ADA/504 Compliance Leader — Accessibility & Policy

Sacbar; Santa Clara, Northern (CA, KY); Hybrid; USD 103,000 - 129,000; Full time

Job summary

Santa Clara University is seeking an ADA/504 Coordinator to serve as the institution's primary compliance officer for disability access. The role leads governance, policy development, and oversight across campuses to ensure ADA/504 compliance, WCAG alignment, and accessible services for students and staff.

Responsibilities include managing the grievance process, training faculty and staff, partnering with Facilities, IT, HR, and Academic Affairs, and producing annual accessibility reports, risk

Qualifications

• Comprehensive understanding of ADA/ADAAA, Sections 503/504/508, and FEHA provisions.
• Knowledge of WCAG, universal design, and accessibility best practices.
• Experience in policy development and compliance program management.
• Familiarity with post-secondary institutional structures and shared governance.
• Ability to manage confidential inquiries and complex investigations.

Responsibilities

• Serve as the University's ADA/504 Coordinator, ensuring compliance with federal and state laws.
• Oversee grievance processes, investigations, and risk management for accessibility matters.
• Provide guidance to senior leadership and collaborate with Facilities, IT, HR, and Academic Affairs.
• Develop education and training programs on disability law, accommodation, and accessibility.
• Collect, analyze, and report on data to drive continuous accessibility improvements.
• Represent the University on internal/external accessibility-related committees.

Skills

Analytical skills

Communication skills

Training development

Data analysis

Policy drafting

Stakeholder collaboration

Education

Master's or graduate degree in higher education administration, counseling, social work, public administration, law, or related field

Job description

Santa Clara University is seeking an ADA/504 Coordinator to serve as the institution's primary compliance officer for disability access. The role leads governance, policy development, and oversight across campuses to ensure ADA/504 compliance, WCAG alignment, and accessible services for students and staff.

Responsibilities include managing the grievance process, training faculty and staff, partnering with Facilities, IT, HR, and Academic Affairs, and producing annual accessibility reports, risk