ADC Engineer II, ADC - Route 53

Amazon; Arlington (VA); On-site; USD 105,000 - 189,000; Full time

Job summary

An established industry player is seeking highly motivated engineers to join their innovative team focused on operational excellence and troubleshooting complex systems. This exciting role involves using the latest cloud computing technologies to support U.S. Government agencies, ensuring high availability and performance of cloud services. As part of a diverse team, you'll tackle challenging problems and contribute to the development of cutting-edge solutions. If you're passionate about engineering and ready to make a significant impact in the cloud computing space, this opportunity is perfect for you.

Benefits

Medical Benefits

Financial Benefits

Equity Options

Sign-on Payments

Qualifications

• 3+ years of systems administration experience with Linux/Windows.
• Experience with scripting languages and cloud computing technologies.

Responsibilities

• Manage and monitor systems, ensuring 100% uptime SLA.
• Troubleshoot software failures and automate operational tasks.

Skills

Linux Administration

Scripting Languages

Networking

Cloud Computing Technologies

Troubleshooting

Education

Associate's Degree or Above

Degree in Computer Science, Engineering or Related Field

Tools

Python

Ruby

Job description

Job ID: 2934553 | Amazon Data Services, Inc.

Would you like to implement innovative cloud computing solutions and solve the world's most complex technical problems? Do you have a deep passion and desire to engineer and operate the world's largest cloud computing infrastructure to build a better world for future generations?

This is an exciting opportunity to use the latest cloud computing technologies to help U.S. Government agencies implement innovative cloud computing solutions and solve technical problems.

AWS established a specialized group of service teams responsible for the work we are doing with the U.S. Intelligence Community. We are building some of the largest and most complex distributed systems in the world, and we need adaptable people to help us implement and operate them.

The AWS Intelligence team is seeking highly motivated engineers who are focused on operational excellence and troubleshooting complex system operations, have a good understanding of Linux, networking and general knowledge of cloud services. We need engineers who understand how to think big, and simplify solutions to complex problems; all the while ensuring that our customers continue to have the best experience possible.

On a "typical" day, our engineers may dive deep to find the root cause of a customer issue, investigate why a metric is trending in the wrong direction, or discuss radical new approaches to automate operational processes. As a member of our team you will join a dedicated group of engineers who provide troubleshooting and operations support, and innovate to automate operational tasks.

You will be able to take a defined project, break down the work to help define milestones, and feedback mechanisms. You identify when implementations are not highly available or have defects; you investigate systemic patterns. You resolve, mitigate, or escalate operational concerns in a timely manner.

We are committed to supporting our new team members through a broad mix of Amazon experience, expertise, and tenures. We celebrate knowledge, sharing, and mentorship.

This position can be located in Arlington, VA; Herndon, VA; or Columbia, MD.

This position requires that the candidate selected be a US Citizen and must currently possess and maintain an active TS/SCI security clearance with polygraph.

Key job responsibilities

Ensure Route 53 is able to offer customers a fast change propagation and 100% uptime SLA. We do this through deploying software, troubleshooting software failures, and minimizing the need for human involvements through automation such as infrastructure as code and operator tools.

A day in the life

It’s always Day 1 at Amazon. On a typical day, a Route 53 ADC Engineer manages and monitors systems in air-gapped regions. This would involve deep diving anomalies, addressing scaling needs, and using this data to ensure our services maintain a 100% uptime SLA! We do all this through existing tools and when required, we build or update tools typically written in Python or Ruby. The most exciting part of this role is working to deploy and build the latest Route 53 features and software releases for our air-gapped customers.

About the team

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help.

You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion.

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

BASIC QUALIFICATIONS

• Associate's degree or above, or Cloud+ or GICSP (Global Industrial Cyber Security Professional) or GSEC (GIAC Security Essentials) or SSCP (Systems Security Certified Practitioner)
• Current, active US Government Security Clearance of TS/SCI with Polygraph
• 3+ years of systems administration experience (Linux/Windows).
• Experience working with scripting languages.
• In lieu of above relevant work experience, degree in Computer Science, Engineering or a related field.

PREFERRED QUALIFICATIONS

• 3+ years experience with cloud computing technologies.
• 3+ years of networking experience.
• 3+ years of experience with support procedures and methodologies for production computing environments.
• Experience automating routine tasks, troubleshooting, and conducting log analysis.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit here for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $105,200/year in our lowest geographic market up to $188,200/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit here.

This position will remain posted until filled. Applicants should apply via our internal or external career site.

Important FAQs for current Government employees

Before proceeding, please review the following FAQs here.