ACTT Program Assistant — Mental Health Team

Pyramid Healthcare

Charlotte (NC)

On-site

USD 23,419 - 24,796

Full time

14 days+

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Benefits offered by this job

Medical, Dental, and Vision Insurance
Flexible Spending Accounts
401(k) with Company Match
Tuition Reimbursement
Paid Time Off

Job summary

Pyramid Healthcare in Charlotte, NC is seeking a dedicated Program Assistant to join the Assertive Community Treatment Team (ACTT). This full-time role involves coordinating daily operations, maintaining client records, and supporting a multidisciplinary team that provides crucial mental health services.

The ideal candidate should have a High School Diploma or GED, with an emphasis on strong organizational and communication skills. The position offers competitive pay at $17–$18/hour and comprehensive benefits, contributing to meaningful work that impacts lives.

Qualifications

  • Minimum of one year of experience in a behavioral health, mental health, healthcare, or human services setting preferred.
  • Experience working with Electronic Medical Records (EMR) systems strongly preferred.

Responsibilities

  • Manage and maintain accurate client records and program documentation.
  • Contact clients regarding appointments, scheduling changes, and follow-up needs.
  • Support ACTT team operations through effective communication and coordination.

Skills

Organizational skills
Communication abilities
Confidentiality
Proficient with Microsoft Office

Education

High School Diploma or GED
Associate degree or administrative certification

Tools

Electronic Medical Records (EMR) systems

Job description

Pyramid Healthcare in Charlotte, NC is seeking a dedicated Program Assistant to join the Assertive Community Treatment Team (ACTT). This full-time role involves coordinating daily operations, maintaining client records, and supporting a multidisciplinary team that provides crucial mental health services.

The ideal candidate should have a High School Diploma or GED, with an emphasis on strong organizational and communication skills. The position offers competitive pay at $17–$18/hour and comprehensive benefits, contributing to meaningful work that impacts lives.

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