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Fidelity Investments Inc. is seeking a Client Services role in the Active Trader Services team in Florida. You will guide active traders through market activity, educate clients, and connect them with trading tools and solutions.
Strong knowledge of markets, products, and regulations is essential for delivering clear, client-friendly guidance. This is an onsite role; the team serves as a trusted link between clients and a broad range of investments, with a focus on accurate, timely service and
NOTE: Fidelity will not provide immigration sponsorship for this position
The Role
As a member of Fidelity'sActive Trader Servicesteam, you will support some of Fidelity's most active and sophisticated traders by guiding them through market activity, securities transactions, and trading-related questions. You will build trusted relationships through inbound client interactions, providing education and support that help clients make informed investment decisions. Success in this role requires a strong understanding of financial markets, trading products, and industry regulations, along with the ability to simplify complex concepts and deliver an exceptional client experience. You will alsoidentifyopportunities to connect clients with trading tools, resources, and solutions that align with their investing needs.
The Expertise and Skills You Bring
The Team
As part of Fidelity's Client Services Brokerage organization, we serve as a trusted connection between our clients and a broad range of investment products, services, and financial solutions. We help investors navigate the markets by providing trading support, education, and guidance that build confidence and strengthen relationships. Our team partners closely with clients and internal business groups to deliver exceptional experiences and help investors achieve their financial goals through changing market conditions.
Fidelity's Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.
Series 04 - FINRA, Series 07 - FINRA, Series 63 - FINRA
Customer Service
Please be advised that Fidelity's business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.