Acute Medication History Technician

Banner Health; Gilbert (AZ); On-site; USD 36,000 - 48,000; Full time

Job summary

Banner Health in Gilbert, AZ is seeking an Acute Medication History Pharmacy Technician to obtain and document accurate medication histories by interviewing patients, families, and other sources. You will collect prescription medications, OTC products, vitamins, supplements, and herbal remedies to support safe patient care.

Under pharmacist supervision, you will document histories in the medical record, assist with infection control, and support the acute pharmacy team in preparing and managing

Qualifications

• Requires Pharmacy Technician licensure and active certification in the state of practice.
• AZ Board of Pharmacy Wallet Card must be provided at hire.
• Minimum of two years pharmacy technician experience; knowledge of brand/generic drugs, OTCs and supplements.
• Strong math, communication, attention to detail, and multitasking abilities.

Responsibilities

• Obtain and document complete medication histories from patients, families, and sources.
• Interview patients to collect prescription meds, OTCs, vitamins, supplements, and herbal products.
• Document histories in the electronic health record and notify staff as needed.
• Maintain infection control and safety practices; support the pharmacy team.
• Assist with medication preparation, restocking, and IV/chemotherapy support when needed.
• Collaborate under pharmacist supervision to ensure accurate patient care.

Skills

Customer service

Communication

Attention to detail

Interviews patients

Multi-tasking

Education

Pharmacy Technician licensure

Pharmacy Intern licensure

AZ Board Wallet Card

Tools

Medication management software

Electronic health records

Automated dispensing systems

Job description

Primary City/State:

Gilbert, Arizona

Department Name:

Acute Pharmacy

Work Shift:

Varied

Job Category:

Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients . Join a nationally recognized leader that values excellence and begin making a difference in people's lives.

As an Acute Medication History Pharmacy Technician, this role obtains and documents accurate medication histories by interviewing patients, families, and other sources. Responsibilities include collecting complete information on prescription medications, over-the-counter products, vitamins, supplements, and herbal remedies to support safe and effective patient care.

Banner Gateway provides excellent patient care through the latest medical technology, a relaxing healing environment, and a concentrated focus on patient and employee safety.

This position follows a varied Monday through Friday schedule consisting of five 8-hour shifts per week, with most shifts scheduled during the evening hours and rotating weekends and holidays. Hire On Incentive up to $2,500 available. Recruiter to provide these details during the interview process. Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY

This position, under the supervision of a pharmacist, is responsible for obtaining a patient’s complete medication history through communication with the patient, family, and/or other resources and documenting it into the medical record. Medication History technicians (MHTs) perform an important function in collecting an accurate and complete medication history from every patient they encounter. A complete medication history will include prescription medications, over-the-counter (OTC) products, herbal supplements, vitamins/minerals, and other similar products.

CORE FUNCTIONS

1. Identifies and prioritizes patients according to need for medication history collection. Reviews and collects proper information for interview prior to patient interaction.

2. Interviews patients to collect the medication history. Asks pertinent questions to ensure capture of all prescription medications, over-the-counter medications, and herbal/dietary supplements. As necessary, contacts family or other resources (e.g. outside pharmacy) to get a more complete medication history.

3. Documents medication history and allergies in the electronic health record according to established procedures. Tracks history collection through intervention documentation. As appropriate, notifies proper hospital staff of medication history completion.

4. Follows procedure for infection control, safe patient practices (e.g. using 2 patient identifiers), interpreter services, and contraindications to patient interview.

5. Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner.

6. Assumes the duties of the Acute Pharmacy Technician when needed and as appropriate. These duties may include, but are not limited to preparing, charging and crediting medications, restocking automated dispensing technology and compounding specialty medications and intravenous medications, to include hazardous and chemotherapeutic agents.

MINIMUM QUALIFICATIONS

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimum of two years pharmacy technician experience. Must have the knowledge of brand/generic names of drugs, including OTC’s and their strengths/uses, as well as knowledge of herbal/dietary supplements and their strengths/uses. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing systems. Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

Previous community pharmacy technician experiences.

Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans (https://www.bannerhealth.com/careers/eeo)

Our organization supports a drug-free work environment.

Privacy Policy:

Privacy Policy (https://www.bannerhealth.com/about/legal-notices/privacy)

EOE/Female/Minority/Disability/Veterans

Banner Health supports a drug-free work environment.

Banner Health complies with applicable federal and state laws and does not discriminate based on race, color, national origin, religion, sex, sexual orientation, gender identity or expression, age, or disability