Activities Attendant

BENCHMARK; United States; On-site; USD 19,000 - 30,000; Full time

Job summary

Pyramid Global Hospitality is hiring an Activities Attendant for Signia Hilton Naples Grande Beach Resort. You will create engaging, personalized guest experiences and help run daily recreational activities in a luxury resort setting.

You’ll set up and supervise activities, explain safety guidelines, and collaborate with Beach and Pool Operations. A friendly, outgoing personality and strong communication skills are essential.

Qualifications

• High school diploma or equivalent required.
• Previous customer service experience preferred.
• Outgoing and engaging personality desired.
• Strong computer skills required.
• Excellent verbal and written communication skills required.
• Ability to work in a fast-paced environment.
• Enjoy working outdoors year-round in varying weather conditions.

Responsibilities

• Facilitate a variety of daily recreational activities and programs for resort guests of all ages.
• Create fun, engaging, and memorable experiences while providing genuine, personalized guest service.
• Set up, monitor, and break down activities, ensuring all equipment and activity areas are clean and organized.
• Explain activity rules, instructions, and safety guidelines clearly and confidently.
• Interact with guests throughout the resort and actively promote daily activities and programming.
• Ensure all activities are conducted safely and in accordance with resort standards and procedures.
• Assist with special events, holiday programming, and seasonal activities as needed.
• Maintain accurate inventory and proper care of recreational equipment and supplies.
• Crosstrain and provide support in other Recreation areas, including Beach Operations and Pool Operations, as business needs require.
• Work collaboratively with the Recreation team to create a positive, energetic, and welcoming environment for guests and fellow team members.

Skills

Customer service

Communication skills

Computer skills

Flexible schedule

Outdoor work

Education

High school diploma or equivalent

Job description

Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.

About our property:

Currently undergoing the most significant transformation in its nearly four-decade history, Signia Hilton Naples Grande Beach Resort is being reimagined through a comprehensive resort-wide renovation set to redefine the guest experience. Updates will introduce redesigned guest rooms and suites, vibrant culinary offerings, destination-inspired experiences, premium wellness amenities, dynamic social and gathering spaces that encourage guest connection, along with Signia Hilton's warm, anticipatory service. Naples Grande Beach Resort is Set among lush mangrove forests on Florida’s Paradise Coast; Naples Grande Beach Resort is a 474-room retreat offering direct access to three miles of white sand beach. The iconic resort is currently undergoing a transformative, property-wide revitalization that will debut in early 2027, ushering in a new era of modern coastal luxury. The comprehensive reimagination will refresh guest accommodations, dining venues, public spaces and select meetings and event offerings while honoring the timeless beauty and the natural surroundings of Naples. The resort features more than 88,000 square feet of indoor and outdoor meeting and event space, multiple dining outlets and a full-service spa, making it a premier destination for leisure travelers, groups and special events. Whether you are just starting your career or looking to advance in the hospitality industry, we have opportunities for individuals at all levels of experience. Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide attractive benefits and comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles.

What you will have an opportunity to do:

• As an Activities Attendant, you will have the opportunity to create memorable guest experiences through engaging, fun, and personalized resort activities.
• You will assist with planning, setting up, facilitating, and breaking down a variety of daily recreational programs for guests of all ages, while ensuring activities are safe, organized, and aligned with luxury resort standards.
• You will interact with guests throughout the resort, provide exceptional service, and help create a welcoming and energetic atmosphere.
• You will also have the opportunity to cross‑train and support other Recreation areas, including Beach Operations and Pool Operations, while developing your skills and growing within the Recreation team.

Your Role:

• Facilitate a variety of daily recreational activities and programs for resort guests of all ages.
• Create fun, engaging, and memorable experiences while providing genuine, personalized guest service.
• Set up, monitor, and break down activities, ensuring all equipment and activity areas are clean, organized, and ready for guests.
• Explain activity rules, instructions, and safety guidelines clearly and confidently.
• Interact with guests throughout the resort and actively promote daily activities and programming.
• Ensure all activities are conducted safely and in accordance with resort standards and procedures.
• Assist with special events, holiday programming, and seasonal activities as needed.
• Maintain accurate inventory and proper care of recreational equipment and supplies.
• Crosstrain and provide support in other Recreation areas, including Beach Operations and Pool Operations, as business needs require.
• Work collaboratively with the Recreation team to create a positive, energetic, and welcoming environment for guests and fellow team members.

What are we looking for?

• Someone who is available to work a flexible schedule to include nights, weekends and holidays.
• Someone with a High school diploma or equivalent.
• Someone with previous experience customer service experience.
• Someone with a strong desire to make an impact on other people.
• Someone with an outgoing and engaging personality.
• Someone with strong Computer skills.
• Someone with excellent verbal and written communication skills.
• Someone with the ability to work in a fast-paced setting.
• Someone who enjoys working outdoors year-round in varying weather conditions.

Compensation:

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations. Pyramid Global Hospitality is a leading hospitality management company with a portfolio of more than 200 hotels and resorts and over 18,000 associates across the United States, Caribbean, and Europe. Our platform includes Benchmark Resorts & Hotels, a collection of distinctive independent properties; Axiom Hospitality, our European hotel management company; and PYRAMIDWORKS, which provides integrated workplace and facilities services. With corporate offices in Boston, The Woodlands, Texas, and London, Pyramid combines global scale with a hands‑on approach focused on exceptional service, operational excellence, and long‑term partnerships. At Pyramid, our people are at the heart of everything we do. We are committed to creating an environment where associates are respected, supported, and empowered to grow their careers. Team members have the opportunity to collaborate directly with experienced leaders, take on meaningful stretch assignments, and gain exposure to a diverse portfolio of properties, brands, and markets. Whether you are beginning your hospitality career or bringing years of experience, you’ll find opportunities to learn, develop, and make an impact. Our commitment to associates, guests, owners, and the communities we serve has helped make Pyramid and our properties among the most recognized in hospitality. From being named among the best places to work by respected publications such as USA Today, The Boston Globe, and The Houston Chronicle to earning top travel accolades from Travel + Leisure, Condé Nast Traveler, Forbes Travel Guide, and U.S. News & World Report, these recognitions reflect the culture, service excellence, and commitment to people that define the Pyramid experience.