ADAS Performance Manager | Training & Growth

kinetic.auto; San Francisco (CA); On-site; USD 105,000 - 130,000; Full time

Benefits offered by this job

Health, dental, vision insurance

401(k) with company match

ISOs stock options

HSA with company contribution

FSAs

Paid vacation and holidays

Ongoing training and career growth

Job summary

Kinetic Automation is seeking an ADAS Performance Manager to enable dealer, fleet, and collision repair success by delivering expert calibration insights, training, and workflow optimization. The role blends automotive tech, insurance processes, and SaaS knowledge to drive account growth and customer satisfaction.

Responsibilities include on-site training, customer visits, and leading a Customer Success team toward targeted retention and revenue goals, with potential expansion to oversee a

Qualifications

• Familiarity with automotive technologies, collision repair practices, repair estimates, and insurance claims processes.
• Experience with CCC and Mitchell repair estimating software.
• Exceptional interpersonal and communication skills, capable of engaging effectively with customers at all levels.
• Leadership experience or team management background (ideal, though not required).
• Willingness to spend 3-4+ days per week driving to customer locations and industry events.
• Valid driver’s license with a clean driving record.

Responsibilities

• Build and maintain strong relationships to improve customer retention and service.
• Deliver training to improve ADAS calibration, diagnostics, and best practices.
• Conduct on-site customer visits to ensure proficiency with calibration processes and documentation.
• Support pre- and post-scan processing for key accounts.
• Manage and coach Customer Success team members to achieve growth and retention targets.
• Share insights with product, operations, and technical teams to improve offerings.
• Monitor performance metrics to identify training needs and process improvements.
• Lead onboarding and ensure successful implementation of calibration and software solutions.

Skills

ADAS calibration

Customer relationships

Training delivery

Communication skills

Travel readiness

Tools

CCC

Mitchell

Job description

Kinetic Automation is seeking an ADAS Performance Manager to enable dealer, fleet, and collision repair success by delivering expert calibration insights, training, and workflow optimization. The role blends automotive tech, insurance processes, and SaaS knowledge to drive account growth and customer satisfaction.

Responsibilities include on-site training, customer visits, and leading a Customer Success team toward targeted retention and revenue goals, with potential expansion to oversee a