Activities Coordinator

Ohio Living; Cleveland (OH); On-site; USD 42,000 - 62,000; Full time

Job summary

Ohio Living in Cleveland, OH, is seeking an Activities Coordinator to design and deliver engaging programs that support residents’ physical, mental, and social well‑being in line with standards.

You will lead activity planning, collaborate with care teams, manage records, and coordinate family communications, with opportunities to grow professionally within a compassionate elder-care setting.

Qualifications

• Two years experience in a long‑term care, hospital, or related healthcare setting.
• One year supervisory experience preferred.
• Must be able to read, write, speak, and understand English.
• Must possess a valid driver’s license and be insurable under policies.

Responsibilities

• Provide quality activity programming to residents.
• Interact with residents to ensure quality care and positive relations.
• Maintain records of concerns/requests and responses.
• Act as community liaison and seek new revenue-generating opportunities.
• Attend care conferences as necessary.
• Address concerns from Resident/Family Satisfaction Survey.

Skills

English proficiency

Driver's license

Education

High school diploma

Bachelor’s degree in recreation

Certified Therapeutic Recreational Specialist (CTRS) preferred

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing!

Our intention is to have employees who are passionate about making their personal mission statement come to life each day at work! Be it through providing healing, eradicating loneliness, contributing to efficiencies, streamlining processes, being dependable, sparking creativity or something else, the demonstration of HOW you do your job is just as important as WHAT you do in your job.

Alongside our valued employees, we are making a difference throughout the state of Ohio in the lives of those that need healthcare or those embracing the next chapter of their lives. Sustained members of our team demonstrate accountable behavior and share our values of customer service, innovation, integrity, inclusion, financial stewardship, leadership and care.

The Activities Coordinator plans, organizes, develops, and may direct the overall operation of the Activity Department ensuring that an on‑going program of activities is designed to meet the interests and the physical, mental and psychosocial well‑being of each resident is maintained in accordance with company standards and federal, state, and local standards, guidelines, and regulations.

Essential Activities And Tasks

Care Management and Service Delivery - 80%

• Provide quality activity programming to residents.
• Interacts with residents to ensure that quality care and positive resident/staff relations are taking place.
• Maintains open and trust‑building relationships with resident family members, responding professionally and promptly to any requests or concerns.
• Reviews resident concerns/complaints and maintains written record of action taken.
• Acts as community liaison, speaking about program services to various audiences. Seeks out and secures new, revenue‑generating opportunities, and referral sources.
• Attends care conferences as necessary.
• Addresses concerns from Resident/Family Satisfaction Survey.

Quality, Compliance, and Risk Management - 20%

• Maintains and reviews all charts, notes, and documentation for completeness, accuracy, and compliance with rules, regulations, and standards applicable to program services.
• Keeps informed on licensure, certification and reimbursement issues in order to anticipate/implement necessary changes in the facility's practices and to maximize the facility's position on those issues.
• Maintains the confidentiality of resident information and honors the residents’ personal and property rights.
• Assist the Quality Assurance Committee in determining and assuring on‑going quality activities services and implementing appropriate plans of action to correct identified deficiencies.
• Participate and monitor clinical assessments of the MDS.
• Develop and oversee written plans of care (preliminary and comprehensive) for each resident and assure that all activity progress notes (and plans of care) are charted, informative and descriptive of the services provided and of the resident’s response to the service.
• Keep abreast of pertinent information through reading, attendance at workshops, seminar and continuing education courses.

People Management and Development

• Supervises Activities staff.
• Fosters a positive work environment that attracts, retains, and motivates employees.
• Interviews, selects, and orients new direct reports.
• Defines, establishes, and promotes performance expectations so direct reports understand and demonstrate excellence through high quality and consistent performance.
• Evaluates job performance of direct reports in accordance with the company policy and procedure and provides developmental guidance to staff for improved performance and growth.
• Monitors accountability with organization requirements prescribed by the Employee Handbook. Documents and engages employees who are routinely not observing these requirements in an effort to achieve compliance. Works with Human Resources when circumstances arise that necessitate further documentation and intervention.
• Participates in the development, planning, scheduling, conducting, and monitoring of in‑service training programs, on‑the‑job training, and orientation programs for departmental staff.
• Ensures that there is a reasonable and sufficient plan for staffing should a direct report be absent or a direct reporting position be vacant.
• Responds timely and thoughtfully to questions, requests, and work product from departmental staff that has been provided for review and approval.

Qualifications

All other duties as assigned.

Education

• High school diploma or equivalent required.
• Bachelor’s degree in recreation, art therapy, or a related field preferred.
• Current unencumbered designation to practice as a Certified Therapeutic Recreational Specialist preferred.

Experience

• Two years experience in a long‑term care, hospital, or other related healthcare setting required.
• One year supervisory experience preferred.

Other Requirements

• Must be able to read, write, speak, and understand the English language.
• Must possess a valid driver’s license and acceptable driving record. Must be insurable under professional liability and crime coverage policies as specified by insurance carrier underwriting standards.

Working Conditions And Special Requirements

• Sitting - Up to 8 hours/day
• Standing - Up to 8 hours/day
• Walking - Up to 8 hours/day
• Lifting, transferring, pushing or pulling residents/patients and/or equipment/supplies - Up to 50 pounds
• Driving - Up to 4 hours/day
• Work weekends, evenings, and holidays - Required as scheduled
• Subject to residents/patients with various disease processes - Occasional
• May be exposed to infectious waste, disease, conditions, etc. including exposure to the AIDS and Hepatitis B viruses - Work day
• Risk Category for Exposure to Bloodborne Diseases - II