Acute Medication History Pharmacy Technician

bannerhealth; Casa Grande (AZ); On-site; USD 2,066,000 - 3,031,000; Part time

Job summary

Banner Health in Casa Grande, Arizona is seeking an Acute Medication History Pharmacy Technician to obtain and document complete medication histories by interviewing patients, families, and other sources under supervision.

Responsibilities include collecting prescription medications, OTCs, vitamins, and herbal remedies to support safe patient care, and documenting histories in the medical record with accuracy.

Qualifications

• Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.
• Arizona incumbents must provide AZ Board Wallet Card at time of hire.
• Minimum of two years pharmacy technician experience; knowledge of drug names, OTCs, herbal/dietary supplements; ability to perform calculations; strong customer service and communication skills.

Responsibilities

• Obtain and document patients' complete medication histories under pharmacist supervision.
• Interview patients and families to collect prescription, OTC, herbal, and supplement information.
• Document histories in the electronic health record and notify staff of completion as needed.
• Follow infection control and safety procedures during interviews and data entry.

Skills

Pharmacy technician

Customer service

Communication

Attention to detail

Problem-solving

Multi-tasking

Education

Pharmacy Technician licensure

Pharmacy Technician certification

Pharmacy Intern licensure

Tools

Medication management software

Microsoft Office

Automated dispensing systems

Job description

Primary City/State: Casa Grande, Arizona

Department Name: Specialty Pharmacy

Work Shift: Day

Job Category: Pharmacy

Pharmacy careers are better at Banner Health! Innovation and highly trained staff. Our Pharmacy team members play a critical role in ensuring the best care for our patients. Join a nationally recognized leader that values excellence and begin making a difference in people’s lives.

As an Acute Medication History Pharmacy Technician, this role obtains and documents accurate medication histories by interviewing patients, families, and other sources. Responsibilities include collecting complete information on prescription medications, over-the-counter products, vitamins, supplements, and herbal remedies to support safe and effective patient care.

This part time position follows a schedule of 8:30 a.m. to 7:00 p.m. and includes rotating weekend and holiday coverage.

Banner Pharmacy Services is a recognized leader in healthcare and trusted partner in proactively providing innovative pharmacy services through excellence in integration, care coordination, medication management and services to make a difference in people's lives. Clinical Pharmacy Services is responsible for the management of the Banner formulary, development of standardized system wide clinical pharmacy services, and management of adverse drug event preventions. Clinical Pharmacy Services provides collaborative drug therapy management and educational interventions in patient care to optimize medication therapy, improve outcomes, promote wellness, and disease prevention. As a division, Banner Pharmacy services provides excellent patient care across our entire continuum through convenient access, improved medication outcomes and innovative pharmacy practices.

POSITION SUMMARY

This position, under the supervision of a pharmacist, is responsible for obtaining a patient’s complete medication history through communication with the patient, family, and/or other resources and documenting it into the medical record. Medication History technicians (MHTs) perform an important function in collecting an accurate and complete medication history from every patient they encounter. A complete medication history will include prescription medications, over-the-counter (OTC) products, herbal supplements, vitamins/minerals, and other similar products.

CORE FUNCTIONS

• Identifies and prioritizes patients according to need for medication history collection. Reviews and collects proper information for interview prior to patient interaction.
• Interviews patients to collect the medication history. Asks pertinent questions to ensure capture of all prescription medications, over-the-counter medications, and herbal/dietary supplements. As necessary, contacts family or other resources (e.g. outside pharmacy) to get a more complete medication history.
• Documents medication history and allergies in the electronic health record according to established procedures. Tracks history collection through intervention documentation. As appropriate, notifies proper hospital staff of medication history completion.
• Follows procedure for infection control, safe patient practices (e.g. using 2 patient identifiers), interpreter services, and contraindications to patient interview.
• Maintains a safe and clean working environment by complying with all policies, laws, and regulations. Performs quality control activities such as monthly nursing unit inspections and pharmacy section checks in a timely manner.
• Assumes the duties of the Acute Pharmacy Technician when needed and as appropriate. These duties may include, but are not limited to preparing, charging and crediting medications, restocking automated dispensing technology and compounding specialty medications and intravenous medications, to include hazardous and chemotherapeutic agents.

MINIMUM QUALIFICATIONS

Requires Pharmacy Technician licensure and active Pharmacy Technician certification OR Pharmacy Intern licensure in the state of practice.

Incumbents in Arizona are also required to provide the AZ Board of Pharmacy Wallet Card at time of hire.

Minimum of two years pharmacy technician experience. Must have the knowledge of brand/generic names of drugs, including OTC’s and their strengths/uses, as well as knowledge of herbal/dietary supplements and their strengths/uses. Ability to complete moderate to difficult mathematical calculations using a hand-held calculator is required. Strong customer service focus, exceptional communication skills, strong attention to detail, prioritization capabilities, superior problem-solving skills, and ability to multi-task. Must have knowledge of computer software, particularly medication management information system software, Microsoft applications and Automated dispensing systems.Must demonstrate effective oral and written communication skills for interfacing with all levels of staff, physicians, patients, and other contacts.

Employees working at Banner Behavioral Health Hospital must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment. An Arizona Criminal History Affidavit must be signed upon hire.

PREFERRED QUALIFICATIONS

• Previous community pharmacy technician experiences.
• Additional related education and/or experience preferred.

EEO Statement:

EEO/Disabled/Veterans

Our organization supports a drug-free work environment.

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