Activity Booth Attendant- Flamingo

Guest Services; Everglades City (FL); On-site; USD 16,000 - 23,000; Full time

Job summary

The Activity Booth Attendant is responsible for selling boat tour tickets, assisting with the rental of kayaks, canoes, and bicycles, and receiving money from and disbursing money to customers while maintaining a high level of customer service at all times.

This role includes operating the cash register, issuing receipts, balancing cash drawer, greeting guests, and keeping the sales area tidy and welcoming. It requires standing for long periods and clear English communication.

Qualifications

• Partial High School education; High School Diploma/G.E.D. preferred.
• Ability to perform basic arithmetic and math tasks.
• Excellent sanitation habits and professional appearance.
• Ability to communicate with guests with high service standards.
• Ability to pass cash handling training when required.
• Good problem sensitivity and reporting issues to management.

Responsibilities

• Identify items and cost, tabulate bills quickly and accurately.
• Issue receipts, refunds, or change due to customers.
• Maintain cash register and contents; reconcile at shift end.
• Greet customers and provide information on products and policies.
• Maintain neat and clean sales area and station.
• Assist with launching/bringing in kayaks and canoes; help dock crew.
• Maintain awareness of safety issues and report them to management.

Skills

Mathematic Skills

Sanitation habits

Professional appearance

Guest service communication

Cash handling training

Problem sensitivity

Education

Partial High School education

High School Diploma/G.E.D. preferred

Job description

Compensation Amount

14.00 USD Hourly

Job Summary

The Activity Booth Attendant is responsible for selling boat tour tickets, assisting with the rental of kayaks, canoes, and bicycles, and receiving money from and disbursing money to customers while maintaining a high level of customer service at all times.

Job Description

ESSENTIAL FUNCTIONS

• Identify items and corresponding cost of items and tabulate bills quickly and accurately using cash register, calculator, or other price equipment.
• Issue receipts, refunds, credit, or change due to customers accurately.
• Maintain cash register and contents within.
• Turn in cash drawer and sales reconciliation at shifts' end.
• Smile and greet customers entering unit; answer customers' questions, and provide information on company products, promotions, and policies.
• Thank each customer.
• Maintain clean and orderly cash station area; stock and maintain sales area with various supplies and products.
• Maintain neatness and cleanliness of the retail operation.
• Assist with launching/bringing in kayaks and canoes as needed.
• Assist dock hands.
• Maintain awareness of safety issues, and report them immediately to your manager.

SKILL AND KNOWLEDGE REQUIREMENTS INCLUDE

• Partial High School education; High School Diploma/G.E.D. preferred.
• Mathematic Skills.
• Excellent sanitation habits.
• Professional appearance.
• Ability to communicate and attend to guests with the highest standard of service.
• Ability to pass cash handling training.
• Problem sensitivity and the ability to recognize when a problem has occurred and communicate it to management.

PHYSICAL AND MENTAL REQUIREMENTSMoving about on foot to accomplish tasks, particularly frequent movements from place to place within the unit.

• Bend, lift, carry, reach/extend arms and hands above shoulder height frequently, or otherwise move in a constantly changing environment.
• Lifting, carrying, and pushing up to 50 lbs.
• Withstanding temperature extremes in indoor/outdoor environments.
• Reading and writing work-related documents in English.
• Speech recognition and clarity, including the ability to understand the speech of customers and co-workers and the ability to speak clearly so that you can be understood by customers and co-workers in English.
• Constantly communicates and receives verbal communication with other employees in a sometimes fast paced environment.
• Physical attendance in unit to perform duties.
• Ability to stand for the entire work day.

EQUIPMENT USED

Knowledge of cash register/computer used in unit.

Founded in 1917, Guest Services has worked tirelessly to earn the reputation as the premier hospitality management company and National Park Service concessionaire in the United States. Guest Services takes great care and pride in providing best-in-class services across a wide variety of client sites including luxury communities, hotels, resorts, government and business dining facilities, full-service restaurants, state and national parks, outdoor recreation, boathouses, marinas, museums, conference centers, senior living communities, health care systems, school and university dining facilities, and specialty retail stores.

Guest Services, Inc. is an Equal Opportunity / Aff... employer. All qualified applicants will receive consideration for employment and promotion without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.

OUR COMMITMENT TO DIVERSITY, EQUITY, & INCLUSION:

We embrace Diversity, Equity, and Inclusion (DEI) and the richness it brings to our company. Our commitment is to provide an inclusive workplace where individuals can bring their whole selves to work, enabling them to provide the best level of service to our diverse customer base.