Acute Recovery Services Program Manager

Northeast Treatment Centers; Philadelphia (Philadelphia County); On-site; USD 90,000 - 120,000; Full time

Job summary

Northeast Treatment Centers seeks a highly qualified Acute Recovery Services Program Manager to lead its Lehigh Recovery Centers and ACCESS Point operations. You will set the program’s direction, supervise counseling staff, and drive continuous performance improvements to meet licensing and credentialing standards.

The role requires a master’s degree in a related field with at least five years in substance use or trauma recovery, plus strong leadership and organizational abilities.

Qualifications

• Master’s degree in psychology, social work, counseling, nursing, public administration, or related field with 5 years of substance use/trauma recovery experience.
• Intermediate to advanced proficiency in MS Word and MS Excel.
• Strong time management and organizational skills.
• On-call as assigned by the program director.
• Team player with flexibility and multi-tasking ability.
• Excellent oral and written communication skills.
• Ability to multi-task in a fast-paced environment.
• Proven ability to lead in a collaborative, shared leadership environment.

Responsibilities

• Oversee NET Lehigh Recovery Centers’ 38-bed residential facility and NET Access Point programs.
• Provide vision and direction for the site and drive performance improvement plans.
• Deliver individual and group clinical supervision to on-site counseling staff.
• Provide administrative supervision for clinical documentation and regulatory readiness.
• Ensure staff recruitment, credentialing, onboarding, orientation and training.

Skills

MS Word

MS Excel

Education

Master's degree (related field)

Job description

The Acute Recovery Services Program Manager clinically manages and provides general oversight of NET Lehigh Recovery Centers’ 38 bed multi-level of care residential facility and NET Access Point, an assessment, referral & placement facility. This position provides vision and direction to the site and enacts performance improvement plans to continuously improve program outcomes. The Acute Recovery Services Program Manager provides individual and group clinical supervision to the counseling staff on site and provides administrative supervision in the procurement of clinical documentation in the treatment of addiction. This position supports the clinical staff in providing clinically appropriate evidence-based treatment to individuals in treatment. This individual ensures that clinical staff are appropriately interviewed, hired, credentialed, on‑boarded, oriented, trained and supervised, and ensures that the program is always ready for routine and emergent reviews by federal, state, and local licensing and credentialing regulatory agencies.

Minimum Qualifications

• A master’s degree from an accredited college with a focus in psychology, social work, counseling, nursing, public administration, or other related field and 5 years of experience working within a substance use or trauma recovery setting.
• Demonstrated proficiency in Microsoft Word and Excel at the intermediate to advanced level.
• Excellent time management and organizational skills.
• Be on call as assigned by the program director.
• Must be a team player, patient, flexible, and have the ability to multi‑task.
• Advanced oral and written communication skills in order to effectively solve problems.
• Demonstrated ability to complete multiple tasks in a timely and accurate fashion in a fast‑paced environment.
• Proficiency with operating in a collaborative, shared leadership environment and motivate others to promote the mission, vision, and values of NET Centers.

Job Environment

Within the confines of the offices of the Division and Agency. Travel to other Agency sites as well as to outside meetings, conferences, or workshops may be required on an as needed basis.

Working Hours

40 hours per week. Monday‑Friday. Hours subject to change based upon program need and supervisor approval.