ADA Driver/Outreach Worker-Seasonal

United-Planning-Grou; Washington (District of Columbia); On-site; USD 22,000 - 30,000; Full time

Job summary

United Planning Organization (UPO) in Washington, DC, seeks an ADA Driver/Outreach Worker for seasonal service. The role involves transporting clients, ensuring accessibility, and maintaining safety and accuracy in daily logs.

Requires a Class D license, a clean driving record, and the ability to work varied shifts. The position is hourly and seasonal, with a November–April timeframe in the DC area.

Qualifications

• High school diploma or GED required.
• Two years of experience operating a 15-passenger vehicle.
• Current Class D driver’s license and DOT card/certification.
• Five-year driving record with no more than two points.
• Ability to work varied hours, including nights, holidays and weekends.

Responsibilities

• Transport homeless clients to shelters and designated locations, ensuring wheelchair accessibility when needed.
• Perform pre-trip vehicle inspections and report any repairs.
• Maintain a daily log of trips, passengers, origins, destinations and mileage.
• Assist with delivery of packages and distribution of supplies.
• Communicate with the hotline dispatcher using two-way radios to obtain resources.

Skills

Safe driving

Geographic knowledge of Washington, DC

Communications skills

Time management

Report writing

Teamwork

Education

High school diploma or GED

Tools

Microsoft Outlook

Microsoft Word

Job description

ADA Driver/Outreach Worker-Seasonal

Full Time Temp Limited Benefits Full-Time Washington, DC, US

2 days ago Requisition ID: 1297

The United Planning Organization (UPO) is the designated Community Action Agency for Washington, District of Columbia, and has served the residents of the District since 1962. Our Vision for the future is “UPO’s Washington: A city of thriving communities and self-sufficient residents”; our Mission is “Uniting People with Opportunities.”

Seasonal (4 Positions)

Community Health Division

BULLETIN No: 6082026

HOURLY RATE: $19.00 per hour

OPENING DATE: August 11, 2026

FIRST SOURCE: N/A

BRIEF DESCRIPTION

The Shelter Hotline Program transports clients to various shelters and other programs designated locations 365 days per year, 18-24 hours per day. The ADA Driver/Outreach Worker will transport homeless clients in need of wheel chair accessibility to and from scheduled and approved destinations along assigned routes and/or designated point to point service destinations.

MAJOR DUTIES

Present current, valid, actual driver’s license to Transportation & Logistics Manager/or designee prior to receiving daily driving assignment. Ensure the road worthiness of each vehicle to personally drive by performing a pre-trip inspection prior to vehicle operation. This includes checking levels of fuel, water, tire pressure and general condition, both interior and exterior for damage and wear and tear prior to departure from assigned site. Complete Direct Fix forms for vehicle repair, as required. Provide outreach and transportation services to homeless adults and/or families to (designated/or) available shelters in the DC area .

Canvas the Washington, DC city streets looking for homeless, at-risk clients who need assistance with transportation and/or comfort items. Ensure passengers are properly seated and given proper safety instructions that must be observed and abided by while being transported in any UPO vehicle. Transport and escort, as required, identified clients to and from scheduled and approved locations; such as vacancies within the overnight shelter system, and other approved destinations as directed. Communicate with hotline dispatcher via two-way radios to obtain resources to assist persons identified as at-risk or requiring services to combat hazards due to inclement weather. Work closely with the Comprehensive Psychiatric Emergency Program (CPEP), DC Fire and Police departments, to relocate clients from the streets to shelter. Perform a post-trip inspection of the UPO vehicle to ensure it is properly cleaned, fueled, and secured for use by next driver, following the conclusion of the driving shift as required. Maintain a daily log of all trips, to include recording the number of passengers, purpose of trips, origin, destination and mileage. Complete detailed DHS Unusual Incident Reports and/or UPO Incident/Accident Reports, as required, for submission by supervisor. Assist with the delivery of packages, documents, parcels, distribution of blankets, cots, hot/cold drinks, and food.

Become familiar with the UPO’s vision, mission, strategic plan, goals and strategies. Other duties as assigned

MINIMUM QUALIFICATIONS

Candidate must have the qualifications listed in this section to be considered for the position. High school diploma or GED. Two years of experience operating a 15- passenger vehicle. Must possess a current Class D driver’s license, DOT card/certification. Current five (5) year driving record cannot exceed more than two points.

Must be able to work a varied schedule, including nights, holidays and weekends, and drive during all types of weather. Must have strong comprehensive geographic knowledge of Washington, DC in order to effectively navigate the streets and neighborhoods. Must be able to work sensitively and effectively with individuals of diverse educational, socio-economic and cultural backgrounds.

Ability to effectively use or learn to use Microsoft Office programs (specifically, Outlook and Word) and use electronic time-keeping program. Possess effective organizational and professional communication skills, both written and verbal. Ability to prepare written reports as required. Possess the abilities to work well under extreme pressure. Ability to work effectively both independently and in team environments.

DESIRED QUALIFICATIONS

First-Aid & CPR certification. Experience working with homeless population.

OTHER REQUIREMENTS

In the event that an offer is extended, the candidate will be required to successfully complete a criminal background check and/or FBI fingerprinting, as well as pre-employment drug screening, as applicable for the position.

UPO designates an employee as essential if s/he is required to work during a business closure (e.g., federal/District holidays, snow closures, pandemic) in order to meet operational requirements. Essential employees who customer -facing (e.g., nurses, transportation, facilities) who deliver essential services are not eligible for Teleworking/Remote Work.

This is a Safety Sensitive position subject to mandatory random drug and alcohol testing.

Additionally, this position requires the incumbent to submit to yearly tuberculosis testing.

This position is not in the collective bargaining unit of the CWA Union.

NOTE: This position requires a recent driving record with no more than two (2) points.

TB test must be presented upon date of hire .

THIS SEASONAL POSITION IS FOR THE PERIOD NOVEMBER 1,2026 THROUGH April 16, 2027.