consideration the candidate’s geographic region, job‑related knowledge, skills, experience, and internal equity, among other factors. InnovAge offers a comprehensive benefits package which includes medical, dental and vision insurance, short and long‑term disability, life insurance and add, supplemental life insurance, flexible spending accounts, 401(k) savings, paid time off and company paid holidays.

$60,000 - $75,000

Compensation Disclaimer

The pay may vary depending on job related factors, such as work location, experience, knowledge, skills, education, certifications, training and internal equity. InnovAge offers a comprehensive benefits package, which includes medical, dental, vision, 401(k) plan with company match, short and long‑term disability, life insurance, supplemental life insurance, ADD, flexible spending account, paid time off and company paid holidays.

Attention Florida Applicants

This position requires a background screening through the Florida Care Provider Background Screening Clearinghouse.
For more information, please visit the Clearinghouse Education and Awareness website: https://info.flclearinghouse.com