Ad Operations Specialist - Spectrum Reach

Spectrum; Charlotte (NC); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a dynamic team at a leading advertising sales division, where your organizational skills and communication prowess will shine. As an Ad Operations Specialist, you will play a crucial role in ensuring the accuracy and timeliness of ad schedules across the country. This position offers a supportive environment that fosters growth and learning, with opportunities to advance your career. Be part of a strong community that values your contributions and helps you build a fulfilling career while connecting advertisers to their audiences effectively. If you're ready to make a positive impact, this is the perfect opportunity for you!

Benefits

Paid Training

Career Development Opportunities

Supportive Team Environment

Qualifications

• Strong organizational skills to prioritize tasks effectively.
• Excellent verbal and written communication skills for customer support.

Responsibilities

• Coordinate order entry for ad schedules and ensure timely completion.
• Monitor schedules and assist Account Executives in revenue recovery.

Skills

Verbal Communication

Written Communication

Organization

Deadline Management

Problem-Solving

Education

Bachelor's Degree or Higher

Tools

MS Office (Excel, Word, Outlook)

Traffic System

Sales Automation Software

Job description

At A Glance…

Our Ad Operations Specialist are centralized roles that support the entire Spectrum Reach footprint. They coordinate order entry for ad schedules across the country and ensure that workflow for orders is completed accurately and in a timely manner.

Who We Are...

Spectrum Reach is the advertising sales division of Charter, offering custom solutions for advertisers through national cable networks, internet advertising, mobile marketing, and events supported by marketing, research, and award-winning creative services teams. Spectrum Reach applies insightful research to understand consumer behavior and build targeted, multi-screen media plans personalized for each customer. From traditional commercial advertising to exciting new possibilities in interactive media, Spectrum Reach brings advertisers effective, efficient ways to turn our audiences into their customers. You can learn more about us at www.spectrumreach.com.

Spectrum Reach Connects You To More….

• Dynamic Growth: The growth of our industry and evolving technology powers our employees’ careers as they move up or around the company.
• Learning Culture: We invest in your learning and provide paid training and coaching to help you succeed.
• Supportive Teams: Be part of a strong community that gives you opportunities to network and grow and wants to see you succeed.

What We Look For In Everyone At Spectrum Reach…

Our team player way of life is what makes us a great organization to work for. We focus on the goals and reach them regardless of the multiple tasks we have on our plates. We look for those outgoing individuals who want to exceed those goals and make a difference. You know the value of organization and can prioritize effectively. The excellent verbal and written communication/support you can provide to internal, external, and client teams is how you make a positive impact.

DUTIES/REQUIREMENTS

• Communicate traffic functions & capabilities back to internal & external customers.
• Monitor schedules, exception reports and work with Account Executives to recover any lost revenue.
• Ensure that all orders are entered completely & correctly and on time.
• Track client tapes using the traffic system; maintain files on all paperwork and electronic orders.
• Assist Account Executives, Sales Management, and technical staff to diagnose problems with schedule delivery.
• Work with Account Executives to ensure proper copy is applied to all orders.

QUALIFICATIONS

• Maintain high level of support to internal & external customers.
• Knowledge of MS Office applications (mainly Excel, Word, and Outlook).
• Industry specific knowledge of general ad sales order entry practices.
• Ability to work under deadline pressures.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
• Knowledge of the Traffic System as well as sales automation software a plus, but not required.

EDUCATION/EXPERIENCE

• Experience working in an office environment highly preferred.
• Must have Microsoft Office experience; especially MS Excel.
• Bachelor’s degree or higher preferred.
• Experience in Media a plus.

A Deliberate Path To Success...
We appreciate enthusiasm and dedication at Spectrum Reach. That is why we invested time to create a comprehensive unified Career Path. With multiple ways to progress, start on a learning course and see how far you can go.

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

Get to Know Us Charter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 100,000 individuals working together to serve nearly 32 million customers in 41 states and keep them connected to what matters most. Watch this video to learn more.

Who You Are Matters Here We’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets. Learn about our inclusive culture.