Activity Coordination Assistant 1

CenterWell; Miami (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

CenterWell is seeking an Activity Coordination Assistant 1 to manage day-to-day Wellness Center operations and provide essential administrative support. You will schedule rooms for classes, coordinate programs, and greet patients while verifying insurance and entering new registrations.

This role emphasizes attention to detail and adherence to defined guidelines, with a focus on patient-centered service. The position requires bilingual English/Spanish skills, a valid driver license, and 1 year

Qualifications

• At least 1 year of administrative experience.
• Bilingual in English and Spanish.
• Valid driver license and reliable transport.
• Patient-facing experience with structured activities.
• Ability to work independently within guidance.
• Strong attention to detail.
• MS Outlook, Word, Excel and PowerPoint skills.
• Excellent time management and organization.
• Clear, professional communication across levels; customer focus.

Responsibilities

• Schedule Wellness Center rooms for classes, activities and events.
• Plan and coordinate programs to provide diverse fitness activities.
• Greet patients, verify insurance, review registrations and enter data.
• Work under defined policies with limited deviation and close supervision.

Skills

1 year admin experience

Bilingual English/Spanish

Driver license

Patient-facing experience

Independent worker

Detail oriented

MS Outlook/Word/Excel/PowerPoint

Time management

Communication skills

Education

Health-related degree (preferred)

Tools

ECW EMR

Job description

Become a part of our caring community

The Activity Coordination Assistant 1 ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordination Assistant 1 performs basic administrative/clerical/operational/customer support/computational tasks. Typically works on routine and patterned assignments.

The Activity Coordination Assistant 1 schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events. Plans, promotes and coordinates programs to provide members with a variety fitness activities. Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Use your skills to make an impact

Required Qualifications

• Minimum of 1 year in a previous administrative role
• Bilingual (English and Spanish)
• A valid driver license and dependable transportation necessary
• Experience in a patient facing role involving structured and planned activities
• Ability to work independently under general instructions and with a team
• Strong attention to detail
• Computer skills -including MS Outlook, Word, Excel, and PowerPoint
• Excellent time management, and organizational skills
• Ability to communicate effectively/professionally with individuals at all levels of the organization
• Must be passionate about contributing to an organization focused on continuously improving consumer experiences

Preferred Qualifications

• Degree in a Health related field
• Previous work with vulnerable adults or the geriatric population
• Experience in Community health outreach programs
• Nutrition knowledge
• 2 - 3 years of experience as a Personal Trainer and/or performing wellness and recreational activities
• Health Plan experience, including Medicare/Medicaid
• Electronic Medical Record (ECW) knowledge/experience

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients’ well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer atCenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.