Activities Coordinator

Ohio Living; Willoughby (OH); On-site; USD 40,000 - 55,000; Full time

Job summary

Ohio Living in Willoughby seeks an Activities Coordinator to plan and develop programs that enhance residents' well-being. The Coordinator will supervise staff while providing quality activities and maintain relationships with residents and their families.

Ideal candidates will have a high school diploma, experience in long-term care, and strong communication skills. This role requires a valid driver's license and the ability to stand for extended periods while lifting up to 50 pounds.

Qualifications

• Two years experience in long-term care or related healthcare setting required.
• One year supervisory experience preferred.
• Must possess a valid driver's license.

Responsibilities

• Plan and organize activities for residents.
• Maintain open relationships with resident family members.
• Supervise Activities staff.

Skills

Quality activity programming

Positive resident/staff relations

Communication skills

Education

High school diploma or equivalent

Bachelor's degree in recreation or related field

Certified Therapeutic Recreational Specialist

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Whether through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity, or something else, the demonstration of HOW you do your job is just as important as WHAT you do.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or are embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership, and care.

The Activities Coordinator plans, organizes, develops, and may direct the overall operation of the Activity Department, ensuring that an ongoing program of activities is designed to meet the interests and the physical, mental, and psychosocial well‑being of each resident.

Essential Activities and Tasks

Care Management and Service Delivery - 80%

• Provide quality activity programming to residents.
• Interact with residents to ensure that quality care and positive resident/staff relations are taking place.
• Maintain open and trust‑building relationships with resident family members, responding professionally and promptly to any requests or concerns.
• Review resident concerns/complaints and maintain a written record of action taken.
• Act as community liaison, speaking about program services to various audiences; seek out and secure new, revenue‑generating opportunities and referral sources.
• Attend care conferences as necessary.
• Address concerns from Resident/Family Satisfaction Survey.

Quality, Compliance, and Risk Management - 20%

• Maintain and review all charts, notes, and documentation for completeness, accuracy, and compliance with rules, regulations, and standards applicable to program services.
• Keep informed on licensure, certification, and reimbursement issues to anticipate and implement necessary changes in the facility's practices and to maximize the facility's position on those issues.
• Maintain the confidentiality of resident information and honor the residents' personal and property rights.
• Assist the Quality Assurance Committee in determining and assuring ongoing quality activities services and implementing appropriate plans of action to correct identified deficiencies.
• Participate and monitor clinical assessments of the MDS.
• Develop and oversee written plans of care (preliminary and comprehensive) for each resident and assure that all activity progress notes (and plans of care) are charted, informative, and descriptive of the services provided and of the resident's response to the service.
• Keep abreast of pertinent information through reading, attendance at workshops, seminars, and continuing education courses.

People Management and Development

• Supervise Activities staff.
• Foster a positive work environment that attracts, retains, and motivates employees.
• Interview, select, and orient new direct reports.
• Define, establish, and promote performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
• Evaluate job performance of direct reports in accordance with company policy and procedure and provide developmental guidance to staff for improved performance and growth.
• Monitor accountability with organization requirements prescribed by the Employee Handbook; document and engage employees who are routinely not observing these requirements in an effort to achieve compliance, working with Human Resources when circumstances arise that require further documentation and intervention.
• Participate in the development, planning, scheduling, conducting, and monitoring of in‑service training programs, on‑the‑job training, and orientation programs for departmental staff.
• Ensure that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
• Respond timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

All other duties as assigned.

Qualifications

Education

• High school diploma or equivalent required.
• Bachelor's degree in recreation, art therapy, or a related field preferred.
• Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.

Experience

• Two years experience in a long‑term care, hospital, or other related healthcare setting required.
• One year supervisory experience preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions and Special Requirements

• Sitting – Up to 8 hours/day
• Standing – Up to 8 hours/day
• Walking – Up to 8 hours/day
• Lifting, transferring, pushing or pulling residents/patients and/or equipment/supplies – Up to 50 pounds
• Driving – Up to 4 hours/day
• Work weekends, evenings, and holidays – Required as scheduled
• Subject to residents/patients with various disease processes – Occasional
• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses – Work day
• Risk Category for Exposure to Bloodborne Diseases – II