Activities Staff

BENCHMARK; United States; On-site; USD 17,000 - 19,000; Full time

Benefits offered by this job

Competitive wages

People‑first culture

Health insurance

Retirement savings

Growth opportunities

Paid time off

Festive environment

Perks & discounts

Job summary

OKANA Resort & Indoor Water Park, part of Pyramid Global Hospitality, seeks an Activities Staff to deliver engaging, high‑energy experiences for resort guests. You will drive event programs, ensure safety, and maintain service quality while contributing to a vibrant, guest‑centric atmosphere.

The role emphasizes teamwork, communication, and creativity to design memorable activities for all ages. Competitive wages, health benefits, and growth opportunities accompany the position.

Qualifications

• High School diploma.
• Previous experience in activities & entertainment a plus.
• Outgoing, enthusiastic and personable; customer centric mindset to work with groups representing all age groups and demographics.
• Fluent in English.
• Ability to communicate effectively with guests and co‑workers.
• Relevant certifications in recreation and/or fitness are a plus.

Responsibilities

• Communicate with staff about special events, programs and other items of interest.
• Maintain high standards of safety, service, and program quality.
• Boost resort revenue through the creation of unique events that are innovative and cost effective.

Skills

Fluent English

Outgoing personality

Excellent communication

Education

High School diploma

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships.

At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact.

Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property: Welcome to OKANA Resort and Indoor WaterPark. Located along the picturesque Oklahoma River in the vibrant Horizons District, near downtown Oklahoma City, OKANA Resort & Indoor Water Park offers exceptional career opportunities. Conveniently situated with a dynamic indoor waterpark, over 400 well‑appointed guest rooms and suites, including premium riverfront accommodations, a range of dining options, and extensive meeting and event spaces spanning 30,000 square feet, OKANA provides a unique setting for a rewarding career journey.

Shape your career in the heart of Oklahoma City at OKANA. Join us to contribute to our distinctive atmosphere and foster your personal and professional growth. Be a part of OKANA Resort & Indoor Water Park, where your career aspirations meet a world‑class destination.

#BMC-Okana

What you will have an opportunity to do:

Find your belonging by being a part of our supportive and collaborative work environment that encourages growth and fosters success. Join our Activities team as an Activities Staff at OKANA Resort & Indoor Waterpark. Our employees are Experience Curators who are professional memory-makers, creating personalized guest experience from start to finish. Experience Curators craft meaningful, over‑the‑top experiences that wow our guests time after time.

Our Vision for our team members:

Be a part of the OKANA Resort & Indoor Waterpark team, where your career aspirations meet a world‑class destination. Contribute to our distinctive atmosphere and foster your personal and professional growth. An individual committed to creating exceptional guest experiences. Be appreciated for what you bring to the team. Learn and grow with a company that values its associates.

Why OKANA:

• Competitive wages
• People‑first culture
• Health insurance
• Retirement savings
• Growth opportunities
• Paid time off
• Festive environment
• Perks & discounts

About the role

The Activities Staff are frontline members of the Activities & Events team, executing the programs designed to offer enjoyable experiences for resort customers. They will inject a fun and upbeat attitude into all activities to ensure that each event follows the guidelines and achieves the established goals. Each team member must be adaptable to make adjustments as needed depending on weather or other circumstances which may affect the program.

What you will be doing:

• Communicate with staff about special events, programs and other items of interest.
• Maintain high standards of safety, service, and program quality.
• Boost resort revenue through the creation of unique events that are innovative and cost effective.

What are we looking for? What you bring to the role:

• High School diploma
• Previous experience in activities & entertainment a plus
• Outgoing, enthusiastic and personable; customer centric mindset to work with groups representing all age groups and demographics
• Fluent in English
• Ability to communicate effectively with guests and co‑workers
• Relevant certifications in recreation and/or fitness are a plus

OKANA Resort is part of Pyramid Global Hospitality, a leading hospitality company that offers career opportunities and has a steadfast commitment to putting people first. Pyramid Global Hospitality is an Equal Opportunity Employer.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all‑encompassing list of responsibilities, duties, and skills.

Compensation: $12 - $14 Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.