Activity Coordination Assistant

Conviva Senior Primary Care; Miami (FL); On-site; USD 38,000 - 46,000; Full time

Job summary

Conviva Senior Primary Care in Miami is hiring an Activity Coordinator to oversee day-to-day operations of the Wellness Center and support participant needs. The role includes coordinating classes and events, greeting patients, and maintaining accurate records in the system.

The ideal candidate will be bilingual (English/Creole), highly organized, and capable of working independently under supervision, with strong communication and administrative skills.

Qualifications

• Minimum of one year of customer service experience in an administrative setting.
• MUST be bilingual in English and Creole.
• Experience in patient-facing roles, especially those involving structured activities.
• Strong organizational skills and attention to detail.
• Proficient in Microsoft Office applications (Outlook, Word, Excel, PowerPoint).

Responsibilities

• Schedule Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and events.
• Plan, promote and coordinate programs to offer members diverse fitness activities.
• Greet patients, verify insurance coverage and eligibility, review new patient registrations, and enter new patient information into the computer system.

Skills

Customer service

Bilingual English/Creole

Administrative support

Event planning

Time management

Communication

Tools

Microsoft Outlook

Microsoft Word

Microsoft Excel

Microsoft PowerPoint

Job description

Activity Coordinator

Become a part of our caring community

The Activity Coordinator ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. You will report to the Center Administrator.

Become a part of our caring community

The Activity Coordinator ensures the day-to-day operations of the Wellness Center meets participant needs. The Activity Coordinator performs basic administrative/clerical/operational/customer support/computational tasks. Typically work on routine and patterned assignments. You will report to the Center Administrator.

The Activity Coordinator schedules the Wellness Center meeting rooms and fitness rooms for pre-programmed classes, activities and/or events. Plans, promotes and coordinates programs to provide members with a variety fitness activity. Responsible for greeting patients, verifying insurance coverage and eligibility, reviewing new patient registration, and entering new patient information into the computer system at an outpatient care site. Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.

Required Qualifications

Use your skills to make an impact

• Minimum of one year of customer service experience in an administrative setting.
• MUST be bilingual in English and Creole
• Experience in patient-facing roles, especially those involving structured or planned activities (such as event planning).
• Works effectively both independently and as part of a team, with the ability to follow general direction.
• Highly detail-oriented with strong organizational skills.
• Proficient in Microsoft Office applications, including Outlook, Word, Excel, and PowerPoint.
• Excellent time management and organizational abilities.
• Ability to communicate clearly and professionally with individuals at all levels of the organization.
• Shows a strong commitment to enhancing the consumer experience and supporting organizational goals.

Preferred Qualifications

• Basic knowledge of Population Health Strategy.
• Familiarity with Medicare.
• Experience managing a budget of $500,000 or more.

Work Hours: Monday - Friday 7:00 AM - 4:00 PM

Location: Conviva Clinic, Liberty City, Florida

Additional Information

This role is considered patient facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.

$38,000 - $45,800 per year

This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description Of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.

About Us

About Conviva Senior Primary Care: Conviva Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. As part of Humana’s Primary Care Organization, which includes CenterWell Senior Primary Care, Conviva’s innovative, value-based approach means each patient gets the best care, when needed most, and for the lowest cost. We go beyond physical health – addressing the social, emotional, behavioral and financial needs that can impact our patients' well-being.

About CenterWell, a Humana company: CenterWell is a leading healthcare services business focused on creating integrated and differentiated experiences that put our patients at the center of everything we do. The result is high-quality healthcare that is accessible, comprehensive and, most of all, personalized. As the largest provider of senior-focused primary care, a leading provider of home healthcare and a leading integrated home delivery, specialty, hospice and retail pharmacy, CenterWell is focused on whole health and addressing the physical, emotional and social wellness of our patients. CenterWell is part of Humana Inc. (NYSE: HUM). Learn more about what we offer at CenterWell.com.

Equal Opportunity Employer

It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.