Adelaide Server

L'Auberge Del Mar; San Diego (CA); On-site; USD 25,000 - 39,000; Full time

Benefits offered by this job

Onsite Complimentary Parking

Free Meals in EDR

Team Member/Family/Friend discounts

Job summary

L\'Auberge Del Mar is a luxury resort in Del Mar seeking an experienced Restaurant Server. You will interact with guests from around the world, taking orders, serving food and drinks, and delivering memorable dining experiences with a high standard of excellence associated with Noble House Hotels.

Responsibilities include recommending menu items, informing the kitchen of dietary needs, and ensuring orders are prepared quickly and correctly while maintaining exceptional guest service standards.

Qualifications

• Refined verbal communication skills.
• Experience caring for guests in fast-paced environments.
• Flexible schedule availability.
• Ability to stand for long periods.
• Current Food Handlers Card and RSB certified.

Responsibilities

• Take guest orders accurately and promptly.
• Deliver and serve food and beverages to guests.
• Make menu recommendations and answer questions.
• Note allergies and dietary restrictions for kitchen staff.
• Ensure orders are accurate and of high quality.
• Provide attentive service and anticipate guest needs.
• Resolve guest issues and escalate to management when needed.
• Maintain cleanliness and organization of service area.
• Communicate with guest contact person to ensure satisfaction.
• Ensure compliance with company service standards and grooming policies.
• Handle payments and verify accuracy of guest checks.

Skills

Verbal communication

Guest service

Flexible schedule

Stamina

Food Handler Card

Job description

About Us:

Located in the heart of Del Mar, L’Auberge is an award winning, luxury resort overlooking the Pacific Ocean from one of Southern California’s most picturesque coastal Villages. Estate-style guest rooms and suites, a full-service spa, dreamy dining options, tennis courts and an inviting ocean-view pool are just a few reasons why you would be proud to work here!

The Job:

As a Server you will have the opportunity to meet and interact with people from all over the world! Our Servers proudly showcase our food & beverage creations and ensure our hotel guests, as well as our local community, have enjoyable and meaningful dining experiences. The Restaurant Server is a highly visible role in which you directly impact the guests stay and have the ability to create memories that will last a lifetime! The Restaurant Server is responsible for taking guest orders, delivering and serving food and beverage items to guests with the high standard of excellence Noble House Hotels are known for.

Essential Duties and Responsibilities:

• Receiving and serving food and drink orders from guests, as well as accommodating special requests and needs
• Entering food and beverage orders accurately into the ordering system
• Providing menu item recommendations
• Informing kitchen staff of any food allergies or special dietary requirements
• Making sure that all orders are filled quickly and accurately, and that all food is of high quality
• Providing attentive service to diners, such as refilling drinks and checking their needs
• Addressing customer service issues promptly and referring them to management if necessary
• Maintain the assigned service area's cleanliness, sanitation, and organization
• Provide excellent customer service to all guests by maintaining communication with the guest contact person
• Ensure all food and beverages are served according to company standards
• Follows all grooming and attire policies outlined in the employee manual of Noble house Hotels and Resorts
• Assures proper payment is received from the guest and that the guest check and method of payment are accurate
• Ensure a thorough understanding of the menu
• Use guests' names whenever possible
• Maintain high standards of service for all guests and handle their first impressions on a first-contact basis
• Cleaning, stocking, and folding silverware are part of the side work

Requirements

• Refined verbal communication skills
• Experience in taking care of guests in a fast paced environment
• Flexible schedule availability
• Ability to stand for long periods of time
• Current Food Handlers Card and RSB certified.

You:

To be successful in this position, we're looking for an amazing people connector, who thrives on creating experiences and problem solving. This role as restaurant Server requires skills such as organization, attention to detail, reliability and a desire to take care of others.

Our Culture:

The Noble House Hotels & Resorts philosophy emphasizes “location, distinction and soul.” Our properties are not a “one-size fits all”. And neither are our team members. What makes L’Auberge Del Mar so special lies within our Team. We are a group of individuals that share a passion for hospitality. People who best fit are sharp, trustworthy team players. We let our personalities shine and we enjoy having fun!

The Offer:

Our Team Members are our most important asset and that’s reflected in our benefits. L’Auberge Del Mar is proud to offer a variety of benefits to support team members and their families including:

• Onsite Complimentary Parking
• Free Meals in EDR
• Team Member/Family/Friend hotel and restaurant discounts within Noble House Hotels & Resorts
• Career growth opportunities and recognition programs

Noble House Hotels & Resorts are proud to encourage and support an environment where everyone can be a successful team member (come as they are) as their true authentic self. We are an equal opportunity workplace and employer that does not discriminate based on race, color, disability, gender/sex, sexual orientation, religion, national origin, age, veteran status, or any other protected status. We are committed to building a team (rooted in family) and a workplace where we are all able to be successful based solely on our individual qualifications, experience, abilities and job performance.