ADC Engineer II, AI/ML ADC

Amazon.com, Inc.; Columbia (MD); On-site; USD 80,000 - 130,000; Full time

Job summary

Join a forward-thinking company that is at the forefront of AI/ML innovation in cloud environments. As an ADC Engineer II, you'll work with government clients to deliver cutting-edge solutions, tackle complex technical challenges, and enhance customer experiences. This role emphasizes collaboration and problem-solving in a dynamic environment, where you'll contribute to the development of AI/ML services. If you're passionate about technology and enjoy working with a fun and dedicated team, this opportunity is perfect for you. Embrace the chance to make a significant impact in a rapidly evolving field and help shape the future of AI/ML solutions.

Qualifications

• 3+ years of systems administration experience, preferably in Linux.
• Strong understanding of networking technology and systems design.

Responsibilities

• Support service builds and operations in ADC partitions and regions.
• Solve technical problems and create documentation for ADC operations.

Skills

Linux

Networking Fundamentals

Problem Solving

Scripting Languages

Communication Skills

Education

Degree in Computer Science

Degree in Engineering

Tools

AWS

Automation Tools

Job description

Job ID: 2902282 | Amazon Development Center U.S., Inc.

The AI/ML Amazon Dedicated Cloud (ADC) team is at the forefront of delivering artificial intelligence and machine learning solutions to our customers in isolated, air-gapped cloud environments. We are dedicated to pushing the boundaries of what is possible in this rapidly evolving field, leveraging the power of cloud computing and the latest advancements in AI/ML technologies. With a focus on expanding AI/ML services across air-gapped cloud regions, driving automation investments, and delivering open-source solutions, we are at the forefront of innovation. Our team is committed to enabling customers to harness the full potential of AI/ML technologies, empowering them to achieve their objectives with greater efficiency, collaboration, and service utilization.

A successful ADC Engineer II joining the team will work closely with Amazon's largest and most demanding government customers to address their specific needs across a full suite of AWS AI/ML services in air-gapped cloud environments. They will dive deeply into technical issues and work diligently to improve the customer experience. The ideal candidate will:

1. Be great fun to work with. Our company credo is "Work hard. Have fun. Make history". The right candidate will love what they do and instinctively know how to make work fun.
2. Have strong Linux & Networking Fundamentals. The ideal candidate will have deep experience working with Linux, preferably in a large scale, distributed environment. You understand networking technology and how servers and networks inter-relate. You regularly take part in deep-dive troubleshooting and conduct technical post-mortem discussions to identify the root cause of complex issues.
3. Love to solve problems. The ideal candidate will love using technology to solve difficult technical problems related to AI/ML service builds and operations in air-gapped cloud environments. You have a solid understanding of systems design, operations, automation, and process improvement.
4. Think Big. The ideal candidate will build and deploy solutions across ADC partitions and regions. You will strive to improve and streamline processes to allow for work on a massive scale.

This position requires that the candidate selected must currently possess and maintain an active TS/SCI security clearance with polygraph. The position further requires the candidate to opt into a commensurate clearance for each government agency for which they perform AWS work.

Key job responsibilities

1. You are a significant and autonomous contributor supporting service builds and operations primarily in ADC partitions and regions.
2. You use your skills and expertise to solve difficult technical problems, seeking direction as needed when implementation is not defined.
3. You understand the architectures, interactions, and dependencies for the services your team supports and serve as an ADC point of contact for a subset of these services.
4. You create documentation, wikis, runbooks, and processes related to ADC operations and are a reviewer for others' work in this area.
5. You identify when ADC implementations lack high availability, performance, security, maintainability, etc. and investigate systemic patterns, determining short-term mitigations.
6. You are proficient at diagnosing, root-causing, and resolving difficult ADC-specific issues, leveraging your knowledge of ADC architectural differences.
7. You follow ADC policies for information handling, access controls, compliance, etc. and help educate others on the importance of these requirements.
8. You clearly communicate with customers and partner teams, fostering a constructive dialogue and seeking professional resolutions aligned to ADC needs.
9. You influence and contribute to technical project definition, scoping and prioritization discussions related to services in ADC partitions.
10. You participate in mentoring efforts for other ADC Engineers on your team.

A day in the life
Engineers in this role will work on automation, development, and operations to support AWS AI/ML services for US government customers in isolated, air-gapped cloud environments. They will work in an agile environment, attend daily standup, and collaborate closely with AI/ML teammates. They will work on exciting challenges at scale and tackle unsolved problems. They will support the U.S. Intelligence Community and Defense agencies to implement innovative AI/ML solutions and solve unique technical problems.

BASIC QUALIFICATIONS

1. 3+ years of systems administration experience (Linux/Windows).
2. Experience working with scripting languages.
3. Excellent communication skills and the ability to work well in a team.
4. In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.
5. Current, active US Government Security Clearance of TS/SCI with Polygraph.

PREFERRED QUALIFICATIONS

1. Experience creating and improving documentation, runbooks, automation for ops.
2. Familiarity with ADC security policies, information handling, and compliance standards.
3. Background mentoring/training other engineers on technical topics.
4. Expertise in one or more AWS service areas (e.g. AI/ML, databases, containers etc.).
5. Proficiency in scripting/coding for automation and operational tasks.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information.

Posted: March 23, 2025 (Updated about 6 hours ago)