Active Trader Service- Greater Atlanta, GA Area (REMOTE)

Fidelity Investments Inc.; Alpharetta (GA); Remote; USD 70,000 - 95,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Customer‑Focused Trader Support professional to assist our active traders with market activity, securities transactions, and related questions. You will build trusted relationships through inbound client interactions and provide education and support to help clients make informed investment decisions.

Role requires Series 7 and Series 63 licenses; Series 4 is a plus. We operate a full-time onsite model in Alpharetta, Buckhead & Dunwoody area, with residency

Qualifications

• Series 7 and Series 63 licenses are required.
• Series 4 license is preferred.
• Experience in financial services or related field.
• Knowledge of financial markets and investment products.
• Ability to explain complex trading concepts clearly.
• Strong attention to detail and multitasking ability.

Responsibilities

• Support active traders with market activity and trading questions.
• Build trusted relationships through inbound client interactions.
• Provide education and guidance on trading tools, resources, and solutions.
• Identify opportunities to connect clients with suitable trading solutions.

Skills

Series 7

Series 63

Trading support

Client services

Financial markets knowledge

Clear communication

Job description

Job Description:

NOTE: Fidelity will not provide immigration sponsorship for this position

To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites: Alpharetta,Buckhead &Dunwoody.

The Role

As a member of Fidelity’sActive Trader Servicesteam, you will support some of Fidelity’s most active and sophisticated traders by guiding them through market activity, securities transactions, and trading-related questions. You will build trusted relationships through inbound client interactions, providing education and support that help clients make informed investment decisions. Success in this role requires a strong understanding of financial markets, trading products, and industry regulations, along with the ability to simplify complex concepts and deliver an exceptional client experience. You will alsoidentifyopportunities to connect clients with trading tools, resources, and solutions that align with their investing needs.

The Expertise and Skills You Bring

• Series 7 licenserequired.
• Series 63 licenserequired.
• Series 4 license preferred.
• Experience in financial services, brokerage operations, trading support, client services, ora related field.
• Knowledge of financial markets, investment products, securities trading, and industry regulations.
• Experience supporting trading activities involving equities, options, mutual funds, fixed income securities, margin, and other investment products.
• Strong communicationskills with the ability to explain complex trading and investment concepts in a clear and client-friendly manner.
• Demonstrated ability toidentifyclient needs, deliver personalized solutions, and build long-term relationships.
• Strong attention to detail, sound judgment, and the ability to manage multiple priorities in a fast-paced environment.

The Team

As part of Fidelity’s Client Services Brokerage organization, we serve as a trusted connection between our clients and a broad range of investment products, services, and financial solutions. We help investors navigate the markets by providing trading support, education, and guidance that build confidence and strengthen relationships. Our team partners closely with clients and internal business groups to deliver exceptional experiences and help investors achieve their financial goals through changing market conditions.

Fidelity’s Onsite Working Model
Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.

Certifications:

Series 04 - FINRA, Series 07 - FINRA, Series 63 - FINRA

Category:

Customer Service

Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others. Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.