Activewear Sales & Customer Experience Specialist

Vuori, Inc; New York (NY); On-site; USD 30,000 - 36,000; Full time

Benefits offered by this job

Health Insurance

Savings and Retirement Plan

Employee Assistance Program

Paid Time Off

Wellness & Fitness benefits

Job summary

Vuori is seeking a Retail Sales Associate to connect with customers while conveying Vuori’s brand values through product knowledge and a positive outlook. You will create memorable customer experiences and help each guest find the right fit and style.

You will work with the sales team to meet goals, stay active on the floor, support inventory and merchandising, and ensure the store is clean and welcoming at all times in a fast-paced, energetic environment.

Qualifications

• Must be available to work nights, weekends and holidays.
• Adhere to scheduled shifts with punctuality.
• Ability to develop relationships with customers and colleagues.
• Ability to positively and proactively handle customer concerns.
• Ability to prioritize multiple tasks in a fast-paced environment.
• Ability to quickly learn new procedures and processes.
• Strong organizational skills and follow through skills.
• Excellent communication and interpersonal skills.
• High level of ownership, accountability and initiative.
• Eager to develop new skills and responsive to feedback.

Responsibilities

• Forge lasting relationships with customers.
• Work with the sales team to ensure each customer receives the best service possible.
• Greet customers in a timely, authentic and engaging manner.
• Prepare the fitting rooms, find sizes, and provide honest knowledgeable feedback to customers regarding merchandise style and fit.
• Achieve sales goals in a team-based commission environment.
• Seek new product knowledge in the broader fashion landscape and active-wear specifically to serve as an expert for the customer.
• Assist in the completion of projects while keeping the focus on customer experience.
• Communicating inventory needs to support the business goal.
• Ensure the sales floor is stocked every evening.
• Collaborate with management in areas of inventory management.
• Ensure the retail store is cleaned on a regular basis – including floors and bathroom.
• Understand and execute cash control procedures including bank deposits, petty cash.
• Assist in the implementation and maintenance of all merchandising/visual directives.
• Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times.
• Identify and communicate product concerns in a timely manner.

Skills

Customer service

Communication

Relationship building

Team player

Punctuality

Multitasking

Job description

Vuori is seeking a Retail Sales Associate to connect with customers while conveying Vuori’s brand values through product knowledge and a positive outlook. You will create memorable customer experiences and help each guest find the right fit and style.

You will work with the sales team to meet goals, stay active on the floor, support inventory and merchandising, and ensure the store is clean and welcoming at all times in a fast-paced, energetic environment.