ADA Compliance & Accessibility Specialist

Eightelevengroup; Nashville (TN); Hybrid; USD 41,000 - 48,000; Full time

Job summary

Eightelevengroup is seeking an ADA Compliance Coordinator to ensure accessibility across public-facing communications, digital content, and outreach materials, in line with ADA, Section 504, Section 508 and WCAG 2.1 AA standards. Based in the Office of Communication, you will coordinate with program teams to improve equitable access to health information.

The role requires attention to detail, collaboration, and knowledge of accessibility tools (Adobe Acrobat tagging, JAWS, WAVE, PAC).

Qualifications

• Bachelor’s degree in Communications, Public Health, Disability Studies, or a related field.
• 2–4 years of experience in ADA accessibility, compliance, communications, or digital content management.
• Working knowledge of ADA and WCAG 2.1 AA standards.
• Familiarity with accessibility software and audit tools (Adobe Acrobat, JAWS, WAVE, PAC).

Responsibilities

• Ensure all public-facing communications, digital content, and outreach materials meet ADA, Section 504, Section 508, and WCAG 2.1 AA before public release.
• Develop, implement, and maintain accessibility workflows and standard operating procedures for accessibility, remediation, and oversight.
• Conduct regular accessibility audits of digital and print content, identifying and addressing areas for improvement.
• Provide guidance and remediation for accessible documents (PDFs, Word, PowerPoint) and multimedia (captioning, transcripts, alt text).
• Perform accessibility checks and tests on assets using assistive technologies and tools like Adobe Acrobat, JAWS, WAVE, PAC.
• Coordinate remediation of inaccessible content with program staff and the Office of Communication.
• Ensure emergency and time-sensitive public health communications are accessible to all audiences.
• Develop and deliver training to communications staff and program teams on accessibility best practices.
• Serve as an internal subject matter expert on ADA accessibility and compliance in communications.
• Support inclusive communication strategies addressing diverse populations.
• Coordinate auxiliary aids and services for public meetings and events.
• Track compliance metrics and prepare reports for leadership and regulatory entities.
• Stay current on evolving accessibility laws and technologies and recommend improvements.

Skills

ADA accessibility

Compliance

Communications

Digital content management

Education

Bachelor's degree in Communications, Public Health, Disability Studies, or related field

Tools

Adobe Acrobat

JAWS

WAVE

PAC

Job description

Eightelevengroup is seeking an ADA Compliance Coordinator to ensure accessibility across public-facing communications, digital content, and outreach materials, in line with ADA, Section 504, Section 508 and WCAG 2.1 AA standards. Based in the Office of Communication, you will coordinate with program teams to improve equitable access to health information.

The role requires attention to detail, collaboration, and knowledge of accessibility tools (Adobe Acrobat tagging, JAWS, WAVE, PAC).