Activities Coordinator

Ohio Living; Cleveland (OH); On-site; USD 35,000 - 48,000; Full time

Job summary

Ohio Living is seeking an Activities Coordinator to plan, organize, and direct the Activity Department in alignment with state and federal standards. The role focuses on programs that promote the physical, mental, and psychosocial well‑being of residents and enhances quality of life within the facility.

The position requires coordination with care teams, addressing resident and family needs, and ensuring compliance with licensure and reimbursement requirements.

Qualifications

• High school diploma or equivalent required.
• Bachelor's degree in recreation, art therapy, or a related field preferred.
• Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.
• Two years experience in a long-term care, hospital, or other related healthcare setting required.
• One year supervisory experience preferred.
• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Responsibilities

• Provide quality activity programming to residents.
• Interacts with residents to ensure quality care and positive resident/staff relations.
• Maintains open relationships with resident family members and responds to requests or concerns.
• Reviews resident concerns/complaints and keeps written action records.
• Acts as community liaison, seeking and securing new revenue opportunities and referrals.
• Attends care conferences as necessary.
• Addresses concerns from Resident/Family Satisfaction Survey.
• Supervises Activities staff and fosters a positive work environment.
• Interviews, selects, and orients new direct reports.
• Defines performance expectations and monitors staff performance.
• Manages staff documentation and HR interactions as needed.
• Oversees staffing plans for departmental operations.
• Ensures timely responses to questions and work product.

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Activities Coordinator plans, organizes, develops, and may direct the overall operation of the Activity Department ensuring that an on-going program of activities is designed to meet the interests and the physical, mental and psychosocial well-being of each resident is maintained in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities And Tasks

Care Management and Service Delivery - 80%

• Provide quality activity programming to residents.
• Interacts with residents to ensure that quality care and positive resident/staff relations are taking place.
• Maintains open and trust-building relationships with resident family members, responding professionally and promptly to any requests or concerns.
• Reviews resident concerns/complaints and maintains written record of action taken.
• Acts as community liaison, speaking about program services to various audiences. Seeks out and secures new, revenue-generating opportunities, and referral sources.
• Attends care conferences as necessary.
• Addresses concerns from Resident/Family Satisfaction Survey.

Quality, Compliance, and Risk Management - 20%

• Maintains and reviews all charts, notes, and documentation for completeness, accuracy, and compliance with rules, regulations, and standards applicable to program services.
• Keeps informed on licensure, certification and reimbursement issues in order to anticipate/implement necessary changes in the facility's practices and to maximize the facility's position on those issues.
• Maintains the confidentiality of resident information and honors the residents' personal and property rights.
• Assist the Quality Assurance Committee in determining and assuring on-going quality activities services and implementing appropriate plans of action to correct identified deficiencies.
• Participate and monitor clinical assessments of the MDS.
• Develop and oversee written plans of care (preliminary and comprehensive) for each resident and assure that all activity progress notes (and plans of care) are charted, informative and descriptive of the services provided and of the resident's response to the service.
• Keep abreast of pertinent information through reading, attendance at workshops, seminar and continuing education courses.

People Management and Development

• Supervises Activities staff.
• Fosters a positive work environment that attracts, retains, and motivates employees.
• Interviews, selects, and orients new direct reports.
• Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
• Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
• Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
• Participates in the development, planning, scheduling, conducting, and monitoring of in-service training programs, on-the-job training, and orientation programs for departmental staff.
• Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
• Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

Qualifications

All other duties as assigned.

Education

• High school diploma or equivalent required.
• Bachelor's degree in recreation, art therapy, or a related field preferred.
• Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.

Experience

• Two years experience in a long-term care, hospital, or other related healthcare setting required.
• One year supervisory experience preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver's license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions And Special Requirements

• Sitting - Up to 8 hours/day
• Standing - Up to 8 hours/day
• Walking - Up to 8 hours/day
• Lifting, transferring, pushing or pulling residents/patients and/or equipment/supplies - Up to 50 pounds
• Driving - Up to 4 hours/day
• Work weekends, evenings, and holidays - Required as scheduled
• Subject to residents/patients with various disease processes - Occasional
• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
• Risk Category for Exposure to Bloodborne Diseases - II