AD & MFA Support Engineer — Post-Prod Access & Migration

CBTS; Atlanta (GA); On-site; USD 70,000 - 90,000; Part time

Job summary

A technology consulting firm is seeking a Support Engineer with expertise in Active Directory and MFA administration. The role involves staging user account migrations and providing support to over 1000 users. Ideal candidates will have strong PowerShell scripting skills and experience with incident management tools such as ServiceNow. The position is contract-based and requires flexibility for a 24x7 production schedule.

Qualifications

• 3+ years of experience with Active Directory and MFA administration.
• 3+ years of experience with PowerShell scripting for automation.
• Experience managing incidents in a CRM like ServiceNow.

Responsibilities

• Coordinate and lead meetings with engineering teams.
• Stage and test user account migrations.
• Author Knowledge Base articles.
• User Access Request/Incident triage.
• Ensure follow-up on tickets requiring attention.

Skills

Active Directory proficiency

MFA administration

Windows administration

PowerShell Scripting

Incident management through CRM

Tools

ServiceNow

Job description

A technology consulting firm is seeking a Support Engineer with expertise in Active Directory and MFA administration. The role involves staging user account migrations and providing support to over 1000 users. Ideal candidates will have strong PowerShell scripting skills and experience with incident management tools such as ServiceNow. The position is contract-based and requires flexibility for a 24x7 production schedule.